Starbucks

3465 Steelyard Dr, Cleveland
(216) 325-1107

Recent Reviews

Evy (Ev)

Usually love this place but today my partner and I were met by an awful attitude of the woman working the drive thru. We pulled up and she mumbled so we could barely hear her, we started to order and she snapped at us saying she’ll be with us in a moment. When she took our order she snapped at us again over a syrup they were out of at the moment which okay fine I can understand. We pull up to the window and she tells us our total, we pay, she walks away. She’s gone for probably 5 minutes, hands us our drinks, doesn’t say anything and goes to close the window but she didn’t give me a straw for my frozen/blended drink, my partner gets her attention and asks her for a straw and just doesn’t even look at us then hands us three straws like what? Her demeanor was very appalling, wish I remembered her name.Almost forgot to mention that my cake pop was so melted it was basically goo.

Atmosphere: 1

Food: 1

Service: 1

Legacy Express, LLC

I asked for a light ice in my drink and I have been told that I will be charged an extra for a light ice, because she needs to use more drink! So dumb!

Atmosphere: 2

Food: 4

Service: 1

Daija Averyheart

Everyone is super personable here. We even got a sample of a nitrogen cold brew. Loved it.

Nancy Roche

The kindest Starbucks around! Every single time I am greeted with goodness! Such nice people here. Makes my day.

Atmosphere: 5

Food: 5

Service: 5

e.m.i.

Not a drive through (the listing says it is)

Monica Hayes

This by far is my favorite Starbucks. I have one inside my job but I always go to this one in the steelyard before heading to work because they have the best baristas and even at 6am they always greet me with smiles, great energy and amazing customer service. Faith, Christian, Ethan & Jae are literally my favorite baristas in the morning or after a long overnight on call shift because they get my drink just right EVERYTIME and the awesome energy they put out just get me going. I will forever RAVE about them.

Faith Smith

I loved the drink and cake pops but the brownie Taste like absolute nothing…I bought one for me one for my sister and it really didn’t taste like any thing and felt kinda weird in the mouth and hand like maybe it was sitting out for a little while. But other than that I love everything else.

Cortez Paige

I highly recommend their strawberry acai lemonade!

Brian Lockhart

I stopped in this afternoon and was greeted with such welcoming vibes.I love the energy and great customer service.Keep up the good work.

Samayoa Budhoo

Went there 6pm. We were at the microphone say hello? hello? No-one answered so I drove up to the window there was this lady inside there on her phone, we were still here saying hello this lady was totally ignoring us. Are they closed? Is the drive-thru not working?Idk it says they closed at 8pm on google so those employees need to get fired or something. You know what's crazy that's not even the first time in happened to us at that same location. The Manger need to do something about that.

Cassandra Moore

Friendliest staff ever! Love them. My drinks are perfect every time. After going through the drive through across the street and having my drink remade, it still wasn't right. Went in here to ask if i could buy just a little syrup in a cup to fix my coffee from across the street and they remade both for me. This location is better than any corporate store I've ever been to. Highly recommend.

Olive Foy

Walked into this target and Starbucks today for the first time and I didn’t see the paper sign which was instructing guests where the line was. I than heard the employees in an annoyed tone say, “there are literally signs everywhere”, I looked up and saw the sign. I apologized and said I didn’t see it. The female employee than proceeded to laugh at me. As a business owner I would be mortified if these two worked for me. Went to the Starbucks across the street and had a pleasant experience.

T L

Took 20 minutes for them to make my drink while they served car after car in the drive thru. There were 5 workers and only two were working while the rest chatted. It was rude to serve the entire drive thru making drinks that were ordered way after mine. Won’t be coming back to this location

Eat Meat

Waste my time with this drive thru only bs and cannot cancel orders. Let's wait in this long line.............

Tom F.

This is a typical Target Starbucks - nothing is stocked or prepared in advance, so everything takes forever to make. I highly recommend you go to the actual Starbucks across the street. It will get you better product faster.

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