My husband and I went there for dinner Friday night. No one dining in, but everything we ate was hot and fresh. Will go there again
Rhonda Keen
My wife and I went to the Win Garden last evening for dinner, and we were the only couple in the restaurant. Ling was very kind and gave us the best service, the dinner for 2 was amazing, with great variety and huge portions! We will definitely return for the buffet soon, Bruce and Rhonda,
Atmosphere: 5
Food: 5
Service: 5
Rhonda Dezeeuw
My wife and I went to the Win Garden last evening for dinner, and we were the only couple in the restaurant. Ling was very kind and gave us the best service, the dinner for 2 was amazing, with great variety and huge portions! We will definitely return for the buffet soon, Bruce and Rhonda,
Atmosphere: 5
Food: 5
Service: 5
Dayna Stenabaugh
It's a shame really that I have to give this place such a low review. Our family has been fairly loyal customers to win garden since we moved into Airdrie over 4 years ago. We found the food good and it was a really good price, not to mention it was easy to get to for us.However today which was Christmas eve my experience with the lady that owns this business made me decide to never order from them again.I knew it was going to be busy as it usually is on Christmas eve so we decided to order our food at 4pm which we thought would give us enough time to eat and then go about our business in the evening. We were expecting a longer than normal wait and we were ok with that. The problem arose when my husband came home with our order. I unpacked the food and quickly noticed that we were missing 2 of the dishes we had ordered, two main dishes which for a family of five is significant. We called them back and tried to explain this to the woman on the phone who acted as if we were the crazy ones.she kept saying are you ordering? What you order? When you order? When we finally got her to understand we had just picked up our order she then kept asking us over and over again our phone number and which dishes we were missing and which dishes we had already. After about 10 min of this back and forth she repeated our two missing dishes to me and then hung up the phone. No good bye, no come and get your food it's here, not even a go f yourself, nothing, just hung up on me. So like any normal person would I called her back as I wasn't sure what was going on, I thought she put me on hold actually at first. She answered the phone again and I said, hi, I was just talking to you and you hung up on me. And before I could say anything else to her she started yelling at me. She was said you don't call again, don't call back your food is here, you come get food and stop calling, we are busy! I said to her that I wouldnt have to call back if she didn't hang up on me in the first place! and that she was being a b for no reason.When I got back down to the restaurant she was in the back hiding im assuming as it wasn't really that busy in the place so clearly that was a lie. There was some young guy at the front, I said yeah I just called about my missing food. He handed me the food and didn't say anything to me. I told him that the lady that was talking to me was so rude and that it was the worse customer service I've ever seen not to mention completely uncalled for. He just kept saying he was sorry but I mean really does that make the behaviour acceptable?Other than the food being decent I will never buy food from them again. This was the worst customer service ever, I work in retail and if I spoke to a customer the way she spoke to me I would have been fired on the spot.Yes it was Christmas eve, but I ordered at 4pm, I gave them an hour to prepare my food and didn't complain. I was willing to be reasonable about the missing food even though I had to go back out of my way and make a second trip to get the food. We paid good money for the food, $120.00. And all she had to do was say, hey sorry, we made a mistake please come back, your food is ready and for your inconvince we will do X for you. I may have been annoyed that I had to make another trip but it would have been fine in the end.Completely unbelievable behaviour, literally the worst service I've ever experienced. I'm sure if it continues they will be out of business by the end of next year.
Atmosphere: 1
Food: 4
Service: 1
Jodie P
Finally found the best Chinese in Airdrie!! Everything is phenomenal...sesame chicken is the best I have ever had!! Definitely ?
Food: 5
Service: 5
Malia
Was pretty tasteless. Won’t be returning.Beef and vegetables did not look like beef.Was a big disappointment.
Atmosphere: 4
Food: 2
Service: 4
Derek Schneider
The food is absolutely amazing but the place is dirty!!! Nothings been cleaned in years and the salt and pepper containers and soya sauce is sticky and filthy plus they put a jar of chilli oil at the table open, horrible hygiene. The servers weren’t great and they wouldn’t let us have more than one napkin!!! Great food but they have to clean up!!!
