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Panera Bread

$ • Cafe, Salad, Soup

Hours:
1370 N Parham Rd, Richmond
(804) 288-3016

Take-Out/Delivery Options

Customers' Favorites

Panera Bread Reviews

3.8 (105)

Since moving to my Company's office in this area I've gone to this Panera location a few times. Today's lunch rush had an emphasis on the word rush. A lot of people wanting to pick up or eat there all at the same time. The employees making the orders were working through the orders as fast as humanely possible. My order ended up getting bumped out of the que at some pint but as soon as I touched base with them they got right on it.

When I ordered, I requested NO plastic utensils or napkins in my to-go order. I picked it up at the carry-out counter, and looked in the bag. Utensils and napkins were in there. I asked the woman if she would take the utensils out of the bag, as I hadn't touched them. She said she couldn't, because the bag had gone over the counter. So much for trying to reduce plastic waste, and save Panera some money. Please ask your employees to pay attention to customer requests.

No one ever came to the counter to take my order or direct me to automated order system. I figured out the automated system on my own. Coffee was good. Restaurant was clean. Atmosphere was good. I was there for a business meeting.Parking: New location is on the regency square side.

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Hours

Monday 7AM - 9PM
Tuesday 7AM - 9PM
Wednesday 7AM - 9PM
Thursday 7AM - 9PM
Friday 7AM - 9PM
Saturday 7AM - 9PM
Sunday 7AM - 9PM
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