From the moment you walk into this location you can feel the welcoming energy from the staff they are always quick to greet you and check how you are throughout your meal. This is more than just a quick stop for food, always fresh and make once ordered! I highly recommend anyone to check out this location will be back again for sure.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Onion Rings, Chicken Tender
Jeremy Dale
Best service at a fast food restaurant that rivals or surpasses dine in establishments.I can't believe how great the service is at the Country Hills Fatburger. This was my first time here ever at a Fatburger and I'm still blown away by how attentive, prompt and the positive energy I felt from the service staff there.I went for the lunch special (original Fatburger, small fry and drink for $12.27 including GST) as I thought it would be a good introduction to Fatburger. The meal itself was good. The fries were acceptable although not noteworthy but the burger was fresh and delicious. The drink was very small almost like a kid's size; however, they totally make up for it as I'll describe in a bit. The toppings and beef are great, the bun could be better but still a solid burger. What was a nice touch was the foil wrapped around the burger carefully. As I was eating it and sliding the foil down, I noticed the foil helped keep the burger nice and hot. For the price in today's standards, it is worth the cost especially since the service was impressive. I would say Fatburger for food satisfaction rivals Five Guys or comes quite close to them but beats them for overall service.What wowed me about the service was the service attendant who helped order in my food. Once the food was ready he grabbed the tray, pumped my own ketchup and then served me my food. I haven't seen that kind of service since Whataburger in Texas many years ago. Not only that, he checked on me twice during my meal in which the first instance was to see if the food was good and the second was to see if I wanted a refill on my pop. So, since I complained about the drink size with the combo earlier it totally makes up for the free refill offer. Additionally, he was serving an elderly lady who had a cane that was after me. He offered several times for her to sit and be comfortable while she waits for her food to go but she was fine. Once her food was ready he went with her to open and hold the front entrance door for her to go outside and assisted her to her vehicle. Above and beyond!As well, all the staff there (3 of them) were very conscience about cleanliness. Every time one of the staff left the counter/kitchen area they would return and wash their hands right after. The kitchen space is open and you can see everything and the sink is right up front by the cash registers. This is a really good habit and sight to see knowing this establishment cares about appearances but more importantly food safety and quality. Lastly, the cook that made my burger instantly took my tray when I was going to put my garbage away and said he would do it for me. I thanked him and the other service attendants and walked out. Amazing!I'm extremely impressed and I highly recommend anyone to head to this Fatburger for a bite to eat especially at lunch to get a deal. Skip your McDonald's or Wendy's or Tim's order and get a great experience at the Country Hills location. You'll get a better meal for the same cost (maybe even cheaper!) so why not try them? Excellent work everyone and I'll be returning back!
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Cheeseburger
Asia Erickson
I had brought my family to eat here this past weekend and the food tasted great, but our 2 daughters complained of stomachaches 15-20 minutes after eating their food. Later that night my youngest projectile vomited all over the bathroom. And my brother in law also started to get nauseous which resulted in him also throwing up everywhere. He continued to dry heave that whole night and couldn’t make it to work. Not sure what exactly what made them feel sick but both my girls ordered the chicken tenders and fries. Meanwhile he had gotten a beef burger. Service was absolutely amazing, no complaints about that.
Atmosphere: 4
Food: 1
Service: 5
Andrew Carss
The staff are so friendly and provide exceptional service! The ultimate burger is so good! Same with the strawberry milkshake.
Atmosphere: 5
Food: 5
Service: 5
Marc Matthew Plasabas
Food,staff and place are definitely recommended. We dined with our 6 year old kid and we were treated really well, they gave him a toy even and also proactively gave him a notepad to doodle with while playing.. highly recommended!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Tender, Cheeseburger
Meredith Kinney
So the service was too notch!The burger was amazing and so really fresh!Only problem was the onion rings…. Not the best.I will be back again for that burger. ?
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Cheeseburger
Allen H
Amazing food!! Didn't expect it to be that good nor the personal table service! Would def recommend. The burger just melts in your mouth.
Atmosphere: 5
Food: 5
Service: 5
Darren Hromada
Very good food. Thank you
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wing & Tender
Virgil Maramara
Ordered their half pounder and hardly ate dinner.....I was sooo stuffed. Must go to for great burgers and shakes.
Atmosphere: 4
Food: 4
Service: 4
Michael Louie
Great service! Definitely gave the mom and pop feel. Would return. Only negative is the double burger in the picture that was on special was smashed together and way smaller than expected.Kid-friendliness: Treasure chest for kids after and gives a writing pad for kids to play with while waiting.
This is the friendliest Fatburger I have ever been to!! Love it❤️
Atmosphere: 5
Food: 5
Service: 5
George F
We come once a month or so with our kids. Every time the kids are treated extra special from the staff. Food is always great as well!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Onion Rings
Sedique Majid
Winter warmer cheese burger was greasy inside and the buns were oily and patties had lots of salty seasoning maybe a bit too much.Maybe I’ll try a signature burger but the promo meal for $17 was disappointing and pricy for my first fat burger try.
Atmosphere: 5
Food: 3
Service: 5
Brandon Adamchuk
Amazing burgers, seasoned and shaped in house!, when I walked in they greeted me, very patient with my order. And it is SO clean in here it’s crazy!!! 10/10!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Poutine, Onion Rings, Sandwich, BBQ BC Chicken, Medium Fries, Cheeseburger
chancey S
First time ever going to a fat burger, and I was pleasantly surprised . The burgers were very good . I didn't like the fries or yam fries very much .the deep fried pickles are disgusting, in my opinion . It's a bit pricey once you make it a meal . But for just a burger, it's not bad . The staff was great and always asked if we needed anything and took your plates away .