Atmosphere: 1
Food: 5
Service: 1
Kine Linnea Monlund
Waste of money. Some of the noodles was hard and not even cooked properly, and not to mention the meat. No thank you
Angelina Agogo
I always used to love Win Garden. The buffet and service are hard to beat, and the prices are incomparable ! Until today.. Lunch buffet is each person at the table paying 13.99 but no ACTUAL buffet.. they have to bring you plates of what the entire table asked for.. which is not nearly what you would get at a buffet. Can't ask for extra.. no soup, chicken, or seafood options.. and you can't take any leftovers home. We spent 77.00 today.. for 4 plates of food and 4 people to feed.. and no leftovers allowed.. even tho you can't just go pick what you want.. so you can't just go eat what you need.. or order what you want. We had to skip some stuff we individually wanted cuz we knew it would be too much food if we had to order a plate worth of each item. It still WAS too much, cuz half if us didn't want to eat what the other half ordered and vice versa.. so we asked if we could take any home and they laughed and said "oh no. It's a buffet!" And kept laughing. With tons of food left to GARBAGE cuz it was on out table.77.00 for what half of us didn't even want. I'm sorry.. but false advertisement is what kills a business. It will be a very long time before I order again if ever. I still tipped my 10% for the entirety while my friend who didn't pay for the food added an additional 5.00.. cuz of the memories of what USED to be a good restaurant.. don't bother til dinner hour. Even then.. not even sure what they offer anymore. This was terrible and wasteful.
Atmosphere: 1
Food: 3
Service: 3
J Gabriel
This is the worst Chinese food I ever had in my life! Look at the color of this “beef”, not even the texture was like beef, must be the worst quality and the worst cheff together at this restaurant to achieve this “food”. Will never order it again.
The food here was delicious and the owners are very nice people. Food was served in a timely, quick manner. Overall I had a great first time experience here with my date. :)
Atmosphere: 5
Food: 5
Service: 5
Jennifer D
This used to be our favorite Chinese food place in Airdrie. Specifically because the crispy meat dishes we ordered had plenty of actual meat in them, not just batter. We hadn't ordered from there in awhile, but ordered our usual fav tonight (sesame chicken) and vegetable chow mein. The chow mein was fine and had a decent amount of veggies. The chicken, however, hardly had any chicken in it (mostly batter). We also ordered spring rolls, which were very greasy and pale - so likely not fried hot enough or long enough.
Graham Beck
I think the best review I can give their food is simply this.... "meh". We've had much better for cheaper, we've had worse. We threw away about $40 dollars worth of the 70 we spent.
Cunningham
We tried Win Garden for the first time today and were very pleased with it. The fried noodles were tasty and chock full of meat and vegetables. The fried rice and garlic ribs were better than average, and the spring rolls were crispy and the filling not mushy. But the biggest surprise was the ginger beef and bbq sliced pork. Honestly the best I've ever had. Tender, juicy, and well seasoned. The only downside was the almond so gai, which, although very tasty, was sliced a bit too thin and so was slightly overcooked and tough. It was a pickup order, very fast and very hot! I would reccomend!
James Baker
Wor Wonton soup was delicious. Prepared quickly and friendly staff. I'm looking forward to ordering more soon.
My husband and I went there for dinner Friday night. No one dining in, but everything we ate was hot and fresh. Will go there again
My wife and I went to the Win Garden last evening for dinner, and we were the only couple in the restaurant. Ling was very kind and gave us the best service, the dinner for 2 was amazing, with great variety and huge portions! We will definitely return for the buffet soon, Bruce and Rhonda,
Atmosphere: 5
Food: 5
Service: 5
My wife and I went to the Win Garden last evening for dinner, and we were the only couple in the restaurant. Ling was very kind and gave us the best service, the dinner for 2 was amazing, with great variety and huge portions! We will definitely return for the buffet soon, Bruce and Rhonda,
Atmosphere: 5
Food: 5
Service: 5
It's a shame really that I have to give this place such a low review. Our family has been fairly loyal customers to win garden since we moved into Airdrie over 4 years ago. We found the food good and it was a really good price, not to mention it was easy to get to for us.However today which was Christmas eve my experience with the lady that owns this business made me decide to never order from them again.I knew it was going to be busy as it usually is on Christmas eve so we decided to order our food at 4pm which we thought would give us enough time to eat and then go about our business in the evening. We were expecting a longer than normal wait and we were ok with that. The problem arose when my husband came home with our order. I unpacked the food and quickly noticed that we were missing 2 of the dishes we had ordered, two main dishes which for a family of five is significant. We called them back and tried to explain this to the woman on the phone who acted as if we were the crazy ones.she kept saying are you ordering? What you order? When you order? When we finally got her to understand we had just picked up our order she then kept asking us over and over again our phone number and which dishes we were missing and which dishes we had already. After about 10 min of this back and forth she repeated our two missing dishes to me and then hung up the phone. No good bye, no come and get your food it's here, not even a go f yourself, nothing, just hung up on me. So like any normal person would I called her back as I wasn't sure what was going on, I thought she put me on hold actually at first. She answered the phone again and I said, hi, I was just talking to you and you hung up on me. And before I could say anything else to her she started yelling at me. She was said you don't call again, don't call back your food is here, you come get food and stop calling, we are busy! I said to her that I wouldnt have to call back if she didn't hang up on me in the first place! and that she was being a b for no reason.When I got back down to the restaurant she was in the back hiding im assuming as it wasn't really that busy in the place so clearly that was a lie. There was some young guy at the front, I said yeah I just called about my missing food. He handed me the food and didn't say anything to me. I told him that the lady that was talking to me was so rude and that it was the worse customer service I've ever seen not to mention completely uncalled for. He just kept saying he was sorry but I mean really does that make the behaviour acceptable?Other than the food being decent I will never buy food from them again. This was the worst customer service ever, I work in retail and if I spoke to a customer the way she spoke to me I would have been fired on the spot.Yes it was Christmas eve, but I ordered at 4pm, I gave them an hour to prepare my food and didn't complain. I was willing to be reasonable about the missing food even though I had to go back out of my way and make a second trip to get the food. We paid good money for the food, $120.00. And all she had to do was say, hey sorry, we made a mistake please come back, your food is ready and for your inconvince we will do X for you. I may have been annoyed that I had to make another trip but it would have been fine in the end.Completely unbelievable behaviour, literally the worst service I've ever experienced. I'm sure if it continues they will be out of business by the end of next year.
