Disgusting meal, will never return to this dingy, empty restaurant. Being the parking lot full of trucks and truckers with an empty restaurant says it all. They would have a gold mine if they improved lighting, service but mostly food. Other reviews all you do is defend yourself and the food instead of listening to the information and improve. Food for thought.
Atmosphere: 1
Food: 1
Service: 1
First Last
The chinese food was cold and the sauces were congealed. The ginger beef was thin overcooked meat. Was told they never had a complaint before so they would not remove it from my bill although I only had three bites. There was also a hair, but they say the cooks don't have grey hair so it's not theirs. NEVER will I eat here again.You can say what you want. The food was terrible. Who serves congealed sauces. The food was cold and to be told you have to pay regardless because no one complained before (check the reviews). I should not have e been charged at all. Poor custimer service skills to blame the customer for poor quality isn't right. You say your sorry, but that isn't believable at all. Save your money and go across the street to Dennys.
Atmosphere: 3
Food: 1
Service: 4
Joe Brooks
I always look at reviews before eating somewhere and these reviews aren’t good and even going to check out the restaurant at 12:00pm you think there would be someone there eat empty, restaurant wasn’t inviting at all so out I walked and clearly some of the reviews aren’t wrong!!!!
Susan MacAulay
Worst service ever food was grossww had hot hamburger loaded with onions allergy no mention of onions toast never came with oatmealSpring roll never cameSweet sour sauce looked like bbq sauceWaitress was not useful very flightyAnd unattetentiveWont be back
Food: 1
Service: 1
Lori Hessler
When most truck stops offer chain restaurants or fast food options for meals, we enjoy dining at J's Work and Grill. On this trip we ate lunch twice. Our first meal we went with the double burger with cheese, ham, mushrooms and a thousand island dressing. Excellent burger. For the price, I think it was a good value. Just sad that the Vietnamese food options aren't available on the weekend. But that just means that we'll have to be back during the week. Keep up the great work.
Atmosphere: 4
Food: 5
Service: 4
Ian Gamble
As a truck driver the road king is my home j's wok and grill has Always been kind and efficient when I eat
Atmosphere: 4
Food: 4
Service: 4
Michael Black
Since the owners have a hard time understanding their customer complaints while constantly requesting clarification and following up with condescending remarks as well as insults, I will be perfectly clear with my review.This restaurant is Gordon Ramsay Kitchen Nightmare level bad!This is the worst review I have ever left in over 6 years.Parking was confusing and the entrance to the restaurant was not clearly marked with too many signs and no clarity for the actual restaurant.Our server, the Co-owner (Ken?) said that the portions were 'trucker-sized' and that was utterly false.The Shrimp Chop Suey was actually Shrimp and Broccoli which arrived with - let me be absolutely clear - rotten broccoli!It was not wilted, yellow or some other excuse - it was ROTTEN!One could actually smell how bad it was on the plate.The shrimp was cooked properly, which is poor consolation on the way to Emerg with potential food poisoning or even death.The meal was replaced at no charge for the Classic Breakfast which was prepared well except, for the plate-sized pancake.All that could be tasted was a mouthful of oil.The flapjack crumpled and separated like a pita bread.It broke apart in the middle as it was improperly cooked (and being in the food service industry for over a 2 decades), it appeared to be prepared on a grill that was not up to temp.My so-called Special Fried Rice was barely lukewarm and Ken agreed after I asked him to feel the plate and have a taste.He returned with a story about putting in back on the wok, however, the same spoonful I had taken my first bite before sending it back was in the exact same spot along with the pepper I had used.Being lied to is insulting as this dish was merely put into the microwave and unprofessionally reheated.The rice tasted like it was made with instant rice totally broken and crumbly.The chicken, beef and pork were all dried out and I would suggest it was sitting in a giant pot or chafing dish waiting to be scooped out for the next customer as nothing was fresh at all.Hardly the quality of a dish charging $18.85!Ken asked if everything was okay and I accepted the rice as they were closing soon and I was too hungry to go elsewhere or argue anymore.No amount of soy sauce revive this ultrabland dish resulting in 3 out of 3 food dish failures.We had to move to another booth to actually see as a light above our table was burned out.The atmosphere was