Panera Bread
$ • Cafe, Salad, Soup
Hours:
6305 Commerce Blvd, Rohnert Park
(707) 585-7647
Customers' Favorites
Panera Bread Reviews
on 11/15/18, the Manager, Nicole was both inappropriate and unprofessional. Her staff member Carlos took an order from my husband and I. We ordered two full means. We are regulars there every Thursday at 12noon. We had always been getting a muffin for 99cents as was the usual offer. Carlos did not mention the 99 cent desert offer was only for a cookie. After reading our bill, we went to inquire why we were not told. He said he was sorry but it was new policy. He could not show us the policy. I asked to speak to the Manager. Nicole said sorry it is new policy and she could not show me the advertisement for such a policy. After I went back a third time to tell her how disappointed I was with their customer service. She points a 10 by 14 inch poster that she found with the information. She never attempted to provide us with better customer service. She is a poor excuse for a Manager. Rohnert Park must not provide training or is willing to hire people who know little about policy and customer service.
Ratings
Menu
Hours
| Monday | 7AM - 9PM |
| Tuesday | 7AM - 9PM |
| Wednesday | 7AM - 9PM |
| Thursday | 7AM - 9PM |
| Friday | 7AM - 9PM |
| Saturday | 7AM - 9PM |
| Sunday | 7AM - 9PM |
People in Rohnert Park Also Viewed
The food is great and the people are nice, but I always feel uncomfortable when the girl at the window asks me for a tip.