Rarely does the stay outshine the service. Room was great, nice TV with good channels. Quiet, comfortable and clean. The lady's at check in and out were not in par with the rest of the stay. Not friendly or helpful and just didn't seem to want to be there.
Service: 2
Kirby Johnson
Have stayed several times and it's always clean. The beds and bath are pretty standard for a holiday inn. Had breakfast one morning and the omelet was
Service: 5
Kimberly Spratt
Housekeeping really should do a better job cleaning the showers . This is my second week here for business . The first room 109 I have Grace because the shower had mildew around the seals but now I’m in 325 and it’s the very same way . How could they see this and ignore it ? Mean green mildew remover and a scrub brush is all that’s needed , It’s not that hard .
Melissa Brazeau
They are going to charge me and the room was very cold and the staff is rude and then never at the park desk they get 0 stars
David Richardson
I spent the night on 2/3/24 and had many problems with not only the building but also with the attitude of the employees. It all started at about 1AM when I notice the room was getting cold. I checked the thermostat and it was set at 72 but the room was 68. I called the front desk and they didn't know what to do said they would call me back. About 15 min later they did call back and said they would put me in another room but I would have to come down to the desk to get the key and move my stuff my self. I did do that only to find when I got into my new room that the toilet was not flushing good ( good thing I didn't to flush any solids). In talking with someone else that stayed there said the shower didn't drain and was standing in water up the their ankles. The power outlet on the night stand didn't work, good thing I brought an extension cord with me as I use a c-cap machine to sleep with. At this point now it is almost 2:30 AM and I just wanted to sleep because I needed to get up in 4 hours. The next morning when I did get to the desk to check out I told them of the many problems that had all I got was I will send maintenance to check it out, no sorry, no we will reduce your price or anything. I did eat in the restaurant for breakfast and that was just OK. So now I'm ready to to get on the road and asked where the public bathrooms were at, wanted to go before I got on the road. I asked an employee where they were and they said they were on the 4th floor just as you get off the elevator. I thought that was odd to have them on the 4th floor but I went up to the 4th floor, nothing there. They were on the 1st floor where another employee told me. I have a receipt $148.54 but showed up on my account as $191.48. I called and they said that is just a hold incase I had any extra charges while I stayed with them and that would be put back on my account in 7 to 10 business days. I do not stay in Holiday Inns very often so I do not know if this is common practice. For a Holiday Inn I have never seen these kind of problems before, that is why I picked Holiday Inn. As for this location don't go!!!!
Service: 1
Johnny Contreras
Great stay. Will definitely stay
Service: 5
Joseph Elliott
Disappointed. Mold on bathroom shower door. Also charge a higher rate but provide no continental breakfast and lukewarm
Service: 3
Joelle Manning
Housekeeping is slacking. Not sure if they even vacuum which makes me question how clean everything else really is. It looks like someone emptied their shaver full of beard or pubic hair and missed the garbage completely. Disgusting. How do you miss a pile of hair right next to the garbage can? Also found remnants of food on the carpet which makes me think nobody bothered to vacuum the room at all. Other than not being a clean room when we arrived, location was decent. We requested early check in a few days prior via email and when we called to confirm early check in, the employee was rude. I was also charged $58 on my credit card 2 days after check out (the room was booked with points) and i have to wait 48 hours for them to research and tell me why I was charged. Update: I received a call after 48 hours and was told they credited my account. When I asked why the charge was even made they had no answer other than we refunded your charge and we don't know why your card was charged. Watch your credit card charges!
Service: 1
Jor Jeanna Biddison
Rooms: Clean and comfortableFood & drinks: We had a late lunch, and it would have been nice to get a beer on the property this evening.
Service: 5
Cliff Boggess
Hot tub not working (hasn't been for some time by the looks of it). POST THAT ON WEBSITE, MANY PEOPLE BOOK A HOTEL BASED ON POOL/HOT TUB!!!Big hairball in shower. Ran out of coffee in lobby (there's 2 carafes for a reason, once one empties, you work on refilling it. Not wait until both are empty).
Walkability: Being able to walk to near by shops and diners was nice.Food & drinks: They have a bar inside there that has nice drinks
Service: 5
None of Your Business
Very convenient and super
Service: 5
Leslie Elam
Staff was very nice and very helpful. Heather in the bar was substituting for the bartender and cooking and took care of us very well. Room was clean, comfortable and convenient. Will stay there again!
Karissa & Andrew Clark
Room is mediocre at best. Makes you question the cleanliness. Lights flicker, black hairs in the bathroom, shower is dirty, tv is tiny and keeps dimming, etc. Service at the bar is lost. Bartender disappeared numerous times. I watched 3 people come in and leave because they waited so long for service. They were not busy at all. I am changing hotels!
