The Portuguese Grill House

$ • Portuguese, Seafood

Hours:
255 Dundas St E, Waterdown
(289) 895-8950

Customers' Favorites

The Portuguese Grill House Reviews

Restaurantji Rating
4.2 (108)
Restaurantji Rating

I have been to The Portuguese Grill House 3 times so far since they have opened. The first time the food was fantastic, except the one dessert I had tasted stale or not Fresh! Second time, I went I had the Caldo Verde Soup and it tasted as if they poured a jar of salt into the pot, plus the sausage was rubbery in texture and tasted kind of gross! I also asked for the 1/2 chicken with fries and potatoes. I asked them to separate them or use separate containers for the Fries. So the Fries don't become wet and all that. Plus I didn't want the hot sauce on the fries either. I just wanted plain fries! Got home and they didn't do what I asked them to do! This time. My half chicken dinner is fabulous but I ordered the pasta salad and it tastes off and rancid. Not sure if its a Mayonnaise they use, that is past the expiry date. Noticed Eggs in it, not sure if maybe the eggs are old? I have had it from them before but not like this! When I went there today to order my food for supper I made the special notion to order a small container of the Pasta Salad, because I loved it before. This time, not so much! Out of all 3 times ordering food. I have to say the Chicken dinner, Rice and Potatoes has never let me down. It is fresh and great tasting! Considering this restaurant is I don't know half yr old? They said at first that they where new and just working out all the kinks and stuff. Well, don't you think by now they should have it down packed and all ironed out. Plus being a restaurant shouldn't they know how to cook properly. Not serve old food that may make people sick? Plus I saw one time when being there ordering my food. A customer placed a special custom order ahead of time and it wasn't even ready. So they told the customer it would be in 10mins. So that customer stepped out for a bit. Saw the cook come to the front with a new tray of fresh rice and then replace the old tray. Then I saw him add some of the old rice into the new rice tray. Thought to myself hmm, is this old tray for the custom order? The cook gave me a grin. I was like hmm a grin as in is he secretly hiding something. Made me think again? If this actually happened. Wouldn't you want your food prepared and made fresh for a gathering? Also the few times I have been there the one lady owner wasn't that friendly, but rather moody instead. The Ladies who work there are so friendly and nice! Been there this time. They had chicken just lying on the grill not even being cooked. Is this a health concern? Where flies and bugs could reach it? Saw a pot on the stove and saw a lady taste it and it kind of looked like she didn't like it, and this could have been one of the Cooks! Wondering where did these owners learn how to cook at times and if they have their food handlers certificate? Cause you can't serve old bad food to customers. And have chicken not being cooked out so bugs can reach it!

Restaurantji Rating

Had the grilled chicken sandwich. It was excellent for $10 and the steak sandwich wasn’t bad but meat was tough. Ordered side order of potatoes $7 and a few custard tarts ( amazing )

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Hours

Monday Closed
Tuesday 11AM - 7PM
Wednesday 11AM - 7PM
Thursday 11AM - 8PM
Friday 11AM - 8PM
Saturday 11AM - 8PM
Sunday 11AM - 6PM
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