Atmosphere: 1
Food: 4
Service: 1
Finally found the best Chinese in Airdrie!! Everything is phenomenal...sesame chicken is the best I have ever had!! Definitely ?
Food: 5
Service: 5
Was pretty tasteless. Won’t be returning.Beef and vegetables did not look like beef.Was a big disappointment.
Atmosphere: 4
Food: 2
Service: 4
The food is absolutely amazing but the place is dirty!!! Nothings been cleaned in years and the salt and pepper containers and soya sauce is sticky and filthy plus they put a jar of chilli oil at the table open, horrible hygiene. The servers weren’t great and they wouldn’t let us have more than one napkin!!! Great food but they have to clean up!!!
Atmosphere: 1
Food: 5
Service: 1
Waste of money. Some of the noodles was hard and not even cooked properly, and not to mention the meat. No thank you
I always used to love Win Garden. The buffet and service are hard to beat, and the prices are incomparable ! Until today.. Lunch buffet is each person at the table paying 13.99 but no ACTUAL buffet.. they have to bring you plates of what the entire table asked for.. which is not nearly what you would get at a buffet. Can't ask for extra.. no soup, chicken, or seafood options.. and you can't take any leftovers home. We spent 77.00 today.. for 4 plates of food and 4 people to feed.. and no leftovers allowed.. even tho you can't just go pick what you want.. so you can't just go eat what you need.. or order what you want. We had to skip some stuff we individually wanted cuz we knew it would be too much food if we had to order a plate worth of each item. It still WAS too much, cuz half if us didn't want to eat what the other half ordered and vice versa.. so we asked if we could take any home and they laughed and said "oh no. It's a buffet!" And kept laughing. With tons of food left to GARBAGE cuz it was on out table.77.00 for what half of us didn't even want. I'm sorry.. but false advertisement is what kills a business. It will be a very long time before I order again if ever. I still tipped my 10% for the entirety while my friend who didn't pay for the food added an additional 5.00.. cuz of the memories of what USED to be a good restaurant.. don't bother til dinner hour. Even then.. not even sure what they offer anymore. This was terrible and wasteful.
Atmosphere: 1
Food: 3
Service: 3
This is the worst Chinese food I ever had in my life! Look at the color of this “beef”, not even the texture was like beef, must be the worst quality and the worst cheff together at this restaurant to achieve this “food”. Will never order it again.
Restaurantji Recommends
The food here was delicious and the owners are very nice people. Food was served in a timely, quick manner. Overall I had a great first time experience here with my date. :)
Atmosphere: 5
Food: 5
Service: 5
This used to be our favorite Chinese food place in Airdrie. Specifically because the crispy meat dishes we ordered had plenty of actual meat in them, not just batter. We hadn't ordered from there in awhile, but ordered our usual fav tonight (sesame chicken) and vegetable chow mein. The chow mein was fine and had a decent amount of veggies. The chicken, however, hardly had any chicken in it (mostly batter). We also ordered spring rolls, which were very greasy and pale - so likely not fried hot enough or long enough.
I think the best review I can give their food is simply this.... "meh". We've had much better for cheaper, we've had worse. We threw away about $40 dollars worth of the 70 we spent.
We tried Win Garden for the first time today and were very pleased with it. The fried noodles were tasty and chock full of meat and vegetables. The fried rice and garlic ribs were better than average, and the spring rolls were crispy and the filling not mushy. But the biggest surprise was the ginger beef and bbq sliced pork. Honestly the best I've ever had. Tender, juicy, and well seasoned. The only downside was the almond so gai, which, although very tasty, was sliced a bit too thin and so was slightly overcooked and tough. It was a pickup order, very fast and very hot! I would reccomend!
Wor Wonton soup was delicious. Prepared quickly and friendly staff. I'm looking forward to ordering more soon.