Starbucks

$ • Coffee Shops

Hours:
2015 N Mason Rd, Katy
(832) 773-4626

Take-Out/Delivery Options

Customers' Favorites

Starbucks Reviews

3.3 (52)

usually great but whoever was taking orders at 6:00 pm on 12/11/2023 needs a break or something and to fix their attitude. Never had a bad customer service experience here until today.

Usually this Starbucks is great through the drive through, today I did a Mobil order and the girl working the espresso area with glasses, pigtails, and a rainbow bandana had a bad attitude. She gave us our drink without a straw(they are behind the counter) when I asked for one she said give me a minute and continued doing other stuff, she finally got the straw and threw it on the counter without saying anything. Then we politely said excuse me.. we got 2 cakepops too, she said...read full review

Service is awesome. The manager is a very kind man and i appreciate his service. We ordered 8 drinks at once and there were two mistakes, one of them was my mistake i ordered a drink hot that was meant to be cold, and they accidentally left behind a drink that we came back for because we fortunately were staying nearby. Both mistakes were quickly fixed and i got a refund for the mistake they made.

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Ratings

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Hours

Monday 5AM - 9PM
Tuesday 5AM - 9PM
Wednesday 5AM - 9PM
Thursday 5AM - 9PM
Friday 5AM - 9PM
Saturday 5:30AM - 10PM
Sunday 5:30AM - 10PM
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