Secret Sandwich Society

501 E Grace St, Richmond
(804) 644-4777

Recent Reviews

Jamie Bruce

Came in for the first time. Austin was my server!!! He helped me pick out the perfect sandwich. Phenomenal service!! Very polite and helpful with menu!!! I'll definitely be back! ?

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sandwich, Lady Bird, Chicken Sandwich

Sassan S

Good experience, cool environment. Don't forget to order Brussel’s sprouts. The only downside was a little bit pricy, but worth to try.

Atmosphere: 4

Food: 4

Service: 3

Recommended dishes: Brussels, Sandwich, Lafayette, Hoover, Chicken Sandwich

Vincent Williams

My egg plant sandwhich was the best I have ever had. I will be visiting this place again.

Atmosphere: 5

Food: 5

Service: 5

Brooke Tomiello

Unfortunately this was not a great experience. The staff was fine but the food was not good for the price (which is not listed on the menu). It was an expensive lunch for food that turned out to be disappointing.

Atmosphere: 2

Food: 2

Service: 3

Sarah Anderson

Cool place. The burgers were average, for how expensive they were. The brussel sprouts were delicious!Dietary restrictions: They have gluten free buns, but they are super dry.

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Brussels

Julie Anne

The food is overall really great. Love the brussels and pimento fries. We’ve ordered pickup a few times and the vegan burger is great too. Unfortunately our first dining-in experience left much to be desired. It started off well but when my burger came the bread was so burnt, it wasn’t inedible. No prob. I just asked for a new bun. However, it took so long to get a new bun, my wife had already finished eating and I still continued to wait. They said they were sorry for the wait and said they’d comp the bill without me saying anything. Ok, cool! When I got the bill (which was a lot more lengthy waiting) it was a whole $3 off. This did not feel remotely sufficient enough to counteract the negative experience. I wasn’t going write a review but there was a kicker. A staff person started to vacuum near us and I thought, oh maybe something spilled… again no biggie. But then they decided to vacuum the other carpet right beside us. It was loud and I could smell the vacuum. I felt like I was in a Wendy’s at 11pm, rather than a nice date night with my wife, spending $70. Would definitely never come back here, but 3 stars because the food is good and it’s a cool spot.Vegetarian options: Great vegan and vegetarian options

Atmosphere: 3

Food: 4

Service: 3

Recommended dishes: Brussels, Side Pimento Fries

Thomas Webb

Decent atmosphere. But overpriced, and the staff were rude and inattentive. Hostess was especially rude, and made a point to not allow us to sit in a booth because our party of 4 was too small, then allowed a party of 3 to sit there. The restaurant was almost empty at the time. Also spend $110 for a party of 4 when 2 of us split a sandwich. Additionally prices are not posted on the menu which gives you a big surprise when you get the check. Also, was plenty of staff, but mostly standing around talking and looking at their phones. Had to ask the bartender to refill our drinks because server was nowhere to be found.

Atmosphere: 3

Food: 3

Service: 1

Amey Patil

This place has a cool vibe. Lots of business lunches and plenty of young vibrant crowd. The name of the restaurant, location is just perfect.

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Truffle Fries

Jaclyn Sf

I stopped in here during a busy convention time for lunch later in the afternoon. I sat at the bar and was taken care of by the attentive bar tender. I don’t remember his name but he was great. I ordered the Truman with truffle fries. The food was good but I’m not sure I’d order it again. It didn’t make me think about it later if you know what I mean. I guess I had high expectations from a place with this name. I would visit again and see if there’s something I missed.

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Truman

Dustin Frost

The food is probably good, but I wouldn't know. Went in Sunday afternoon before a concert. It was full, but nobody was waiting. The hostess asks how many, and I say two, as my 12 year old daughter was with me. She says, "Just a minute" and goes to check a table. While she's doing that, a group of four comes in.And I watch her think it over, realizing she can seat a four-top more efficiently. She then takes my name, tells me it will be just another couple of minutes, and seats the group that came in behind me.If she'd asked me, I would've said, "Sure, go ahead." If they would've been doing that already when I came in, fine. But do me like that and expect me to take it on the chin...

Joey Robinson

Honestly there are so many good restaurants in Richmond it's crazy cool. This sandwich shop was excellent and a cool

Atmosphere: 5

Food: 5

Service: 5

Maya Reyes

This place made me feel so comfortable and full. Loved my Brussels sprouts and sandwich. Server was such q

Atmosphere: 5

Food: 5

Service: 5

Anna Marie Torre Wright

Great sandwich shop with superb service. Everything was delish!

Atmosphere: 5

Food: 5

Service: 5

Joshua S

Great food, great service,!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sandwich, Side Pimento Fries

Gracie Weiss

Waited for a to go order for 30+ minutes!!!!! I only ordered a simple burger and fries.Dietary restrictions: Gluten free

Atmosphere: 3

Food: 4

Service: 2

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