For one my food was still cold and not like cold from being left out but from not being heated up all the way! Secondly he was very rude when talking to me and the person at the speaker. The window was very dirty not that I’m complaining but atmosphere
Atmosphere: 1
Food: 1
Service: 1
Carter
Got a mint “Oreo” blizzard and got brownie bits, and chocolate chips in it a mint Oreo blizzard.
Atmosphere: 2
Food: 1
Service: 1
ladyl1954
My husband and I had a very good shake at Dairy Queen.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: DQ Sundaes, Banana Split
Crystal Charles
Cashier was rude took her time answering the drive thru had a
Atmosphere: 5
Food: 4
Service: 1
Recommended dishes: Jalitos
Lidia Brooks
Phones are ALWAYS down when it rains.
Atmosphere: 1
Meloney Holley
Literally sat in the drive through so long waiting to order that my daughter peed her pants. Then I just drove around without ordering and went inside to take her to the bathroom. The bathroom door wouldn’t lock so I had to stand guard while my baby finished using the potty. While I was in there I ordered my food. The lady at the counter was really nice but we still had to wait forever to get our food. An hr after I first got in the drive though lane I finally get my food. Then when I get home my sons burger was wrong and some of my food was missing. I won’t be going back ever.
Atmosphere: 1
Food: 1
Service: 1
Robin Afshar
Nice staff, hot food, service took a bit but overall the meal was enjoyed.
Atmosphere: 5
Food: 4
Service: 5
Jessica Morgan
Went thru the drive thru at 4:27, man working the mic sounded about as interested as chewing nails. There were 2 black ladies behind him just a laughing and carrying on, so when he said pull around I was shocked! Pulled around and waited in my truck for a good 20mins then got frustrated and walked inside. They said oh yeah its ready been sitting here for about 15 mins. So I just took my food as I was starving and didn't have time to throw a fit. When I opened up the wrapper on my grilled chicken sandwich, it was totally thrown together. The bun wasn't even together and yeah it made a mess all over my truck the chicken was done and I still had half a bun left. Just a terrible experience!!
Atmosphere: 4
Food: 2
Service: 1
Josh Keel
The customer service was outstanding. Thanks in particular to Ivan and Z.
Chris Steigerwald
The help needs to take antidepressants. No smiles, no greetings, no nada. Then food wasn't coming so strolled over to front and food sitting there cooling off. No people around. Finally 3 people show up. Again, no smiles.
Gave drive thur coupon she never used or rang up. But she gave me coupon price, but I didn't get credit on my app. For using. This is the second time I have visited this store. I can't take my coupon to another store for credit or use. She took the money and I got a cone so I had to throw it out in their parking lot. Due to she touched the cone. Last visit to this place.
Atmosphere: 1
Food: 2
Service: 1
Jada R
The food was fair...not typical DQ quality. We waited over a half hour to get one meal of chicken strips to go. When we received our meal, the "toast" was just warm bread with butter...not toasted. When I showed the young ladies that worked there, they decided to laugh. Apparently they think errors of your order are funny. One young lady named "Shania" decided to start cussing at us and threatened to through some ice cream or something at us. Then, we asked for the manager who just apologized and said that she owed us a meal due to her employee's obnoxious behavior. I would not recommend eating here if it were the only restaurant open in Hallsville. No more DQ for me and my family.
Rhonda Frazier
Didn't get all of our food we ordered. Took 30 minutes to get it out. -1 Star
Stephanie G.
Came here for cold treats even after reading the reviews. I've never considered DQ fast food like McDonalds as they don't have an assembly line of pre-cooked food and to be honest, I prefer it that way. Had a great visit and really enjoyed our shake and dipped cone. Staff were courteous and delivered our order to our table. Great visit in my nook
Christopher Baty
The food was good but the service was terrible it took 15 minutes to get my order and we were the only patrons in the store. The bathroom was dirty also. I will not go back
For one my food was still cold and not like cold from being left out but from not being heated up all the way! Secondly he was very rude when talking to me and the person at the speaker. The window was very dirty not that I’m complaining but atmosphere
Atmosphere: 1
Food: 1
Service: 1
Got a mint “Oreo” blizzard and got brownie bits, and chocolate chips in it a mint Oreo blizzard.
Atmosphere: 2
Food: 1
Service: 1
My husband and I had a very good shake at Dairy Queen.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: DQ Sundaes, Banana Split
Cashier was rude took her time answering the drive thru had a
Atmosphere: 5
Food: 4
Service: 1
Recommended dishes: Jalitos
Phones are ALWAYS down when it rains.
Atmosphere: 1
Literally sat in the drive through so long waiting to order that my daughter peed her pants. Then I just drove around without ordering and went inside to take her to the bathroom. The bathroom door wouldn’t lock so I had to stand guard while my baby finished using the potty. While I was in there I ordered my food. The lady at the counter was really nice but we still had to wait forever to get our food. An hr after I first got in the drive though lane I finally get my food. Then when I get home my sons burger was wrong and some of my food was missing. I won’t be going back ever.
Atmosphere: 1
Food: 1
Service: 1
Nice staff, hot food, service took a bit but overall the meal was enjoyed.
Atmosphere: 5
Food: 4
Service: 5
Went thru the drive thru at 4:27, man working the mic sounded about as interested as chewing nails. There were 2 black ladies behind him just a laughing and carrying on, so when he said pull around I was shocked! Pulled around and waited in my truck for a good 20mins then got frustrated and walked inside. They said oh yeah its ready been sitting here for about 15 mins. So I just took my food as I was starving and didn't have time to throw a fit. When I opened up the wrapper on my grilled chicken sandwich, it was totally thrown together. The bun wasn't even together and yeah it made a mess all over my truck the chicken was done and I still had half a bun left. Just a terrible experience!!
Atmosphere: 4
Food: 2
Service: 1
The customer service was outstanding. Thanks in particular to Ivan and Z.
The help needs to take antidepressants. No smiles, no greetings, no nada. Then food wasn't coming so strolled over to front and food sitting there cooling off. No people around. Finally 3 people show up. Again, no smiles.
Atmosphere: 2
Food: 3
Service: 1
Restaurantji Recommends
Gave drive thur coupon she never used or rang up. But she gave me coupon price, but I didn't get credit on my app. For using. This is the second time I have visited this store. I can't take my coupon to another store for credit or use. She took the money and I got a cone so I had to throw it out in their parking lot. Due to she touched the cone. Last visit to this place.
Atmosphere: 1
Food: 2
Service: 1
The food was fair...not typical DQ quality. We waited over a half hour to get one meal of chicken strips to go. When we received our meal, the "toast" was just warm bread with butter...not toasted. When I showed the young ladies that worked there, they decided to laugh. Apparently they think errors of your order are funny. One young lady named "Shania" decided to start cussing at us and threatened to through some ice cream or something at us. Then, we asked for the manager who just apologized and said that she owed us a meal due to her employee's obnoxious behavior. I would not recommend eating here if it were the only restaurant open in Hallsville. No more DQ for me and my family.
Didn't get all of our food we ordered. Took 30 minutes to get it out. -1 Star
Came here for cold treats even after reading the reviews. I've never considered DQ fast food like McDonalds as they don't have an assembly line of pre-cooked food and to be honest, I prefer it that way. Had a great visit and really enjoyed our shake and dipped cone. Staff were courteous and delivered our order to our table. Great visit in my nook
The food was good but the service was terrible it took 15 minutes to get my order and we were the only patrons in the store. The bathroom was dirty also. I will not go back
Atmosphere: 3
Food: 3
Service: 1