Portillo's Hot Dogs

$$ • Hot Dogs, Salad

Hours:
8705 Sura Ln, Greenfield
(414) 877-5400

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Take-Out/Delivery Options

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Reviews for Portillo's Hot Dogs

Absolutely garbage customer service and food quality. I've been eating at Portillo's my whole life and they used to be the pinnacle of good customer service and top notch food. This location in particular is terrible. 3 times in a row now I ask for extra gravy for my sandwich and they forget to put it in each time. I literally asked "is the extra gravy in there," this last time and the cashier couldn't even be bothered to check. I took him at his word and lo and behold, wasn't...read full review
Ordered online for curbside pick-up. I arrived 5 minutes after the promised time and called the store to have someone run the order out to the car. Waited almost 10 minutes for someone to run my order out. The person who did apologized for the wait, and said they forgot to make my shakes. Even though I finally got my order 15 minutes after the promised pick up time I doubt it took that long to make shakes. I appreciated his honesty tho. Food and shakes were good. We’ll go back...read full review

Love me some Portillos! However, they did forget a couple things in our meals that we paid more for, the fish sandwich definitely isn’t the greatest, and they didn’t follow exact instructions on one of our orders. That’s okay though, always a good experience!

More Reviews(257)

Hours

Monday 10:30AM - 10PM
Tuesday 10:30AM - 10PM
Wednesday 10:30AM - 10PM
Thursday 10:30AM - 10PM
Friday 10:30AM - 10PM
Saturday 10:30AM - 10PM
Sunday 10:30AM - 10PM

Hours or services may differ due to COVID-19. Please contact the business directly to verify hours and availability.