Chipotle Mexican Grill

Name: Chipotle Mexican Grill
Address: 4930 W Broad St, Richmond, Virginia, 23230, US
Telephone: (804) 282-4081
Price range: $
Rating: 1.7

$ • Mexican, Fast Food

Hours:
4930 W Broad St, Richmond
(804) 282-4081

Menu Order Online

Take-Out/Delivery Options

take-out

no-contact delivery

Customers' Favorites

Chicken Bowl

Three Tacos

Burrito

Chips

Salad

Chipotle Mexican Grill Reviews

1.7 (85)

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March 2024

This is the worst Chipotle in Richmond. I used to come here a almost once a week and it was good. Food was good, service wasn't awful, and it was more affordable. Leading in to and around the time the pandemic hit, it has been downhill ever since. Food is sloppily put together with little care, it is more expensive, and you wait longer (even sometimes when there is no line). I think the employees got maxed out by the combo of online and in-person ordering. I prefer Chipotle to...read full review

February 2024

Jillian (I hope I spelled that right) is a wonderful worker! My mom had a TBI (traumatic brain injury) long story short her ability to speak and understand is getting better but sometimes very hard. She took the time to make sure she got exactly what my mom was asking for with patience. This will be the only chipotle I got to from here on out! Jillian you rock! Thank you a million for your service and patience! Food was great! Yall rock!

February 2024

This location is always filthy, their staff is rude and the food is hit or miss. The manager is particularly rude and you can tell she is on a major power trip. I was denied extra dressing because they did not want to run out and risk not having enough left for the rest of the day. Mind you there was a full bin of dressing behind i her and it was 5pm. And this has NEVER been a thing before. And they charge extra for it! So what does it matter if I pay extra for one more?? And...read full review

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