Food can be hit or miss, but when it hits it's delicious.
Atmosphere: 4
Food: 4
Service: 4
Hal wills
Good food. Good service.Parking: Watch the potholes in the entrance
Atmosphere: 3
Food: 5
Service: 5
Rebecca Flores
Went to have dinner with the fam. I had not been to this restaurant after years of even living here. Louie was our server and he was absolutely amazing! He was personable and attentive and all while handling several other large tables. All other staff were also friendly and acknowledged us entering and exiting. We had various plates of their seafood (lent) and it was all delicious and plentiful. And they had plenty of everything. Will definitely be going back.Parking: Although there is plenty of parking the lot needs a lot of repair.Kid-friendliness: Server was very attentive to each of us.
Food portions are small for what you pay. Nothing special here. Better options elsewhere.
Atmosphere: 3
Food: 1
Service: 3
Elijah McFarland
There are 2 types of supervision, management and leadership. The service was amazing and the food was delicious but the manager Kirsten wouldn't know how hard her staff is working because all she did was yip the whole time while I ate. She should have just sat down with the customer at his table. Managers are to be seen not heard. She was talking about hiring and firing people with customers all around. Saying we don't need so and so here, like ma'am we all can hear you. I addressed my concern with a leader of the team; she was making sure everything was exceptional. My fear is, while your staff was working hard and you were just talking to a customer the whole time; how dare you jump on them for something they did or didn't do when all I did was watch a bad example. Shout out to Donald and the rest of the staff along with the "not mentioned by name" leader who made us feel welcomed. I'll give it five stars because everything was great, I'd look into Kirsten though for sure; her performance as a "manager" (because that wasn't leadership) was poor and definitely does not set a positive example for her subordinates. Thanks Cotton Patch for making me feel like family, I appreciate it so very much. Happy Valentines day!Parking: Huge space outside and inside.Kid-friendliness: Lot's of smiling kiddos, staff seems please the children before the parents.
Atmosphere: 1
Food: 5
Service: 5
Recommended dishes: Chicken Fried Steak
Kryss Southern
Not a good choice to eat out at if you're dinning out. Food is just thrown together any type of way. Inaccurate pick up times which leaves food cold/warm and unappealing presentation wise, will not be going back. Meatloaf is not worth eating....No tip...
Atmosphere: 1
Food: 1
Service: 1
Stephanie Valdez Photography
I ABSOLUTELY have all good things to say about our catering experience! We enjoyed the food so much for our 10 year anniversary vow renewal (Chicken Fried Steak/Chicken Fried Chicken + Fixings), that we have had 3 more caterings done by them! The manager on our first Holiday meal has been able to accomodate our following holiday/event meals. They had everything bagged and labeled and instructions on how to heat everything up! Our guests have asked where we catered because they enjoyed the food so much. They ask at functions if we're having the same place! Even in a rush, they took time to get our order taken and delivered on one of the occasions. The care of taking our order really made us feel so comfortable and really provided us a great ordering experience! Thank you for all you do! I will try to look up the name of the manager who has helped us so much- she's great!
My family and I went for dinner and the place was very clean and organized, the food was amazing with generous servings. Amarie was our server and she was the best. She was very pleasant had such a good personality and we can’t wait to go back.
Great place to grab a bite to eat! Service was stellar. Place was super clean and staff couldn't have been any more welcoming and professional. Food was fresh, hot and exactly how I ordered it. I would highly recommend Cotton Patch for a good tasty meal.
Atmosphere: 5
Food: 5
Service: 5
Cody Blackmon
Dietary restrictions: I had the best waitress Angelee, she was very patient and sweet.The food came out fast and done, and the prices are not bad at all.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger, Chicken Fried Steak, Fried Pickles, Loaded Baked Potato, Fried Green Tomatoes, Dr Pepper, Steak
Amanda Craker
My husband and I visited on Sunday around lunchtime, and our experience was exceptional from the moment we stepped in. Despite not having a particularly good day, our server, Amarie, played a crucial role in turning things around. She was not only friendly and personable but also seemed to anticipate our needs without us having to ask. The prompt service was evident as our delicious food arrived shortly after placing our order.Amarie's attentive care extended beyond the initial moments, as she consistently checked on us and engaged in pleasant conversation. Her positive and accommodating demeanor was a refreshing change, especially given the challenging day I had experienced. While I don't typically write reviews, Amarie's outstanding service compelled me to share my positive experience. Without a doubt, she ranks as the best server I've encountered in a long time, and we look forward to having her wait on us during our future visits to Cotton Patch. Others in the service industry could certainly benefit from observing her exceptional skills.
Atmosphere: 4
Food: 5
Service: 5
Nicole Q
We got there because we heard that the food was great. When we came through the door, all the waiters stood around the hostest area and began to speak about who would serve us. Finally, after a few minutes, we had someone seat us and stated our server would be right with us. Lo and behold, our host was our server. Her name was Amarie. She was horrible and rude. She never got us refills for our drinks. I had to keep asking for stuff like napkins and a to-go box. She gave us a really bad lackluster attitude like we were bottom of the totem pole. She should not be working for any customer facing positions if she continues to handle customers this way.The only reason we would go back is because of the food and we TRUELY enjoyed our food. We won't be back if the service continues to be that bad again.
Good menu. Full dinner options.
Atmosphere: 3
Food: 4
Service: 4
Exceptional service this time.
