Chipotle Mexican Grill

4751 S Broadway Ave, Tyler
(903) 534-6266

Recent Reviews

Cynthia Allen

We found this place very busy with younger people. Just not my idea of a nice time eating out. Chairs were very uncomfortable-tables crammed- food line servers to interested in FAST to get order right or help new customers. The food was good but the serving line, drink area and most tables were unclean. The food cops would have issued lots of demerits ? We won’t be back. Oh yeah and it was pricey for a taco stand. A food truck would have been better.

Atmosphere: 1

Food: 3

Service: 1

cassie woods

This is the 3rd time we have came to this location and the food line is absolutely disgusting. It’s like they went the whole day without wiping anything they dropped or spilt up! First time sign on door saying they was out of bowls and lettuce, second time saying out of chicken then tonight sign said cash only card reader down. Ans yes I’ve learned my lesson we will not be back for a 4th time!!!

Atmosphere: 1

Food: 1

Service: 1

Enoch Slay

Place was filthy! 6 workers behind the counter and not a single clean table! Workers will not great you, and have no customer service skills at all!! I have been here 2 times and will not go back!!

Atmosphere: 1

Food: 2

Service: 1

Rakeem Peair

It's been a while , but I've missing out . Ingredients was fresh and the staff made my bowl like I was a king ? . Staff was friendly and very Patient with the lady behind me I thought was pretty cool . I don't remember his name but great job !#

Atmosphere: 2

Food: 5

Service: 5

Recommended dishes: Steak Burrito Bowl, Steak

Nariah M.

horrible. wasted $30.

Atmosphere: 1

Food: 1

Service: 1

Michael Morey

Dirty. No forks, steak, or

Atmosphere: 1

Food: 4

Service: 1

Melly Reed

Absolutely dirty and disgusting ??

Atmosphere: 1

Food: 1

Service: 1

Elizabeth Braquet

I normally don’t do this but had to give some kudos that are well deserved to a young man working at this Chipotle location. While in the restaurant today ordering food I witnessed the most genuine, caring gesture that I have seen in a very long time. Trey, the young man attending to the check out register of this very busy and very congested favorite food spot, was checking out an elderly woman and with the longest line of folks behind her he noticed she was moving slowly and walking with the assistance of a cane. Without hesitation once he checked her out her offered to help her to her car and Carrie’s her food and even stopped to fill her drink, checking to make sure the ice amount was to her liking and had her beverage of choice filled. He then patiently and calmly walked with her step by step through the restaurant and to her car where he assisted her and the items purchased safely into her vehicle and wishing her a good day! Wow I stopped him and thanked him for being so kind to a person of age that he saw could use the assistance and didn’t hesitate to jump into action, and then added “weren’t you worried about the rest of the growing line inside.” To which he replied “oh no ma’am, the other guys got it so I can help her, it’s no problem.” I turned around and sure enough the remaining workers had shifted spots and the line kept going without skipping a beat!!This brightened my day and gave me a whole new hope for our world today and reassured that there are still kind ppl spreading love and happiness to others in the community even when sometimes it might not be lucky enough to witness it first hand as I was today! Great job to trey and all the staff at this location! Keep up the great work you’re doing for Tyler!!

Atmosphere: 4

Food: 5

Service: 5

Karina Goldvarg

I addicted! Lol ????

Atmosphere: 5

Food: 5

Service: 5

Adolph Gurrostieta

So when I was here I ordered a burrito but it was on a day when there was a sign on the door saying they ran out of lettuce,other thing,and burrito plates and as I said I had a burrito so I ate it out of the foil with a lemonade but the food was

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Steak, On Your Burrito

M J

Bad management, they are always out of something in this store, dont waste your gas if you are going there to eat. First call them and ask if they have items available. Or dont go.!!!

Atmosphere: 1

Food: 3

Service: 1

Jennifer Scott

This is supposed to be one of my favorite places to eat but there’s something about this particular location that makes me run for the hills. If I had to pick one big issue it’s that they’re always out of stuff. I’m tired of having less in my bowl than what I ordered or having to change things I normally get because of it. Whenever we’ve gotten chips, 9 times out of ten they’re stale.Service is decent because I know they’re kids trying their best but I wish I could say the same for the management.

Atmosphere: 1

Food: 1

Service: 3

Shannon Aynesworth

Food was excellentDietary restrictions: Gluten free options

Atmosphere: 3

Food: 5

Service: 4

Recommended dishes: Steak Burrito Bowl, Pinto or Black Beans, Carne Asada Bowl

Francisco C.

Can't order a chicken quesadilla on site only through the app?? It's non-sense with the company. Came in at 9 19 p.m., and the place was trash. I was going to post pictures, but not even worth it! Just go somewhere else people!!

Atmosphere: 1

Food: 1

Service: 1

BlitzKrieg Azteca

I ordered a burrito, at the end of its making it looked like an over flowed pamper full excrement. It was awful to eat, I honestly threw away 90%, I started to gag. It's not the workers nor the environment, it's the whole concept I guess. I can't help but to personally feel disgusted at the Chipotle place.

Atmosphere: 3

Food: 1

Service: 4

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