Service: 1
Bill Kilbey
Great location for a packer game but any room that still has a 32-in TV gets no higher than two stars from me.
Rarely does the stay outshine the service. Room was great, nice TV with good channels. Quiet, comfortable and clean. The lady's at check in and out were not in par with the rest of the stay. Not friendly or helpful and just didn't seem to want to be there.
Service: 2
Have stayed several times and it's always clean. The beds and bath are pretty standard for a holiday inn. Had breakfast one morning and the omelet was
Service: 5
Housekeeping really should do a better job cleaning the showers . This is my second week here for business . The first room 109 I have Grace because the shower had mildew around the seals but now I’m in 325 and it’s the very same way . How could they see this and ignore it ? Mean green mildew remover and a scrub brush is all that’s needed , It’s not that hard .
They are going to charge me and the room was very cold and the staff is rude and then never at the park desk they get 0 stars
I spent the night on 2/3/24 and had many problems with not only the building but also with the attitude of the employees. It all started at about 1AM when I notice the room was getting cold. I checked the thermostat and it was set at 72 but the room was 68. I called the front desk and they didn't know what to do said they would call me back. About 15 min later they did call back and said they would put me in another room but I would have to come down to the desk to get the key and move my stuff my self. I did do that only to find when I got into my new room that the toilet was not flushing good ( good thing I didn't to flush any solids). In talking with someone else that stayed there said the shower didn't drain and was standing in water up the their ankles. The power outlet on the night stand didn't work, good thing I brought an extension cord with me as I use a c-cap machine to sleep with. At this point now it is almost 2:30 AM and I just wanted to sleep because I needed to get up in 4 hours. The next morning when I did get to the desk to check out I told them of the many problems that had all I got was I will send maintenance to check it out, no sorry, no we will reduce your price or anything. I did eat in the restaurant for breakfast and that was just OK. So now I'm ready to to get on the road and asked where the public bathrooms were at, wanted to go before I got on the road. I asked an employee where they were and they said they were on the 4th floor just as you get off the elevator. I thought that was odd to have them on the 4th floor but I went up to the 4th floor, nothing there. They were on the 1st floor where another employee told me. I have a receipt $148.54 but showed up on my account as $191.48. I called and they said that is just a hold incase I had any extra charges while I stayed with them and that would be put back on my account in 7 to 10 business days. I do not stay in Holiday Inns very often so I do not know if this is common practice. For a Holiday Inn I have never seen these kind of problems before, that is why I picked Holiday Inn. As for this location don't go!!!!
Service: 1
Great stay. Will definitely stay
Service: 5
Disappointed. Mold on bathroom shower door. Also charge a higher rate but provide no continental breakfast and lukewarm
Service: 3
Housekeeping is slacking. Not sure if they even vacuum which makes me question how clean everything else really is. It looks like someone emptied their shaver full of beard or pubic hair and missed the garbage completely. Disgusting. How do you miss a pile of hair right next to the garbage can? Also found remnants of food on the carpet which makes me think nobody bothered to vacuum the room at all. Other than not being a clean room when we arrived, location was decent. We requested early check in a few days prior via email and when we called to confirm early check in, the employee was rude. I was also charged $58 on my credit card 2 days after check out (the room was booked with points) and i have to wait 48 hours for them to research and tell me why I was charged. Update: I received a call after 48 hours and was told they credited my account. When I asked why the charge was even made they had no answer other than we refunded your charge and we don't know why your card was charged. Watch your credit card charges!
Service: 1
Rooms: Clean and comfortableFood & drinks: We had a late lunch, and it would have been nice to get a beer on the property this evening.
Service: 5
Hot tub not working (hasn't been for some time by the looks of it). POST THAT ON WEBSITE, MANY PEOPLE BOOK A HOTEL BASED ON POOL/HOT TUB!!!Big hairball in shower. Ran out of coffee in lobby (there's 2 carafes for a reason, once one empties, you work on refilling it. Not wait until both are empty).
Service: 1
Restaurantji Recommends
Walkability: Being able to walk to near by shops and diners was nice.Food & drinks: They have a bar inside there that has nice drinks
Service: 5
Very convenient and super
Service: 5
Staff was very nice and very helpful. Heather in the bar was substituting for the bartender and cooking and took care of us very well. Room was clean, comfortable and convenient. Will stay there again!
Room is mediocre at best. Makes you question the cleanliness. Lights flicker, black hairs in the bathroom, shower is dirty, tv is tiny and keeps dimming, etc. Service at the bar is lost. Bartender disappeared numerous times. I watched 3 people come in and leave because they waited so long for service. They were not busy at all. I am changing hotels!
Service: 1
Great location for a packer game but any room that still has a 32-in TV gets no higher than two stars from me.
Service: 4