Atmosphere: 5
Food: 5
Service: 5
Food can be hit or miss, but when it hits it's delicious.
Atmosphere: 4
Food: 4
Service: 4
Good food. Good service.Parking: Watch the potholes in the entrance
Atmosphere: 3
Food: 5
Service: 5
Went to have dinner with the fam. I had not been to this restaurant after years of even living here. Louie was our server and he was absolutely amazing! He was personable and attentive and all while handling several other large tables. All other staff were also friendly and acknowledged us entering and exiting. We had various plates of their seafood (lent) and it was all delicious and plentiful. And they had plenty of everything. Will definitely be going back.Parking: Although there is plenty of parking the lot needs a lot of repair.Kid-friendliness: Server was very attentive to each of us.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Fried Chicken, Chicken Tenders
Food portions are small for what you pay. Nothing special here. Better options elsewhere.
Atmosphere: 3
Food: 1
Service: 3
There are 2 types of supervision, management and leadership. The service was amazing and the food was delicious but the manager Kirsten wouldn't know how hard her staff is working because all she did was yip the whole time while I ate. She should have just sat down with the customer at his table. Managers are to be seen not heard. She was talking about hiring and firing people with customers all around. Saying we don't need so and so here, like ma'am we all can hear you. I addressed my concern with a leader of the team; she was making sure everything was exceptional. My fear is, while your staff was working hard and you were just talking to a customer the whole time; how dare you jump on them for something they did or didn't do when all I did was watch a bad example. Shout out to Donald and the rest of the staff along with the "not mentioned by name" leader who made us feel welcomed. I'll give it five stars because everything was great, I'd look into Kirsten though for sure; her performance as a "manager" (because that wasn't leadership) was poor and definitely does not set a positive example for her subordinates. Thanks Cotton Patch for making me feel like family, I appreciate it so very much. Happy Valentines day!Parking: Huge space outside and inside.Kid-friendliness: Lot's of smiling kiddos, staff seems please the children before the parents.
Atmosphere: 1
Food: 5
Service: 5
Recommended dishes: Chicken Fried Steak
Not a good choice to eat out at if you're dinning out. Food is just thrown together any type of way. Inaccurate pick up times which leaves food cold/warm and unappealing presentation wise, will not be going back. Meatloaf is not worth eating....No tip...
Atmosphere: 1
Food: 1
Service: 1
I ABSOLUTELY have all good things to say about our catering experience! We enjoyed the food so much for our 10 year anniversary vow renewal (Chicken Fried Steak/Chicken Fried Chicken + Fixings), that we have had 3 more caterings done by them! The manager on our first Holiday meal has been able to accomodate our following holiday/event meals. They had everything bagged and labeled and instructions on how to heat everything up! Our guests have asked where we catered because they enjoyed the food so much. They ask at functions if we're having the same place! Even in a rush, they took time to get our order taken and delivered on one of the occasions. The care of taking our order really made us feel so comfortable and really provided us a great ordering experience! Thank you for all you do! I will try to look up the name of the manager who has helped us so much- she's great!
Atmosphere: 5
Food: 5
Service: 5
Great food great service. .
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
My family and I went for dinner and the place was very clean and organized, the food was amazing with generous servings. Amarie was our server and she was the best. She was very pleasant had such a good personality and we can’t wait to go back.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Fried Steak, Chicken Fried Chicken
Great place to grab a bite to eat! Service was stellar. Place was super clean and staff couldn't have been any more welcoming and professional. Food was fresh, hot and exactly how I ordered it. I would highly recommend Cotton Patch for a good tasty meal.
Atmosphere: 5
Food: 5
Service: 5
Dietary restrictions: I had the best waitress Angelee, she was very patient and sweet.The food came out fast and done, and the prices are not bad at all.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger, Chicken Fried Steak, Fried Pickles, Loaded Baked Potato, Fried Green Tomatoes, Dr Pepper, Steak
My husband and I visited on Sunday around lunchtime, and our experience was exceptional from the moment we stepped in. Despite not having a particularly good day, our server, Amarie, played a crucial role in turning things around. She was not only friendly and personable but also seemed to anticipate our needs without us having to ask. The prompt service was evident as our delicious food arrived shortly after placing our order.Amarie's attentive care extended beyond the initial moments, as she consistently checked on us and engaged in pleasant conversation. Her positive and accommodating demeanor was a refreshing change, especially given the challenging day I had experienced. While I don't typically write reviews, Amarie's outstanding service compelled me to share my positive experience. Without a doubt, she ranks as the best server I've encountered in a long time, and we look forward to having her wait on us during our future visits to Cotton Patch. Others in the service industry could certainly benefit from observing her exceptional skills.
Atmosphere: 4
Food: 5
Service: 5
We got there because we heard that the food was great. When we came through the door, all the waiters stood around the hostest area and began to speak about who would serve us. Finally, after a few minutes, we had someone seat us and stated our server would be right with us. Lo and behold, our host was our server. Her name was Amarie. She was horrible and rude. She never got us refills for our drinks. I had to keep asking for stuff like napkins and a to-go box. She gave us a really bad lackluster attitude like we were bottom of the totem pole. She should not be working for any customer facing positions if she continues to handle customers this way.The only reason we would go back is because of the food and we TRUELY enjoyed our food. We won't be back if the service continues to be that bad again.
Atmosphere: 4
Food: 5
Service: 1