I cannot tell you how the Pollo Diablo pizza has changed my life. I think about this pizza several times a week. It is amazing. Perfect. Spicy for just the right amount of time at just the right level. Get it on the thin crust. Eat the jalapenos even if you didn't think you like jalapenos. Trust me. This is a life changing pizza experience.
Atmosphere: 5
Food: 5
Service: 5
Virginia Saurbeir
I will never in my life ever order from this place again was lied to from the beginning about how long it would take to deliver it took over an hour and a half to get my pizza and it was cold when I got it I kept calling back asking where they were kept getting lied to the girl that kept dancing in the phone wouldn't even say she was sorry she kept using excuses she would have told me right from the beginning that they were short-staffed I would understood not ordered as my pizza got there as I was getting ready to leave for work.
Service: 1
David Patchin
Great place for
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Specialty Pizza
Chris Johnston
Typically GN is my go-to but it's quality has been slipping. The last couple pizzas I've ordered were not of the normal standards. Recently, I ordered the Boris. Crust banana peppers & meat was good. There were little to no tomatoes garlic spices. I added mushroom which it seems like they threw a small handful on but not enough to cover the pizza. My guests were first time GN eater "It's good pizza but where's the toppings?"
Delicious food, service was spectacular. Bartender was a lot of fun.
Atmosphere: 5
Food: 5
Service: 5
Katlyn
This was my first time here, being that I’m not from Green Bay (I do visit often as the friends that I went with live in the Green Bay area). I was in town for a Packer game and after the game we stopped at The Glass Nickel. When we first tried to order our drinks, they were out of just about everything we wanted…. Miller lite, bud light, captain Morgan, etc. We didn’t get our drinks for almost 45 minutes (yes, we timed it) and it was not very busy. My friend had to go up to the bar in order for us to get our drinks. The server had explained that her and the bartenders were the only ones on the floor (which we absolutely know that is not their fault and we were as patient as possible). But considering there were not many people there it still seemed like the whole setup was a mess. After getting our first round of drinks it probably took ANOTHER 45 minutes to get our first pizza and a plate of pasta. Then maybe 20 minutes later our other pizza came. Throughout this whole interaction, the table behind us (who was seated before us) hadn’t received their order (which was only one large pizza) until we were ready to leave. I would say there were probably around 20 people or less here at the time. Once we finally finished eating, our bill was way wrong. We were overcharged for things that we had never even received. The server said she gave us a discount after but there was NO DISCOUNT the food was good!!! Service needs work all the way around. Server was friendly but there needs to be better systems in place and a bigger staff. ESPECIALLY on a game day.
Monique
It's a great place to hang out, would like to see a few more items menus, especially for the prices.Vegetarian options: They have plenty of veggies options as far as pizza there is a wide variety, subs you can get how you like and of course there are fried options. Would be nice if there were a healthier air fried options.Dietary restrictions: If they can make it they offer it. No this, some of that, weird mixes. They offer it unless it's impossible.Parking: Tiny parking area but what can you do?
For Being from out of town, ordering via online site became such a pain, we had to call it in to even order. Would not let you finish your order unless you joined the club, which saying no defaulted back to creating an account or you had to create a account. Sorry I don't need that junk mail. The food smelled good and tasted better than your fast food chain pizza. The temperature was just right.
Atmosphere: 4
Food: 4
Service: 5
Randall Smith
This is a true gem in Green Bay!!Please dont come on here and complain about how long it takes sometimes they are running it with or two servers. This place is fantastic! Something for everyone.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Specialty Pizza
J Laabs
Brought 15 people in on a Saturday, expecting a wait. Asked waiter what our options were, and he said "good luck". They hadn't cleaned up from an earlier party, we suggested we could sit in that space and they were extremely annoyed with our suggestion. Some of our party left. The rest stuck it out and a 2nd waiter started to improve service. Pizza was OK. I'm sorry we annoyed you by trying to spend our hard earned money at your business. Won't make that mistake again.
The food itself and the ambiance is great here. The customer service is equivalent to walking into the old exclusive company and asking for a steak medium rare. Customer service was non existent. No silverware with food plate, had to go to the bar for refills, mind you there was literally two other tables and maybe two or three at the bar. The male server was less than helpful. The female bartender was complaining about every single customer that came in or out and complaining about how hard her job was and belittling anybody and everyone. Absolutely atrocious staff. The owners of this establishment could use a good cleaning house of their front of house staff. Will not return or even order delivery due to demoralizing customer service. Do better.
Atmosphere: 2
Food: 5
Service: 1
Recommended dishes: Chicken Alfredo
Zendeeno
30Dec23 Lasagna was awesome! Totally was digging the tasty cheesy bread as well. Everything was great during this dine-in experience ? Thank you.
Atmosphere: 5
Food: 5
Service: 5
Ian
If you haven't been here, you should be.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Curds, Italian, Sauce, Chicken Alfredo, Deluxe, Thin Crust Pizza, Cardiac Arrest, Calzone with Vegan Cheese Black Olives and Spinach, Ruben, Specialty Pizza, Ravioli, Beer Flight, Thai Pie, Cobb Salad, Chicken Alfredo Pizza, Cardiac Arrest Pizza, Pizza of the Month, Deluxe Pizza, Portabella Lugosi Pizza, Mac N Cheese Pizza
I cannot tell you how the Pollo Diablo pizza has changed my life. I think about this pizza several times a week. It is amazing. Perfect. Spicy for just the right amount of time at just the right level. Get it on the thin crust. Eat the jalapenos even if you didn't think you like jalapenos. Trust me. This is a life changing pizza experience.
