Cold Stone Creamery
$$ • Ice Cream, Custom Cakes
Hours:
520 W 21st St Ste C, Norfolk
(757) 747-2000
Take-Out/Delivery Options
Cold Stone Creamery Reviews
Went for desert after dinner with my wife and the employee attitude was as if she didn’t wanna be there. The ice cream wasn’t mixed well either so I won’t be back for a while unless it’s in the afternoon on another shift.
Wow we went in on a Sunday night Labor Day weekend and all those negative reviews weren't anywhere near what we experienced. Young man that took our 4 orders was efficient, correct, very business-like. The shop was very busy all the customers we saw were getting what the ordered quickly and correctly. This Sunday night crew nailed it.
Ratings
Hours
| Monday | 12 - 9PM |
| Tuesday | 12 - 9PM |
| Wednesday | 12 - 9PM |
| Thursday | 12 - 9PM |
| Friday | 12 - 10PM |
| Saturday | 12 - 10PM |
| Sunday | 12 - 10PM |
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I ordered two founders favorite, instead I got vanilla ice cream with sprinkles and brownie and no pecans. I gave the two stars because I literally hate sprinkles, this is the second time I’ve purchased a bowl and had sprinkles in my ice cream. I didn’t ask for sprinkles just what I ordered which was founders favorite. The staff also needs a customer service class, they all just stare at you when you walk in.