Pizza Hut in Virginia Beach

“The pizza I ordered was really good but the impressive part was the amazing customer service I received from the night manager, Richard Oliver. When I got home I realized my pizza was missing a couple of toppings, and I called the store and he was so kind and apologetic. He didn't ask a bunch of questions or make me feel bad about calling, he just assured me he wanted to make it right and he would make me a new correct pizza right away. When I picked it up at the store he apologized again and made sure it was perfect before I left. He was just so nice! I wasn't upset at all, I totally get that mistakes happen. But he really cares about pleasing the customer and making sure their order is perfect. Thanks again Richard, I wish you could receive a bonus for the top-notch work that you do!“

“I basically call in ahead to order 1 plain personal pan pizza daily around 2:30pm for the special with a drink and they know who i am when they pick up the phone so it's ready when I arrive so quick service food has no complaints and customer service is on point(805 First colonial VB)“

“Driver was lost and passed the house twice. Got out of his car to walk up driveways to see house numbers. Either get a GPS or a strong halogen light to look at address numbers. There is no excuse for running late with a pizza order. Your drivers are tracked. My pizza was really soggy by the time I got it. I realize that drivers go out with more than one pizza. I used to be a driver. Get it together, Fordham drivers.“

“Pizza Hut is a pizza paradise! Their crust is perfectly crispy, toppings are diverse, and the quality is top-notch. With fresh ingredients and excellent service, it's my go-to pizza place. Once you try Pizza Hit, you won't go anywhere else! Thank you Steven, Maddie and Riaha“

“I went on for a pickup and the food was ready and tasted like Pizza Hut. It's Pizza Hut so you get what you pay for. I miss the quality they used to have 20 years ago but I understand they have to stay competitive. They are half a notch above Domino's as far as quality but that's about it. The chain Pizza joints have all lowered their quality and are now the equivalent of fast food. If you want a delicious pie, you should go elsewhere. If you want to pick something up real quick for the kids, this is the place to go.“

“Even with a conflict in the pick-up time, my pizza was ready and I was able to get in a very timely manner. The employees were friendly and considerate.Parking: Parking is very adequate even though it is shared by several other businesses.“

“Jessy is amazing! She is definitely in it for the right reasons. I appreciate all the hospitality she showed my family and I on Christmas Eve. I will definitely be returning. Also to mention the food was delicious and hot! Chef's kiss!“

“I remember coming to this Pizza Hut for the buffet option , services were always great. Today I order take out for the first time at this location. Just felt weird not seeing the buffet line not open at this time, but hey times have changed. Giving this establishment a 5 star due to customer service was excellent cause right when I walked in not even a minute a employee greeted me right away, that's how you keep your customers happy with fast response time when a person like me comes in. I always enjoy a good slice of Pizza Huts Pizza !!“

“They have good pizza here. Their cheese is always fresh, and i’m not just saying that, at come locations of this specific chain their cheese is over 15 years old but here, it’s really good. I came in and there was a really kind male employee who helped me choose the right pizza for me and my family. I can’t wait to come back and buy more pizza because honestly, pizza is the reason the food pyramid is in the shape of a triangle.“

“Ordered an hour before closing and i mistakenly ordered for carryout not delivery supposed to be its for delivery so i hve to call the store and the man who's incharge there suggested me to order a new one for delivery and theyll cancel my carryout and the transaction worked checked my card etc. Thankyou once again and I highly appreciate the service“

“I don't even like Pizza Hut for real. But my daughter wanted pizza so this was the closest place. The customer service was phenomenal. Renee was a breath of fresh air. Joshua placed my order was very sweet and engaging. It's very refreshing to know customer service is not completely dead. Thanks to Joshua and Renee“

“This is a Take-out or Delivery ONLY location. The last meal I had was the Chicken Alfredo pasta in a foil pan and it was very good "comfort food". Oddly, I have frozen Chicken Alfredo pasta at home, in an Easy-to-Make bagged form but, some days I just want to EAT and not MAKE the food at all.Parking: Limited, parking shared with nearby strip-style, mini convenience plaza with Burger King and Wing King nearby (adjacent).“

“I went in for a pick up order and was very impressed with the staff! I talked to a young lady and 2 gentlemen who were all helpful and very friendly. I work at a restaurant too so I felt bad coming in so close to closing to place an order but they weren’t short with me at all“

“we ordered the meatlovers, wings and another cheese pizza with half peppers using the mobile app. Got notification that the food would be ready for pick up at 8:06 and no kidding, we happened to pull up to the window right at that exact time. Food was ready and hot and amazing! They even asked if we wanted plates, forks and napkins.“