“My son had to use the restroom, and the lobby was closed. At 8pm for some reason. They let me and my kids in and let us order inside. The staff there went above and beyond. The place was clean and the food was topnotch. Fresh and amazing. But the staff made my week off, not my year. I already went by zips and Arby's, and both said we are closed, sorry. Even though my 5 year old son has to use the bathroom. I would have had to clean my car out type thing if these nice people didn't have a heart. Thank you. For real. The kindness they have shown really matters. It was the night shift on the 24th of October 2023.Kid-friendliness: Amazing staff. Very kid friendly.“
“This is 1 of newer Carl's in spokane. Clean, better seating, several plug-ins for laptops or charging, coded bathrooms so they are clean, great manager and staff.Dietary restrictions: As diabetic I can't eat even a crumb of bread, so ALL their burger/biscuit choices can be ordered as lettuce wraps or breadless in a bowl! Low carb heaven?Also, though not on menu, you can order plain scrambled eggs instead of a sausage or bacon-egg-cheese biscuit so as to limit your sodium intake for breakfast .BTW: the Big Carl burger has the biggest, less-dry patty in it, so get that one. Their Chicken tenders are alway cooked just right, not burned to a crisp.“
“Ordered delivery for dinner from the app. The driver messed up and didn't deliver the child meal and wasn't understanding that he needed to come back and drop it off. Talked to the manager Joshua and he was amazing at helping us get the issue resolved. Thank you for your patience and willingness to fix the problem that was not yours.“
“Thanks to the manager guy. I don't know his name, but on August 12th BK completely ruined my birthday lunch with my daughters. We drove to the Carl's junior and I explained to the manager exactly what had happened and he made our experience. Great, this place has been nothing but awesome, and my experience there was A plus the kids toys were clean and the bathrooms were as well. The restaurant smell'd as if they had cap keep up on the cleanliness. His attention to detail made our experience one of the best experiences. We've had at a fast food restaurant wish. I knew his name so I could praise him a little bit more. But thank you so much for that.Thank you so much.Kid-friendliness: Like I said before the kids toys in the playland were clean. Did not smell bad unlike the burger king on francis they smelled like pee . at carls jr the service was amazing.“
“The gentleman that took my order and greeted me at the window, was absolutely amazing!!!Our order was made just how I asked. He was friendly, considerate, understanding and had the most wonderful chuckle/ laugh.This is the location I would recommend for wonderful service and food!!! Thank you!!! We will be back!“