Subway

5050 Troup Hwy, Tyler
(903) 561-6005

Recent Reviews

Marlena S.

Absolutely terrible. Been almost a year since I've eaten here. I placed my order online and went out of my way to go to this Subway today because the one closest to me is bad as well. I had high hopes but I was let down again. I ordered a TURKEY salad and not only did I get ham instead, there was also barely any lettuce or spinach. How do you order a salad and barely get any salad!!! I paid $10 for almost nothing and got the wrong meat! I also ordered a bottled soda and was given a cup. The bottle costs more! If y'all don't offer bottled soda, TAKE IT OFF THE MENU! There was NOONE around when I picked my order up and noone greeted me or said anything to me at all. Learn your freaking job, do it correctly and start taking pride in your work. I spent my hard earned money in there to not get everything I ordered AGAIN and they couldn't care less. Never going back.

Atmosphere: 1

Food: 1

Service: 1

William Maxwell

It’s wild how bad the service is here

ThePeterMissile

They literally have their own kids working there and they still can't get orders out on time. Says my order will be ready at 1:30, but I'm still waiting here. Watching Linda's kids sweep the front........

Atmosphere: 1

Service: 1

Walter Mcright

App no good .store brand across the board. Not individual stores

Atmosphere: 4

Food: 3

Service: 2

melissa

Worst subway I've ever been in rude employees and can't make a simple salad without an attitude.

Atmosphere: 1

Food: 1

Service: 1

Kelly Littlepage

The kid didn’t even want to be there in the first place and made no effort to hide it. Waited until he had my Mexicali made before telling me they had no advocado. Won’t go back!!

Jodi Johnson

The service and food sucks.Wanted a 6in got a footlong.Was not toasted enough.The worked had to remake the sandwich in front of me because she put lettuces on a sandwich that was not to have any.This is my 3rd try at this location there will not be a 4th.

M. Sanders

I asked for XTRA dressing and did not get it. Ordered an expensive salad and they didn't even fill the bowl halfway! Also ordered a BOTTLED drink and they put it in a cup! The bottle is more expensive. Someone else picked my order up for me so that's why it wasn't addressed at the time. Highly upset. Spent $13 and received about $7 worth.

Tee Shavette

I am a big fan of Subway, but this location is by far the worst Subway I have visited earlier today. The first problem was there was only “one” person working during lunch rush. Didn’t get her name but she wore glasses and has short blonde frizzy hair. She wasn’t a very sanitized person. She forgot to put on gloves several times. She scratched her head with a pair of gloves on and continued to handle a pizza without switching to a new pair of gloves. I proceeded to allow her to fix my sandwich (6 inch supreme meat sandwich) . Didn’t seem like she knew what came on it. I had to tell her every meat to put on my sandwich. After my sandwich was toasted, I let her get as far as putting onions, pickles, oregano, spinach and ranch and then walked away. The sandwich was unsanitary and sloppy. I refused to eat or pay for it, so I completely walked out. The meat area as well as veggies were not clean, nor looked fresh. Never again will I come here! This location should either be shaky down or hire better staff!

Pardalis Industrial

Ordered 23 footlong subs for a soccer tournament.Somewhat last minute. They all turned out fantastic! Thank you Bianca!

Atmosphere: 5

Food: 5

Service: 5

Abigail Hasten

Worst customer service, and food preparation. Ordered online to be picked up. Wasn’t even started when i got there, get home and there isn’t anything on my sandwhich but meat and bread. no sauce or cheese like i asked. never again.

Molly Breazeale

Never eat here. This place is disgusting. Gnats everywhere, they made my food then had to remake because gnats got on it. They don't cover any of the food products. The lady kept having to try to fight off the gnats. Lettuce was brown and already turning moldy, so were spinach leaves. She was going to put that on my food, until I asked if they had something more fresh. It was terrible.

Brandon Land

I had lunch there many times now there just to rude!

UsedJuulPod -

girl At counter couldn’t even make a sandwich of the day and I gave easy directions and asked her to toast it and Said it wouldn’t be as good with that many items on it and gave me a cold chicken sandwich, yum.

Noah Patterson

Not bad not good

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