Atmosphere: 5
Food: 5
Service: 5
I will never in my life ever order from this place again was lied to from the beginning about how long it would take to deliver it took over an hour and a half to get my pizza and it was cold when I got it I kept calling back asking where they were kept getting lied to the girl that kept dancing in the phone wouldn't even say she was sorry she kept using excuses she would have told me right from the beginning that they were short-staffed I would understood not ordered as my pizza got there as I was getting ready to leave for work.
Service: 1
Great place for
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Specialty Pizza
Typically GN is my go-to but it's quality has been slipping. The last couple pizzas I've ordered were not of the normal standards. Recently, I ordered the Boris. Crust banana peppers & meat was good. There were little to no tomatoes garlic spices. I added mushroom which it seems like they threw a small handful on but not enough to cover the pizza. My guests were first time GN eater "It's good pizza but where's the toppings?"
Atmosphere: 5
Food: 3
Service: 3
Recommended dishes: Chicken Alfredo, Cardiac Arrest, Portabella Lugosi Pizza
Delicious food, service was spectacular. Bartender was a lot of fun.
Atmosphere: 5
Food: 5
Service: 5
This was my first time here, being that I’m not from Green Bay (I do visit often as the friends that I went with live in the Green Bay area). I was in town for a Packer game and after the game we stopped at The Glass Nickel. When we first tried to order our drinks, they were out of just about everything we wanted…. Miller lite, bud light, captain Morgan, etc. We didn’t get our drinks for almost 45 minutes (yes, we timed it) and it was not very busy. My friend had to go up to the bar in order for us to get our drinks. The server had explained that her and the bartenders were the only ones on the floor (which we absolutely know that is not their fault and we were as patient as possible). But considering there were not many people there it still seemed like the whole setup was a mess. After getting our first round of drinks it probably took ANOTHER 45 minutes to get our first pizza and a plate of pasta. Then maybe 20 minutes later our other pizza came. Throughout this whole interaction, the table behind us (who was seated before us) hadn’t received their order (which was only one large pizza) until we were ready to leave. I would say there were probably around 20 people or less here at the time. Once we finally finished eating, our bill was way wrong. We were overcharged for things that we had never even received. The server said she gave us a discount after but there was NO DISCOUNT the food was good!!! Service needs work all the way around. Server was friendly but there needs to be better systems in place and a bigger staff. ESPECIALLY on a game day.
It's a great place to hang out, would like to see a few more items menus, especially for the prices.Vegetarian options: They have plenty of veggies options as far as pizza there is a wide variety, subs you can get how you like and of course there are fried options. Would be nice if there were a healthier air fried options.Dietary restrictions: If they can make it they offer it. No this, some of that, weird mixes. They offer it unless it's impossible.Parking: Tiny parking area but what can you do?
Atmosphere: 4
Food: 2
Service: 4
Recommended dishes: Cheese Curds, Specialty Pizza, Ravioli
For Being from out of town, ordering via online site became such a pain, we had to call it in to even order. Would not let you finish your order unless you joined the club, which saying no defaulted back to creating an account or you had to create a account. Sorry I don't need that junk mail. The food smelled good and tasted better than your fast food chain pizza. The temperature was just right.
Atmosphere: 4
Food: 4
Service: 5
This is a true gem in Green Bay!!Please dont come on here and complain about how long it takes sometimes they are running it with or two servers. This place is fantastic! Something for everyone.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Specialty Pizza
Brought 15 people in on a Saturday, expecting a wait. Asked waiter what our options were, and he said "good luck". They hadn't cleaned up from an earlier party, we suggested we could sit in that space and they were extremely annoyed with our suggestion. Some of our party left. The rest stuck it out and a 2nd waiter started to improve service. Pizza was OK. I'm sorry we annoyed you by trying to spend our hard earned money at your business. Won't make that mistake again.
Atmosphere: 2
Food: 4
Service: 1
Restaurantji Recommends
The food itself and the ambiance is great here. The customer service is equivalent to walking into the old exclusive company and asking for a steak medium rare. Customer service was non existent. No silverware with food plate, had to go to the bar for refills, mind you there was literally two other tables and maybe two or three at the bar. The male server was less than helpful. The female bartender was complaining about every single customer that came in or out and complaining about how hard her job was and belittling anybody and everyone. Absolutely atrocious staff. The owners of this establishment could use a good cleaning house of their front of house staff. Will not return or even order delivery due to demoralizing customer service. Do better.
Atmosphere: 2
Food: 5
Service: 1
Recommended dishes: Chicken Alfredo
30Dec23 Lasagna was awesome! Totally was digging the tasty cheesy bread as well. Everything was great during this dine-in experience ? Thank you.
Atmosphere: 5
Food: 5
Service: 5
If you haven't been here, you should be.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Curds, Italian, Sauce, Chicken Alfredo, Deluxe, Thin Crust Pizza, Cardiac Arrest, Calzone with Vegan Cheese Black Olives and Spinach, Ruben, Specialty Pizza, Ravioli, Beer Flight, Thai Pie, Cobb Salad, Chicken Alfredo Pizza, Cardiac Arrest Pizza, Pizza of the Month, Deluxe Pizza, Portabella Lugosi Pizza, Mac N Cheese Pizza
Great pizza!
The wings are tiny and over priced, blah