dark and dingy rather than the bright and exciting atmosphere I had come to expect from 5-10 years ago when we lived in Dover and would come at least once a week as a family. We would constantly be inviting friends and extended family to dine here. Now I won't even bother stopping as rotten, uncooked, ill-prepared food is the norm.Though Ken was cheerful, he was embarrassingly slow to look after us with only 2 other tables arriving after us.I used to defend the restaurant when people called it 'The Road Kill', unfortunately, J's Wok N Grill is an embodiment of this name. This is extremely disappointing and I would not be surprised at all if the health inspector visited them shortly.To clarify, slow service, dingly dark atmosphere, ill-prepared food - both uncooked and rotten - overpriced food and inadequate portions are all the reasons that I will not be returning to J's Wok N Grill inside the Road King Truck Stop nor recommending it to anyone. I made it clear upon paying the bill that I would not be leaving a tip.The best thing that could happen to the Wok N Grill would be to be shut down by the health department, all the kitchen staff fired and retrained. Once they pass the provincial safety standards certifications, hire professional qualified staff and servers, then maybe they could reopen with the help of a restaurant designer.I would highly recommend not going to J's Wok N Grill inside the Road King Truck Stop at all costs.Good luck, you are going to need it!Parking: Confusing parking with too many signs and restrictions. Not clearly marked and neither is the entrance for the restaurant.Wheelchair accessib
Atmosphere: 1
Food: 1
Service: 2
Pam Cowan
First ordered the shrimp chop suey and the broccoli was yellow and mushy. They offered me a second order so I ordered the pancakes eggs bacon and hamThe got eggs done how I like with out asking ham and bacon were ok yet the pancakes tasted like oil came apart. I appreciate they didn’t charge me for my meals being I ate at home in the end. Save yourself the trouble
Atmosphere: 3
Food: 1
Service: 3
Stephen Howell
Nothing really special about the atmosphere... the food was kind of greasy. But the biggest thing is the value you get for your money. $2.95 for a dry flimsy piece of garlic toast is ridiculous. I understand an establishment needing to make a profit. But $2.95 for a piece of bread with premade garlic butter ... i would even understand $2.95 if the garlic spread was home made, but it's from a container. And the bread, very dry and very thin. For $2.95, it should be three slices. To add insult to injury, I had to rush to the washroom straight after eating.I will not be returning or recommending to anyone
Food: 1
Service: 2
Mike Bruce
Amazing coffee can be that horrible at a truck stop.
The service was ok, I'm not sure i got what I ordered the first time ?? Ordered satay beef soup (which I believe general has peanut and coconut milk) but received Phò? that was Very good. Also had the spring rolls which were delicious but more like limpia. So I went back the next day and had the burger ? with an egg and ham on it..also very good. I ended up doing a 36 hour reset.....so..... back again.Like others have mentioned some items are not available after a certain time, this is not indicated anywhere on the menu! I ordered the Cantonese Chow Mien, it was also quite delicious ( but not really hot ).Over all great food good portions and a fair price. One of my waitresses was ok but definitely not great that and the soup question places 4⭐.I will definitely eat here again.
Atmosphere: 4
Food: 4
Service: 4
Arlene Lumsden
Love the owner and her staff.Always excellent food.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spring Roll
Roscoe Michel
Make sure you order precisely what you want, I ordered bacon ? eggs ? and coffee ☕️ thats what I got, no hashbrowns or toast like in BC, then got ripped off a toonie at the register lmao
Jess Burritt
Went here for dinner and the husband and I instantly regretted that decision. We both felt extremely sick after eating here. Everything was extraordinarily greasy and the fries were not edible. The menu said my food came with an order of gravy but when we went to pay there was an extra charge for it. (In the description of the chicken I ordered, it indeed stated it came with gravy) Language barrier with waitress when asking for things. Very disappointing and will not be returning. If you don't want expensive serious gut repercussions then don't eat here.In response to the owners, I was in no way being derogatory. Truth must hurt their feelings. By the look of their response to other customers they are very disrespectful. DO NOT EAT HERE!! YOU WILL GET SICK!! Husband and I spent the entire night making trips to the bathroom. Maybe instead of attacking reviewers, they should get some quality control on their food.