From the moment you walk into this location you can feel the welcoming energy from the staff they are always quick to greet you and check how you are throughout your meal. This is more than just a quick stop for food, always fresh and make once ordered! I highly recommend anyone to check out this location will be back again for sure.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Onion Rings, Chicken Tender
Best service at a fast food restaurant that rivals or surpasses dine in establishments.I can't believe how great the service is at the Country Hills Fatburger. This was my first time here ever at a Fatburger and I'm still blown away by how attentive, prompt and the positive energy I felt from the service staff there.I went for the lunch special (original Fatburger, small fry and drink for $12.27 including GST) as I thought it would be a good introduction to Fatburger. The meal itself was good. The fries were acceptable although not noteworthy but the burger was fresh and delicious. The drink was very small almost like a kid's size; however, they totally make up for it as I'll describe in a bit. The toppings and beef are great, the bun could be better but still a solid burger. What was a nice touch was the foil wrapped around the burger carefully. As I was eating it and sliding the foil down, I noticed the foil helped keep the burger nice and hot. For the price in today's standards, it is worth the cost especially since the service was impressive. I would say Fatburger for food satisfaction rivals Five Guys or comes quite close to them but beats them for overall service.What wowed me about the service was the service attendant who helped order in my food. Once the food was ready he grabbed the tray, pumped my own ketchup and then served me my food. I haven't seen that kind of service since Whataburger in Texas many years ago. Not only that, he checked on me twice during my meal in which the first instance was to see if the food was good and the second was to see if I wanted a refill on my pop. So, since I complained about the drink size with the combo earlier it totally makes up for the free refill offer. Additionally, he was serving an elderly lady who had a cane that was after me. He offered several times for her to sit and be comfortable while she waits for her food to go but she was fine. Once her food was ready he went with her to open and hold the front entrance door for her to go outside and assisted her to her vehicle. Above and beyond!As well, all the staff there (3 of them) were very conscience about cleanliness. Every time one of the staff left the counter/kitchen area they would return and wash their hands right after. The kitchen space is open and you can see everything and the sink is right up front by the cash registers. This is a really good habit and sight to see knowing this establishment cares about appearances but more importantly food safety and quality. Lastly, the cook that made my burger instantly took my tray when I was going to put my garbage away and said he would do it for me. I thanked him and the other service attendants and walked out. Amazing!I'm extremely impressed and I highly recommend anyone to head to this Fatburger for a bite to eat especially at lunch to get a deal. Skip your McDonald's or Wendy's or Tim's order and get a great experience at the Country Hills location. You'll get a better meal for the same cost (maybe even cheaper!) so why not try them? Excellent work everyone and I'll be returning back!
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Cheeseburger
I had brought my family to eat here this past weekend and the food tasted great, but our 2 daughters complained of stomachaches 15-20 minutes after eating their food. Later that night my youngest projectile vomited all over the bathroom. And my brother in law also started to get nauseous which resulted in him also throwing up everywhere. He continued to dry heave that whole night and couldn’t make it to work. Not sure what exactly what made them feel sick but both my girls ordered the chicken tenders and fries. Meanwhile he had gotten a beef burger. Service was absolutely amazing, no complaints about that.
Atmosphere: 4
Food: 1
Service: 5
The staff are so friendly and provide exceptional service! The ultimate burger is so good! Same with the strawberry milkshake.
Atmosphere: 5
Food: 5
Service: 5
Food,staff and place are definitely recommended. We dined with our 6 year old kid and we were treated really well, they gave him a toy even and also proactively gave him a notepad to doodle with while playing.. highly recommended!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Tender, Cheeseburger
So the service was too notch!The burger was amazing and so really fresh!Only problem was the onion rings…. Not the best.I will be back again for that burger. ?
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Cheeseburger
Amazing food!! Didn't expect it to be that good nor the personal table service! Would def recommend. The burger just melts in your mouth.
Atmosphere: 5
Food: 5
Service: 5
Very good food. Thank you
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wing & Tender
Ordered their half pounder and hardly ate dinner.....I was sooo stuffed. Must go to for great burgers and shakes.
Atmosphere: 4
Food: 4
Service: 4
Great service! Definitely gave the mom and pop feel. Would return. Only negative is the double burger in the picture that was on special was smashed together and way smaller than expected.Kid-friendliness: Treasure chest for kids after and gives a writing pad for kids to play with while waiting.
Atmosphere: 4
Food: 4
Service: 5
Restaurantji Recommends
This is the friendliest Fatburger I have ever been to!! Love it❤️
Atmosphere: 5
Food: 5
Service: 5
We come once a month or so with our kids. Every time the kids are treated extra special from the staff. Food is always great as well!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Onion Rings
Winter warmer cheese burger was greasy inside and the buns were oily and patties had lots of salty seasoning maybe a bit too much.Maybe I’ll try a signature burger but the promo meal for $17 was disappointing and pricy for my first fat burger try.
Atmosphere: 5
Food: 3
Service: 5
Amazing burgers, seasoned and shaped in house!, when I walked in they greeted me, very patient with my order. And it is SO clean in here it’s crazy!!! 10/10!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Poutine, Onion Rings, Sandwich, BBQ BC Chicken, Medium Fries, Cheeseburger
First time ever going to a fat burger, and I was pleasantly surprised . The burgers were very good . I didn't like the fries or yam fries very much .the deep fried pickles are disgusting, in my opinion . It's a bit pricey once you make it a meal . But for just a burger, it's not bad . The staff was great and always asked if we needed anything and took your plates away .
Atmosphere: 5
Food: 5
Service: 5