McDonald's
$ • Fast Food, Burgers, Coffee Shops
Hours:
741 Grand St, Brooklyn
(718) 302-2450
Customers' Favorites
McDonald's Reviews
While McDonald's is great, there is a problem when ordering sundae, milkshakes, etc. They always run out early. It closes at 10:30pm yet at 7:15 I couldn't order a milkshake and the female cashier was very rude!!
Ratings
Menu
Hours
Monday | 6AM - 11PM |
Tuesday | 6AM - 11PM |
Wednesday | 6AM - 11PM |
Thursday | 6AM - 11PM |
Friday | 6AM - 12AM |
Saturday | 6AM - 12AM |
Sunday | 6AM - 11PM |
I ordered breakfast for my family through the app on Christmas Day 2023. Upon arrival to pick up my food I was "greeted" at the door by an employee. I was not the only customer at the door. She informed us that they weren't serving breakfast that morning. I'm going to overlook the fact that she was rude didn't answer questions about a refund and locked the door in our faces. This post that I'm writing 23 days later is about the fact that I have contacted McDonald's 3 times since that date and have not received a refund for the breakfast I never received. The management at the store 741 grand st dropped the ball so corporate has escalated my matter to regional supposedly. At this point I'm just trying to figure out a way to get a multi billion dollar company to notice that they owe me more than the apologies they keep giving me when I call corporate. On a day that everyone in the country was giving gifts McDonald's was effectively taking their customers money. I just want what is owed to me and at this point a complimentary item or two for making me wait 3 weeks plus couldn't hurt. Maybe a little exposure will make them get on the ball. I don't know what else to do.