Ian
Yuck. The Chinese food was awful chicken balls so full of oil weird texture ginger beef mostly stale breading and the worst of all fried rice i’ve had better that was sitting in my fridge for seven days. every component literally worst I’ve ever had. I’ve had Chinese food from hundreds of places usually I go for the cheapest $10-$15 but this place was $20 and portion was so small and I couldn’t even finish half of it yuk yuk yuk. I literally wouldn’t be surprised if this was days old leftover buffet food found in dumpsters.In response to the owners response lol anybody feel free to look at all my reviews there’s more positive then negative
Disgusting meal, will never return to this dingy, empty restaurant. Being the parking lot full of trucks and truckers with an empty restaurant says it all. They would have a gold mine if they improved lighting, service but mostly food. Other reviews all you do is defend yourself and the food instead of listening to the information and improve. Food for thought.
Atmosphere: 1
Food: 1
Service: 1
The chinese food was cold and the sauces were congealed. The ginger beef was thin overcooked meat. Was told they never had a complaint before so they would not remove it from my bill although I only had three bites. There was also a hair, but they say the cooks don't have grey hair so it's not theirs. NEVER will I eat here again.You can say what you want. The food was terrible. Who serves congealed sauces. The food was cold and to be told you have to pay regardless because no one complained before (check the reviews). I should not have e been charged at all. Poor custimer service skills to blame the customer for poor quality isn't right. You say your sorry, but that isn't believable at all. Save your money and go across the street to Dennys.
Atmosphere: 3
Food: 1
Service: 4
I always look at reviews before eating somewhere and these reviews aren’t good and even going to check out the restaurant at 12:00pm you think there would be someone there eat empty, restaurant wasn’t inviting at all so out I walked and clearly some of the reviews aren’t wrong!!!!
Worst service ever food was grossww had hot hamburger loaded with onions allergy no mention of onions toast never came with oatmealSpring roll never cameSweet sour sauce looked like bbq sauceWaitress was not useful very flightyAnd unattetentiveWont be back
Food: 1
Service: 1
When most truck stops offer chain restaurants or fast food options for meals, we enjoy dining at J's Work and Grill. On this trip we ate lunch twice. Our first meal we went with the double burger with cheese, ham, mushrooms and a thousand island dressing. Excellent burger. For the price, I think it was a good value. Just sad that the Vietnamese food options aren't available on the weekend. But that just means that we'll have to be back during the week. Keep up the great work.
Atmosphere: 4
Food: 5
Service: 4
As a truck driver the road king is my home j's wok and grill has Always been kind and efficient when I eat
Atmosphere: 4
Food: 4
Service: 4
Since the owners have a hard time understanding their customer complaints while constantly requesting clarification and following up with condescending remarks as well as insults, I will be perfectly clear with my review.This restaurant is Gordon Ramsay Kitchen Nightmare level bad!This is the worst review I have ever left in over 6 years.Parking was confusing and the entrance to the restaurant was not clearly marked with too many signs and no clarity for the actual restaurant.Our server, the Co-owner (Ken?) said that the portions were 'trucker-sized' and that was utterly false.The Shrimp Chop Suey was actually Shrimp and Broccoli which arrived with - let me be absolutely clear - rotten broccoli!It was not wilted, yellow or some other excuse - it was ROTTEN!One could actually smell how bad it was on the plate.The shrimp was cooked properly, which is poor consolation on the way to Emerg with potential food poisoning or even death.The meal was replaced at no charge for the Classic Breakfast which was prepared well except, for the plate-sized pancake.All that could be tasted was a mouthful of oil.The flapjack crumpled and separated like a pita bread.It broke apart in the middle as it was improperly cooked (and being in the food service industry for over a 2 decades), it appeared to be prepared on a grill that was not up to temp.My so-called Special Fried Rice was barely lukewarm and Ken agreed after I asked him to feel the plate and have a taste.He returned with a story about putting in back on the wok, however, the same spoonful I had taken my first bite before sending it back was in the exact same spot along with the pepper I had used.Being lied to is insulting as this dish was merely put into the microwave