Redstone American Grill

$$ • American, Wine Bars, Gluten-Free

Hours:
12109 Main St, Maple Grove
(763) 420-0232

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Redstone American Grill Reviews

Restaurantji Rating
4 (604)
Restaurantji Rating

Thanksgiving dinner was terrible. Cold potatoes cold stuffing cold turkey. What a ripoff

Restaurantji Rating

just now Today I had late dinner with my neighbor’s and their elderly mother who has a grocery list of health problems we got her out of the house to enjoy a sit down dinner to what we thought a nice restaurant. We were seated close to another table less than 6 feet away from us I felt Uncomfortable and uncared for during a pandemic. Periodically throughout dinner I smelt the smell of a burning electric fire didn’t think anything of it. Our dinner came as a waiter Tony walked away I got a huge smell of a electric fire I quickly stood up to get the attention of my waiter to notify him I think the building is on fire. He quickly looked around and couldn’t find where the smoke was coming from as it was coming from the vent right over are table as I quickly started getting a headache asked the waiter to get a manager. A lady came and looks around and said she didn’t know where it was coming from didn’t care to ask if we were OK or if she could do anything to better our stay with them during dinner instead we got up and walked out of the room and waited for our waiter with our bills and food. The manager continue to walk around I didn’t acknowledge the fact that we were upset she waited till after the fact that we had paid her bills to say that we never let her know we were upset as we did tell our server we were upset. She then told us that we have a automatic gratuity with a party of six which I understand we have six people at the table but we have two separate bills which each bill does not include six people they need to be more specific with their new rules as this lady told us as I would rather given this man the full amount of money he earned than a business that could care less about their clients coming in the door. She then quickly offered us gift cards after we asked for corporate‘s phone number. Just wish this business could live up to their almost 5 star restaurant as Google says but instead our party was slipped in between their fingers and this lady could care completely less about how terrible our service was. Redstone was once my favorite restaurant but I will never return and I will make sure the people around me know that this business does not care for the health of their clients.

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Hours

Monday 11AM - 9PM
Tuesday 11AM - 9PM
Wednesday 11AM - 9PM
Thursday 11AM - 9PM
Friday 11AM - 10PM
Saturday 11AM - 10PM
Sunday 10AM - 9PM
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