Tropical Smoothie Cafe
$ • Juice Bars & Smoothies
Hours:
15521 WC Commons Way, Midlothian
(804) 897-9595
Tropical Smoothie Cafe Reviews
I went to the 15521 WC Commons Way location on my lunch break. I entered the Cafe and was not greeted or recognized for standing at the counter by the 3 young employees who were there (2 girls 1 boy). The two young ladies were working hard fulfilling food and drink orders, but the young man could be seen leaning on the counter by one of the young ladies obviously looking down at his phone. I observed the two girls give other patrons their orders and the young man stayed in the...read full review
I have always had great customer service, but unfortunately the cafe is very dirty. The bathroom is filthy, tables are all scattered, chairs are scattered, the floor needs to be sweep and mopped , most of the light bulbs are burned out, there has been a ladder and boxes in the hallway to the bathrooms now for months, terrible dust on the a/c vents, the filter is black on the a/c intake, today no cookies in the display, signs were down on the counter. There is no excuse to a dirty...read full review
Ratings
Hours
| Monday | 7AM - 9PM |
| Tuesday | 7AM - 9PM |
| Wednesday | 7AM - 9PM |
| Thursday | 7AM - 9PM |
| Friday | 7AM - 9PM |
| Saturday | 8AM - 9PM |
| Sunday | 10AM - 8PM |
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Their smoothies taste fine until you find a hair in it. When I called for a refund they refused to give me one over the phone and made me download the app to REQUEST a refund. I had a hair in my smoothie, drank some, and now have to wait to see if I can even get money back?! Absolutely ridiculous, this company needs a better system and this locations workers need better customer service training.