Absolutely terrible service. The woman taking our order had a nasty attitude. Her shirt said it all "Not my problem." The gyro I purchased was SOAKED in sauce so it was inedible. She didn't care. I purchased another with no sauce. She was dismissive and rude.
Atmosphere: 3
Food: 2
Service: 1
1Shot rpg
The cheesesteak ran off the bun like water. Service was good food was the worst. I should have went hungry my stomach hurts now 2 for the atmosphere because of the heavy rock that's too loud.
Atmosphere: 2
Food: 1
Service: 5
Grace Lilly
I worked at this Arby’s location for 3 years. Since I have worked fast food I always try to be polite and kind. I also know this location inside and out and how things are done. I brought my daughter through today to have a little mommy/daughter date since she got out of school early. I asked if they had the ham slider because sometimes I over look things. That all my kiddo will eat from here aside from the curly fries. The DT worker said “nope” with an attitude. Then proceeded to rush my order. I had ordered the new cheesesteak sandwich with the garlic aioli on the side with Mayo as well. Over a $12 meal. I know when a sandwich has been sitting on the heat plate because it was made wrong or the line accidentally made two. They will sit it on the heat plate incase someone orders it so it doesn’t go on their waste sheet. This sandwich not only was cold, SOGGY (to the point I the paper stuck to it and was nasty) but also had the garlic aioli on it. Alicia used to be the assistant manager when I worked here, (she is on shift when this happened) she would have yelled at us for getting an attitude or rushing someone to order (cutting me off mid sentence to ask what else) like this dude did. Definitely has gone down hill since Connie left.
Food: 1
Service: 3
Kenny Barker
Ordered my food they gave me 3/4 of it and thought that was fine if you can't make a steak and cheese don't advertise it
Bradley Pios
Forgot about 2 orders of mozzarella sticks so I had to get them the next time I
Atmosphere: 3
Food: 5
Service: 2
Recommended dishes: Curly Fries, 5 6pc Hot Honey Chicken Box
Becky Radcliff
there was a long line everyone was ask to hold on at the speaker when we finally got to the window to pay we noticed all the cars in front of us were parked and hadn’t gotten there food yet we ask about how long it was going to be and the girl left the window a few minutes later a man i am presuming the manager opened the window pretty much threw our food at us and shut the window and walked away we hadn’t even paid yet so super rude
Atmosphere: 1
Food: 1
Service: 1
Jeremy Wiggers
Wife went through and everyone was rude. They weren't very welcoming and acted like she was a bother.
Couldn't get in to the app pin the store and manager couldn't help us and we tried 4 different phone's besides that good pace to goParking: All kinds of parking
Atmosphere: 5
Food: 5
Service: 5
Joel Sabo
Update 1:This Arby's is still awesome.Original Post:A fine Arby's staff at this location and tasty food. I can't recall an order mix-up in 12 years. I will continue to be back.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Curly Fries, Roast Beef
Uzziyahu 65
Arby's has really gone down hill in recent years. Their Reuben sandwich used come with a ton of meat. Now it's just ridiculously small.
Food: 2
Service: 3
Recommended dishes: Curly Fries
Brandy Sanders
Ordered through door dash from here. Once again, my order was wrong. The food is always hot and fresh but they can't seem to get my order right!
Absolutely love my Arby's in Ripley, WV. Best fastfood place above all else.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef, Reuben, Arby's Signature Sandwiches
Great ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Arby's Signature Sandwiches
They've got THE MEATS! And a good looking crew to bootKid-friendliness: great atmosphere for kidsWheelchair accessibility: Easy rolling
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Loaded Curly Fries, Classic Chicken Club Wrap, French Dip, Greek Gyro, Corned Beef Reuben, Roast Turkey & Swiss Sandwich, Roast Turkey Slider, Curly Fries, Roast Beef Slider, Buffalo Chicken Sandwich, Roast Beef, Roast Beef Classic Sandwich, Reuben, Roasted Chicken Wrap, 5 6pc Hot Honey Chicken Box
Absolutely terrible service. The woman taking our order had a nasty attitude. Her shirt said it all "Not my problem." The gyro I purchased was SOAKED in sauce so it was inedible. She didn't care. I purchased another with no sauce. She was dismissive and rude.
Atmosphere: 3
Food: 2
Service: 1
The cheesesteak ran off the bun like water. Service was good food was the worst. I should have went hungry my stomach hurts now 2 for the atmosphere because of the heavy rock that's too loud.
Atmosphere: 2
Food: 1
Service: 5
I worked at this Arby’s location for 3 years. Since I have worked fast food I always try to be polite and kind. I also know this location inside and out and how things are done. I brought my daughter through today to have a little mommy/daughter date since she got out of school early. I asked if they had the ham slider because sometimes I over look things. That all my kiddo will eat from here aside from the curly fries. The DT worker said “nope” with an attitude. Then proceeded to rush my order. I had ordered the new cheesesteak sandwich with the garlic aioli on the side with Mayo as well. Over a $12 meal. I know when a sandwich has been sitting on the heat plate because it was made wrong or the line accidentally made two. They will sit it on the heat plate incase someone orders it so it doesn’t go on their waste sheet. This sandwich not only was cold, SOGGY (to the point I the paper stuck to it and was nasty) but also had the garlic aioli on it. Alicia used to be the assistant manager when I worked here, (she is on shift when this happened) she would have yelled at us for getting an attitude or rushing someone to order (cutting me off mid sentence to ask what else) like this dude did. Definitely has gone down hill since Connie left.
Food: 1
Service: 3
Ordered my food they gave me 3/4 of it and thought that was fine if you can't make a steak and cheese don't advertise it
Forgot about 2 orders of mozzarella sticks so I had to get them the next time I
Atmosphere: 3
Food: 5
Service: 2
Recommended dishes: Curly Fries, 5 6pc Hot Honey Chicken Box
there was a long line everyone was ask to hold on at the speaker when we finally got to the window to pay we noticed all the cars in front of us were parked and hadn’t gotten there food yet we ask about how long it was going to be and the girl left the window a few minutes later a man i am presuming the manager opened the window pretty much threw our food at us and shut the window and walked away we hadn’t even paid yet so super rude
Atmosphere: 1
Food: 1
Service: 1
Wife went through and everyone was rude. They weren't very welcoming and acted like she was a bother.
Service: 1
Restaurantji Recommends
The restaurant is squeaky clean!!
Atmosphere: 4
Food: 4
Service: 4
Couldn't get in to the app pin the store and manager couldn't help us and we tried 4 different phone's besides that good pace to goParking: All kinds of parking
Atmosphere: 5
Food: 5
Service: 5
Update 1:This Arby's is still awesome.Original Post:A fine Arby's staff at this location and tasty food. I can't recall an order mix-up in 12 years. I will continue to be back.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Curly Fries, Roast Beef
Arby's has really gone down hill in recent years. Their Reuben sandwich used come with a ton of meat. Now it's just ridiculously small.
Food: 2
Service: 3
Recommended dishes: Curly Fries
Ordered through door dash from here. Once again, my order was wrong. The food is always hot and fresh but they can't seem to get my order right!
Atmosphere: 5
Food: 4
Service: 2
Recommended dishes: French Dip, Roast Beef