This McDonald's store is the slowest I've ever experienced. Additionally, you'll never receive your coffee customized as ordered, and ordering a chocolate drink results in a messy cup.
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Large Fries, Double Quater Pound Cheeseburger, Big Mac, Quarter Pounder with Cheese
J Kubbernus
McDs, needs to replace their soft ice cream machines/company. My favourite treat but the machines in Airdrie for a year are constantly broken. ?
Atmosphere: 4
Food: 4
Service: 5
Tanner Roy
Mary working at 12:24 on march 18/24 was very rude and disrespectful to me through drive through speaker and I felt very uncomfortable and like I was targeted,seemed like she didn’t like her
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Big Mac
shiva sidhu
Asked for no pickles and still got
Food: 2
Service: 5
Art Milino
Orders always wrong, McDouble is two Patties with cheese and ketchup. If you order skip at least double the eta of the delivery. Terrible.
Atmosphere: 1
Food: 1
Service: 1
madhu sengupta
The manager/ supervisor working there on Saturday, March 9th at 6:05pm is incredibly rude. Apparently McDonald's does not have change for a $50 bill.It is still understandable to not have change but to be rude about it when you work in customer service is unacceptable. With some like that in charge no wonder this location has such a low rating.
Service: 1
Seb We
Consistently incorrect orders and overall lack of care everytime.
Atmosphere: 1
Food: 1
Service: 2
KYM PITVOR
Ordered 1 item on kiosk. Kiosk did not print out receipt. Waited 10 minutes, then was told they had to add ingredients to machine so it would be another 10 minutes. Said I already waited 10 minutes I’m not waiting another 10 minutes , I want a refund and she walked away. Thought she was going to get a supervisor. No, she reappeared 10 minutes later with my item. I took it and left. Got home and couldn’t even drink item, the machine wasn’t given time to mix properly. Tasted horrible! Every time I enter this establishment I have had issues. Other patrons in lobby were having issues with kiosks not working, lost orders and wait times.
Atmosphere: 1
Food: 1
Service: 1
Brian Rawson
Good drive-thru efficiency. Not as busy as Yankee Valley or Edmonton Trail locations, so never a line, but some menu items take longer to prepare.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Poutine, Sausage and Egg Mcmuffin, Large Fries, Big Mac, Quarter Pounder with Cheese
Jason and Lenah Kooy
What service ? Staff so confused, no processes in place that they can't even manage a simple one person order. Got tired of watching teenagers flirt and run around, many of them staff that weren't on shift. Embarrassing for Airdrie. Time for a change in management at this location. Not improving.
Cohen came from the hell to serve here in McDonald's. Horrible service ?
Service: 1
Jason Kooy
I just had to leave today without receiving my food. The biggest problem was staff who weren’t working running around distracting those who were. Drive thru was backed up and I was in the store waiting for my food. Which they could not manage to deliver. This is the second time this has happened. Young staff flirting and running around acting like fools while customers are waiting …. Pathetic. The manager was there the whole time. Doing nothing.
Sergey Kay
Long waiting for getting small order.
Atmosphere: 3
Food: 3
Service: 2
Recommended dishes: Big Mac, Quarter Pounder with Cheese
Mark Boman
This place has gone from good to disaster in the past year or so. Why McDonalds hasn't fired the store manager and put in someone competent, I'm not sure. This is the most consistent store for sure, consistently bad service, orders are consistently incorrect, and consistently handing out old/cold food. They'd be better off closing for a month, cleaning the pit, putting in a manager that knows how to manage and retraining the staff. The staff aren't all bad, but when they're not properly trained and no one is really running the show, what do you expect.
Atmosphere: 1
Food: 1
Service: 1
Karen Hanson
Unfortunately it hasn't changed in 2 years since I moved away came back to the neighborhood to try this out dirt on the floor took 15 minutes to get our order lots of young people with no Direction very
This McDonald's store is the slowest I've ever experienced. Additionally, you'll never receive your coffee customized as ordered, and ordering a chocolate drink results in a messy cup.
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Large Fries, Double Quater Pound Cheeseburger, Big Mac, Quarter Pounder with Cheese
McDs, needs to replace their soft ice cream machines/company. My favourite treat but the machines in Airdrie for a year are constantly broken. ?
Atmosphere: 4
Food: 4
Service: 5
Mary working at 12:24 on march 18/24 was very rude and disrespectful to me through drive through speaker and I felt very uncomfortable and like I was targeted,seemed like she didn’t like her
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Big Mac
Asked for no pickles and still got
Food: 2
Service: 5
Orders always wrong, McDouble is two Patties with cheese and ketchup. If you order skip at least double the eta of the delivery. Terrible.
Atmosphere: 1
Food: 1
Service: 1
The manager/ supervisor working there on Saturday, March 9th at 6:05pm is incredibly rude. Apparently McDonald's does not have change for a $50 bill.It is still understandable to not have change but to be rude about it when you work in customer service is unacceptable. With some like that in charge no wonder this location has such a low rating.
Service: 1
Consistently incorrect orders and overall lack of care everytime.
Atmosphere: 1
Food: 1
Service: 2
Ordered 1 item on kiosk. Kiosk did not print out receipt. Waited 10 minutes, then was told they had to add ingredients to machine so it would be another 10 minutes. Said I already waited 10 minutes I’m not waiting another 10 minutes , I want a refund and she walked away. Thought she was going to get a supervisor. No, she reappeared 10 minutes later with my item. I took it and left. Got home and couldn’t even drink item, the machine wasn’t given time to mix properly. Tasted horrible! Every time I enter this establishment I have had issues. Other patrons in lobby were having issues with kiosks not working, lost orders and wait times.
Atmosphere: 1
Food: 1
Service: 1
Good drive-thru efficiency. Not as busy as Yankee Valley or Edmonton Trail locations, so never a line, but some menu items take longer to prepare.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Poutine, Sausage and Egg Mcmuffin, Large Fries, Big Mac, Quarter Pounder with Cheese
What service ? Staff so confused, no processes in place that they can't even manage a simple one person order. Got tired of watching teenagers flirt and run around, many of them staff that weren't on shift. Embarrassing for Airdrie. Time for a change in management at this location. Not improving.
Food: 1
Restaurantji Recommends
Cohen came from the hell to serve here in McDonald's. Horrible service ?
Service: 1
I just had to leave today without receiving my food. The biggest problem was staff who weren’t working running around distracting those who were. Drive thru was backed up and I was in the store waiting for my food. Which they could not manage to deliver. This is the second time this has happened. Young staff flirting and running around acting like fools while customers are waiting …. Pathetic. The manager was there the whole time. Doing nothing.
Long waiting for getting small order.
Atmosphere: 3
Food: 3
Service: 2
Recommended dishes: Big Mac, Quarter Pounder with Cheese
This place has gone from good to disaster in the past year or so. Why McDonalds hasn't fired the store manager and put in someone competent, I'm not sure. This is the most consistent store for sure, consistently bad service, orders are consistently incorrect, and consistently handing out old/cold food. They'd be better off closing for a month, cleaning the pit, putting in a manager that knows how to manage and retraining the staff. The staff aren't all bad, but when they're not properly trained and no one is really running the show, what do you expect.
Atmosphere: 1
Food: 1
Service: 1
Unfortunately it hasn't changed in 2 years since I moved away came back to the neighborhood to try this out dirt on the floor took 15 minutes to get our order lots of young people with no Direction very
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Big Mac