They cannot comprehend the difference in "salt chips" and "salt and vinegar". tell them at the window, or order it on doordash, they will always give you salt and vinegar. I specify over the intercom. I want the ms. vicks "sea salt chips", not "salt and vinegar". and they parrot back to me, "so the plain salt chips". I say yes, I get my order and open the bag... boom salt and vinegar. every... flipping... time. its uncanny. I wake up in the dead of night screaming in fear from nightmares where they have broke into my home and given me salt and vinegar chips. I once went inside to grab my own chips. paid for the correct ones. got home and they had somehow swapped it for salt and vinegar. all jokes aside this happens 90% of the time and I'm unrealistically mad about it. But they refuse to give me the right chips with my sandwich.
Benjamin Veanueva
Food and service is always
Atmosphere: 5
Food: 5
Service: 5
Allison Gonzalez
Never had a problem with our food. Decided to get my daughter a kids grilled cheese sandwich. There was barely any cheese in the sandwich
Benjamin Nereck
Always get a good sandwich here this time was no
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Turkey Bacon Ranch Sub
Justin Beaver
Went to the Firehouse off Milwaukee and got the Chicken Parmesan Meatball Sub and it was amazing. Not tonight at this location. Asked about the garlic bread and was informed that there is garlic on top. Not the same at all. Will not return to this location again.
Atmosphere: 1
Food: 1
Service: 1
Glen Glasscock
The food was great. Just what I needed.Hero was excellent.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Firehouse Hero
Jon Avent
Great food, the employees are polite and friendly and make you feel welcomed. The place is comfortable and clean.The only problem is I always eat too much, it's just too good.But the best of all is their support our of Fire Fighters ?!
Atmosphere: 5
Food: 5
Service: 5
Jean G.
Excellent fresh ingredients in my sub sandwich. Great service. Also conveniently located in South Lubbock very near us.
Mark
Where the meat alot less make your own and get more of a sandwichWon't be back.
Excellent sub sandwich shop!! Love the Italian sub. Great customer service, and the shop was clean or was being cleaned as customers left. Very impressed at how fast they cleaned up after others all with a smile on their faces!
Hannah Couture
Ordered a doordash tonight for this location and it was disturbing. One of the sandwiches on the order was protein/lettuce only due to allergy. They sent the sandwich with no protein and only the allergen items. Doordash refunded for this sandwich as it was clearly marked to not to exactly what they did. Will not order here again and do not recommend this store to others who have family with allergies!Dietary restrictions: Disregards allergens and requests
Atmosphere: 1
Food: 1
Service: 1
John Scott Herrington
Great smokehouse sub! Efficient, frie dly crew. A bit on the expensive side to for two people, but a delicious sandwich.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Smokehouse Beef
Tammy Payton
Love this place. Always clean Always friendly staff and Always great food!!?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak and Cheese Sub
Heidi P.
I used the drive-thru for the first time, and the service was extremely friendly and accurate on our order of 4 sandwiches. Our food was exceptional and delicious!
They cannot comprehend the difference in "salt chips" and "salt and vinegar". tell them at the window, or order it on doordash, they will always give you salt and vinegar. I specify over the intercom. I want the ms. vicks "sea salt chips", not "salt and vinegar". and they parrot back to me, "so the plain salt chips". I say yes, I get my order and open the bag... boom salt and vinegar. every... flipping... time. its uncanny. I wake up in the dead of night screaming in fear from nightmares where they have broke into my home and given me salt and vinegar chips. I once went inside to grab my own chips. paid for the correct ones. got home and they had somehow swapped it for salt and vinegar. all jokes aside this happens 90% of the time and I'm unrealistically mad about it. But they refuse to give me the right chips with my sandwich.
Food and service is always
Atmosphere: 5
Food: 5
Service: 5
Never had a problem with our food. Decided to get my daughter a kids grilled cheese sandwich. There was barely any cheese in the sandwich
Always get a good sandwich here this time was no
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Turkey Bacon Ranch Sub
Went to the Firehouse off Milwaukee and got the Chicken Parmesan Meatball Sub and it was amazing. Not tonight at this location. Asked about the garlic bread and was informed that there is garlic on top. Not the same at all. Will not return to this location again.
Atmosphere: 1
Food: 1
Service: 1
The food was great. Just what I needed.Hero was excellent.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Firehouse Hero
Great food, the employees are polite and friendly and make you feel welcomed. The place is comfortable and clean.The only problem is I always eat too much, it's just too good.But the best of all is their support our of Fire Fighters ?!
Atmosphere: 5
Food: 5
Service: 5
Excellent fresh ingredients in my sub sandwich. Great service. Also conveniently located in South Lubbock very near us.
Where the meat alot less make your own and get more of a sandwichWon't be back.
Atmosphere: 4
Food: 2
Service: 2
Always great food and customer service!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Excellent sub sandwich shop!! Love the Italian sub. Great customer service, and the shop was clean or was being cleaned as customers left. Very impressed at how fast they cleaned up after others all with a smile on their faces!
Ordered a doordash tonight for this location and it was disturbing. One of the sandwiches on the order was protein/lettuce only due to allergy. They sent the sandwich with no protein and only the allergen items. Doordash refunded for this sandwich as it was clearly marked to not to exactly what they did. Will not order here again and do not recommend this store to others who have family with allergies!Dietary restrictions: Disregards allergens and requests
Atmosphere: 1
Food: 1
Service: 1
Great smokehouse sub! Efficient, frie dly crew. A bit on the expensive side to for two people, but a delicious sandwich.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Smokehouse Beef
Love this place. Always clean Always friendly staff and Always great food!!?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak and Cheese Sub
I used the drive-thru for the first time, and the service was extremely friendly and accurate on our order of 4 sandwiches. Our food was exceptional and delicious!