Music a little loud, but I am older. Food was great. Hot and Delicious. Staff friendly and efficient. Will go again soon.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Whitefish
Billie Wright
It's just not what it used to be
Camryn Harris
So we're at the catch and we realized we were eating our crawfish there was a cooked spider in it.. one of the managers informed us that he couldn't give us a refund on the crawfish but he could give us the last pound he had. So i stated would you eat another lb of y'all crawfish if the previous one had a spider in it, he says oh spiders don't bother me i would still eat it. This will be a last time eating crawfish or anything at this place.. this is the catch in tyler tx.
Atmosphere: 3
Service: 1
Ray Bockover
Shrimp Po Boy. 3 shrimps on the po boy costing $3.49 each.As someone from south Louisiana, I understand inflation, but this is ridiculous.Follow up: The owner was on the ball and followed up asap. He was easy to work with and rectified the issue.Very positive.
Atmosphere: 3
Food: 2
Service: 4
Christy Lea
Good food for sure, they could work a little on customer service and atmosphere.
Atmosphere: 3
Food: 5
Service: 4
Terry Roberson
After eating at another place just down the road from this place called Happy's not sure how the ratings are so close. If a place cooks good food i will tell everyone to try it. If its bad i will go out of my way to make sure people are aware of it. My wife went to go get us a togo order fish & shrimp. Absulutly bar none bad to the bone great taste. Everything was great. But i will thank them in person how good there fish & shrimp was. Great place if you like Vietnamese catfish Swi
Atmosphere: 5
Service: 4
Jennifer Burleson
I have never had any issues with ordering take out, but last Friday I had ordered on the app for pickup. Made it to the restaurant in about 30 mins. Gave the cashier my name and told him it was an app order for pickup. It was super busy and overcrowded and you could tell the staff was definitely overwhelmed. Waited 30-40 mins, watched everyone that was there before me get their food and dine in or leave. Again, I asked if my order would be ready soon, the worker told me they would check. I saw them ask others and then I never heard anything. Another 30 mins goes by and I ask again if it was ready. Finally, the manager told me that they missed my order somehow and asked if I'd like a refund. So, I left with no food after waiting over an hour. I called the next day to see when my refund would be back on my card. The manager gave me a number to the third party from the app service, I call them and they tell me that their number is only for restaurants not customers and I should talk to the restaurant. But he was nice enough to tell me it'll take 7 to 10 business days to see my refund. So,my husband and I thought we would give it another chance and order food from The Catch again on Sunday evening but order over the phone and pay cash at pickup. I call, they answer and sounded very busy again, put on hold for 12 mins. So we finally gave up. We really enjoy the food. And I never have an issue at lunch time. They desperately need more help and a bigger kitchen and restaurant.
Atmosphere: 3
Food: 5
Service: 1
Sara Brewster
Got 6 pounds of crawfish and I get all the way home it’s unseasoned no potatoes and two corns. When I called, they say they can put it back in the seasoning and they forgot to tell me there was no potatoes and that’s basically all they could do for me so I have to drive 20 minutes just to get my crawfish seasoned the way it’s supposed to be because it came with absolutely no seasoning.
Katy Reeves
Hubs loves to eat lunch here when he can. Took me for dinner, love the fish tacos! Everyone was enjoying boiled crab, crawfish and fried fish, crawfish all good!
After getting the wrong order, Josie the GM had my order recreated perfectly days later. This is the first time ever having issues with an order and it was handled very professionally. The service here is always great. Thank you
Update: several months since my last review is was 5 star. We ate lunch for my husband birthday today Valentine’s day. The bathroom smell soooo bad sewer. I was so naseau when i went to bathroom after i ate my lunch. And the diningroom floor was sticky and they are cleaning wirh a dirty mop. I'm disappointed. Now the food is great.One word, AMAZING!!! 5 stars!!
Atmosphere: 1
Food: 5
Service: 5
Recommended dishes: Fried Fish and Shrimp Combo, Hushpuppies
Linda Taft
Fried shrimp was good!
Atmosphere: 4
Food: 5
Service: 5
B-me C-HIM
Not fond of the parking situation but food and service was great! With only two chefs and it being busy, great job everyone! I usually take more pics but the food was too good.Update: came again and still delicious ?Adding new picsUpdate 2/11/24: hats off to the chefs again! Food outstanding!
