5929 FM 1463 #140, Katy
I have tried many Chinese restaurants in the area and have come to the conclusion this is the best!
Terrible experience, terrible service too. We went in at 12:30 for lunch. Only three tables had customers. That should’ve told us something right away. We waited 10 minutes while the only waitress took phone call orders, then we got to order drinks but no food. We spent the next 20 minutes literally watching her take phone call order after phone call order after phone call order. We never did get the drink order. Finally we just got up and left after being there almost 30 minutes and got absolutely zero service - totally incompetent management and a totally incompetent waitress. Probably one of the worst dining experiences in my entire 74-year-old life. Avoid it all costs.
The food is good but pricey. I see some people saying that they had a bad experience/bad food, but it was all very good.
I ordered 25.00 worth of food and was told I had to order more with zero explanation! Then when I asked why they hung up on me and have continued to do so when I called back. I have ordered from this place for 4 years never again
First and last time i'm going here. I have tried many asian restaurants and this has to be the worst "fried rice" i have ever tried. tasted like soggy steam rice and lacked any taste at all. look somewhere else, there are plenty of better options around the area that actually have good fried rice for around the same price.
I'll give the food a C+ the service a D. Go to Beijing Ranch down the street! You'll be so happy you did..
I ordered to go once about two weeks ago. The food is very good and meet my expectation.
Love them!! Food is always excellent and staff very friendly.
We like the takeout. Order over the phone and the food is ready in ten minutes. There is a lot of food for the money, and it has always been hot and tasty. We have been getting takeout from Suzie Wongs for years.
I am very disappointed with the communication. My husband placed an order for a regular pineapple fried rice. The lady he spoke to told him it will be ready in 10-15 mins. I arrived to the restaurant 6 mins after the order was placed and I waited 23 minutes before the food was ready. The lady at the restaurant failed to communicate with me to inform me how long the food will take. I had to keep asking when the food will be ready. I was not happy. Other than that the food is ok. She needs to communicate better with her customers.
Service is terrible. Ordered food for me and my son and didn’t get the order correct. I was asked if I wanted my food spicy but this is beyond hot, pretty much not edible. Got all the way home before finding out. I called to ask them about the order and the lady answering gathered phone continuously argues with me about how I made the mistake.Covid or not there was no one in the restaurant and the order was still incorrect. Would not return to this place... Ling’s down the street is better by far!
The veggie lo mein is soooo good! The staff is always nice and welcoming.
We have ordered from this place numerous times and have watched the quality change drastically. Tonight was the last straw. We normally order on line and have no problem with quick ordering and fast deliver. It's always under 30 min. Tonight I placed my order at 6:19. It arrived at 7:50 after 2 phone calls inquiring where the food was. The food arrived luke warm and egg rolls were soggy and the Pad Thai was overcooked. The ticket on the bag said delivery time should have been 6:48. Did my food sit in a car for over an hour? I will be calling tomorrow about the experience. We will see what happens. What they say. Just so disappointed. So sad to see this place go downhill. Won't be ordering from them again.
Great food at a good price. Food is crispy and fresh.
Still think their egg rolls and egg drop soup are the best.
5929 FM 1463 #140, Katy, TX 77494