This is the nearest place in my neighborhood, yet I always drive to Starbucks Towerlane Mall because of their steaming hot coffee, and warm hospitality! And I don't mind driving a bit far from my place just to satisfy me with a very hot coffee and warm service at the beginning of my day.The 2 young lady baristas in Starbucks Save-on-Foods were lack of trainings and smiles. When I bought (3x in different occasions) for a medium coffee with 3 creams and 2 sugars... they always served it a little warm or nearly cold. I was upset when I discovered it along the highway when I'm about to sip for the coffee. And that is the very 1st time of a bad morning experience I got. I can't go back anymore because of my time constraints. The next visit, I ordered the same using my own metal Starbucks travelling mug, then when I returned to my vehicle... I sip for a coffee before I drive and still in the parking lot. It was a little warm and not hot! This time, I went back inside to ask for the hot coffee replacement. It was a different young lady barista who entertained me. Maybe the other young barista is on break or went home. Anyway, I told her what happened that time and the last time about the little warm coffee I got, and she figured out immediately that because I asked for triple cream... that makes my coffee to become warm (not hot). Exactly what my point is... you guys knew that if triple or double cream will makes a hot coffee warm because the cream is cold, then why you guys still serve it? Why not make the cream warm or use the steamer in your coffee machine? That's what the Starbucks Towerlane Mall Baristas always did on their coffee preparations. And that's the big difference... serving the coffee hot with a warm smile and tone of voice.Anyway, going back to Starbucks Save-on-Food, I asked the young lady barista to fill up my metal mug with a hot water first because it's winter, my mug is also cold and that will makes my coffee warm too. Then I noticed that she gave me a "make face" when she turned around to the machine. I asked her if she can make the cold milk warm first before pouring it on my hot coffee... she did, but she never smile. She was pissed off I believe... that store usually not busy, because some of your patrons preferred to go to other Starbucks locations.Please train your baristas well with the Starbucks standards and include the work values reminder. I don't mind if the staffs will remain there, as long as they improve the simple coffee service, and to adhere with the proper Starbucks coffee making, preparation and service... I will go back there to regularly buy a coffee every morning, coz of easy accessibility to my place... ONLY IF YOU GUYS IMPROVE!
Atmosphere: 3
Food: 1
Service: 1
Annie Xu
The girl working here is nice but my drinks were not so nice. I ordered dragon drink and it tasted bland. The cold brew was so diluted it was just water and
Atmosphere: 3
Food: 1
Service: 5
KYM PITVOR
Nice place to sit and enjoy a beverage, chat and relax.Dietary restrictions: Lots of options to customizeParking: Depending on time of day can be busy in parking lot, is ample parking available but not necessary in store front.
Atmosphere: 5
Food: 4
Service: 5
Daniel Bonnar
Just go in for
Atmosphere: 4
Food: 4
Service: 4
Adam T
This is inside a grocery store & should not count as a Starbucks
Atmosphere: 1
Ryan Haynes
Every Sunday morning the espresso machine is “broken”….pathetic.
Maroch
The man with the pin earring and the king hair needs a raise
Atmosphere: 5
Food: 5
Service: 5
Austin Haining
Great experience and drinks as per usual, staff seem to enjoy their job which is really nice to see!
Atmosphere: 5
Food: 5
Service: 5
shawn brown
16 minute wait for 1 coffee. Under staffed
Rylan Fearn
Paige was a fantastic employee! She had a great recommendations.
This is the nearest place in my neighborhood, yet I always drive to Starbucks Towerlane Mall because of their steaming hot coffee, and warm hospitality! And I don't mind driving a bit far from my place just to satisfy me with a very hot coffee and warm service at the beginning of my day.The 2 young lady baristas in Starbucks Save-on-Foods were lack of trainings and smiles. When I bought (3x in different occasions) for a medium coffee with 3 creams and 2 sugars... they always served it a little warm or nearly cold. I was upset when I discovered it along the highway when I'm about to sip for the coffee. And that is the very 1st time of a bad morning experience I got. I can't go back anymore because of my time constraints. The next visit, I ordered the same using my own metal Starbucks travelling mug, then when I returned to my vehicle... I sip for a coffee before I drive and still in the parking lot. It was a little warm and not hot! This time, I went back inside to ask for the hot coffee replacement. It was a different young lady barista who entertained me. Maybe the other young barista is on break or went home. Anyway, I told her what happened that time and the last time about the little warm coffee I got, and she figured out immediately that because I asked for triple cream... that makes my coffee to become warm (not hot). Exactly what my point is... you guys knew that if triple or double cream will makes a hot coffee warm because the cream is cold, then why you guys still serve it? Why not make the cream warm or use the steamer in your coffee machine? That's what the Starbucks Towerlane Mall Baristas always did on their coffee preparations. And that's the big difference... serving the coffee hot with a warm smile and tone of voice.Anyway, going back to Starbucks Save-on-Food, I asked the young lady barista to fill up my metal mug with a hot water first because it's winter, my mug is also cold and that will makes my coffee warm too. Then I noticed that she gave me a "make face" when she turned around to the machine. I asked her if she can make the cold milk warm first before pouring it on my hot coffee... she did, but she never smile. She was pissed off I believe... that store usually not busy, because some of your patrons preferred to go to other Starbucks locations.Please train your baristas well with the Starbucks standards and include the work values reminder. I don't mind if the staffs will remain there, as long as they improve the simple coffee service, and to adhere with the proper Starbucks coffee making, preparation and service... I will go back there to regularly buy a coffee every morning, coz of easy accessibility to my place... ONLY IF YOU GUYS IMPROVE!
Atmosphere: 3
Food: 1
Service: 1
The girl working here is nice but my drinks were not so nice. I ordered dragon drink and it tasted bland. The cold brew was so diluted it was just water and
Atmosphere: 3
Food: 1
Service: 5
Nice place to sit and enjoy a beverage, chat and relax.Dietary restrictions: Lots of options to customizeParking: Depending on time of day can be busy in parking lot, is ample parking available but not necessary in store front.
Atmosphere: 5
Food: 4
Service: 5
Just go in for
Atmosphere: 4
Food: 4
Service: 4
This is inside a grocery store & should not count as a Starbucks
Atmosphere: 1
Every Sunday morning the espresso machine is “broken”….pathetic.
The man with the pin earring and the king hair needs a raise
Atmosphere: 5
Food: 5
Service: 5
Great experience and drinks as per usual, staff seem to enjoy their job which is really nice to see!
Atmosphere: 5
Food: 5
Service: 5
16 minute wait for 1 coffee. Under staffed
Paige was a fantastic employee! She had a great recommendations.
Restaurantji Recommends
Went early for coffee before hitting the road and got a “back in 20 minutes, please wait” sign.No thanks!!!
Went to go use my "birthday reward" and they don't honour it . Plus it's located in that rip off grocery store
Love me a Carmel macchiato
Atmosphere: 5
Food: 5
Service: 5
Service is always great
Atmosphere: 5
Food: 5
Service: 5
Great customer service
Atmosphere: 5
Food: 5
Service: 5