Music a little loud, but I am older. Food was great. Hot and Delicious. Staff friendly and efficient. Will go again soon.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Whitefish
It's just not what it used to be
So we're at the catch and we realized we were eating our crawfish there was a cooked spider in it.. one of the managers informed us that he couldn't give us a refund on the crawfish but he could give us the last pound he had. So i stated would you eat another lb of y'all crawfish if the previous one had a spider in it, he says oh spiders don't bother me i would still eat it. This will be a last time eating crawfish or anything at this place.. this is the catch in tyler tx.
Atmosphere: 3
Service: 1
Shrimp Po Boy. 3 shrimps on the po boy costing $3.49 each.As someone from south Louisiana, I understand inflation, but this is ridiculous.Follow up: The owner was on the ball and followed up asap. He was easy to work with and rectified the issue.Very positive.
Atmosphere: 3
Food: 2
Service: 4
Good food for sure, they could work a little on customer service and atmosphere.
Atmosphere: 3
Food: 5
Service: 4
After eating at another place just down the road from this place called Happy's not sure how the ratings are so close. If a place cooks good food i will tell everyone to try it. If its bad i will go out of my way to make sure people are aware of it. My wife went to go get us a togo order fish & shrimp. Absulutly bar none bad to the bone great taste. Everything was great. But i will thank them in person how good there fish & shrimp was. Great place if you like Vietnamese catfish Swi
Atmosphere: 5
Service: 4
I have never had any issues with ordering take out, but last Friday I had ordered on the app for pickup. Made it to the restaurant in about 30 mins. Gave the cashier my name and told him it was an app order for pickup. It was super busy and overcrowded and you could tell the staff was definitely overwhelmed. Waited 30-40 mins, watched everyone that was there before me get their food and dine in or leave. Again, I asked if my order would be ready soon, the worker told me they would check. I saw them ask others and then I never heard anything. Another 30 mins goes by and I ask again if it was ready. Finally, the manager told me that they missed my order somehow and asked if I'd like a refund. So, I left with no food after waiting over an hour. I called the next day to see when my refund would be back on my card. The manager gave me a number to the third party from the app service, I call them and they tell me that their number is only for restaurants not customers and I should talk to the restaurant. But he was nice enough to tell me it'll take 7 to 10 business days to see my refund. So,my husband and I thought we would give it another chance and order food from The Catch again on Sunday evening but order over the phone and pay cash at pickup. I call, they answer and sounded very busy again, put on hold for 12 mins. So we finally gave up. We really enjoy the food. And I never have an issue at lunch time. They desperately need more help and a bigger kitchen and restaurant.
Atmosphere: 3
Food: 5
Service: 1
Got 6 pounds of crawfish and I get all the way home it’s unseasoned no potatoes and two corns. When I called, they say they can put it back in the seasoning and they forgot to tell me there was no potatoes and that’s basically all they could do for me so I have to drive 20 minutes just to get my crawfish seasoned the way it’s supposed to be because it came with absolutely no seasoning.
Hubs loves to eat lunch here when he can. Took me for dinner, love the fish tacos! Everyone was enjoying boiled crab, crawfish and fried fish, crawfish all good!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Shrimp Tacos, Crab Legs, Grilled Whitefish, Crab & Shrimp with Corn & Potatoes, Crawfish Tails Tacos
After getting the wrong order, Josie the GM had my order recreated perfectly days later. This is the first time ever having issues with an order and it was handled very professionally. The service here is always great. Thank you
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Update: several months since my last review is was 5 star. We ate lunch for my husband birthday today Valentine’s day. The bathroom smell soooo bad sewer. I was so naseau when i went to bathroom after i ate my lunch. And the diningroom floor was sticky and they are cleaning wirh a dirty mop. I'm disappointed. Now the food is great.One word, AMAZING!!! 5 stars!!
Atmosphere: 1
Food: 5
Service: 5
Recommended dishes: Fried Fish and Shrimp Combo, Hushpuppies
Fried shrimp was good!
Atmosphere: 4
Food: 5
Service: 5
Not fond of the parking situation but food and service was great! With only two chefs and it being busy, great job everyone! I usually take more pics but the food was too good.Update: came again and still delicious ?Adding new picsUpdate 2/11/24: hats off to the chefs again! Food outstanding!
Atmosphere: 4
Food: 5
Service: 5
Great place with good food
Wow just perfect fish and shrimp.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Shrimp, Whitefish