and unprofessionally reheated.The rice tasted like it was made with instant rice totally broken and crumbly.The chicken, beef and pork were all dried out and I would suggest it was sitting in a giant pot or chafing dish waiting to be scooped out for the next customer as nothing was fresh at all.Hardly the quality of a dish charging $18.85!Ken asked if everything was okay and I accepted the rice as they were closing soon and I was too hungry to go elsewhere or argue anymore.No amount of soy sauce revive this ultrabland dish resulting in 3 out of 3 food dish failures.We had to move to another booth to actually see as a light above our table was burned out.The atmosphere was dark and dingy rather than the bright and exciting atmosphere I had come to expect from 5-10 years ago when we lived in Dover and would come at least once a week as a family. We would constantly be inviting friends and extended family to dine here. Now I won't even bother stopping as rotten, uncooked, ill-prepared food is the norm.Though Ken was cheerful, he was embarrassingly slow to look after us with only 2 other tables arriving after us.I used to defend the restaurant when people called it 'The Road Kill', unfortunately, J's Wok N Grill is an embodiment of this name. This is extremely disappointing and I would not be surprised at all if the health inspector visited them shortly.To clarify, slow service, dingly dark atmosphere, ill-prepared food - both uncooked and rotten - overpriced food and inadequate portions are all the reasons that I will not be returning to J's Wok N Grill inside the Road King Truck Stop nor recommending it to anyone. I made it clear upon paying the bill that I would not be leaving a tip.The best thing that could happen to the Wok N Grill would be to be shut down by the health department, all the kitchen staff fired and retrained. Once they pass the provincial safety standards certifications, hire professional qualified staff and servers, then maybe they could reopen with the help of a restaurant designer.I would highly recommend not going to J's Wok N Grill inside the Road King Truck Stop at all costs.Good luck, you are going to need it!Parking: Confusing parking with too many signs and restrictions. Not clearly marked and neither is the entrance for the restaurant.Wheelchair accessib
Atmosphere: 1
Food: 1
Service: 2
First ordered the shrimp chop suey and the broccoli was yellow and mushy. They offered me a second order so I ordered the pancakes eggs bacon and hamThe got eggs done how I like with out asking ham and bacon were ok yet the pancakes tasted like oil came apart. I appreciate they didn’t charge me for my meals being I ate at home in the end. Save yourself the trouble
Atmosphere: 3
Food: 1
Service: 3
Nothing really special about the atmosphere... the food was kind of greasy. But the biggest thing is the value you get for your money. $2.95 for a dry flimsy piece of garlic toast is ridiculous. I understand an establishment needing to make a profit. But $2.95 for a piece of bread with premade garlic butter ... i would even understand $2.95 if the garlic spread was home made, but it's from a container. And the bread, very dry and very thin. For $2.95, it should be three slices. To add insult to injury, I had to rush to the washroom straight after eating.I will not be returning or recommending to anyone
Food: 1
Service: 2
Amazing coffee can be that horrible at a truck stop.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
The service was ok, I'm not sure i got what I ordered the first time ?? Ordered satay beef soup (which I believe general has peanut and coconut milk) but received Phò? that was Very good. Also had the spring rolls which were delicious but more like limpia. So I went back the next day and had the burger ? with an egg and ham on it..also very good. I ended up doing a 36 hour reset.....so..... back again.Like others have mentioned some items are not available after a certain time, this is not indicated anywhere on the menu! I ordered the Cantonese Chow Mien, it was also quite delicious ( but not really hot ).Over all great food good portions and a fair price. One of my waitresses was ok but definitely not great that and the soup question places 4⭐.I will definitely eat here again.
Atmosphere: 4
Food: 4
Service: 4
Love the owner and her staff.Always excellent food.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spring Roll
Make sure you order precisely what you want, I ordered bacon ? eggs ? and coffee ☕️ thats what I got, no hashbrowns or toast like in BC, then got ripped off a toonie at the register lmao
Went here for dinner and the husband and I instantly regretted that decision. We both felt extremely sick after eating here. Everything was extraordinarily greasy and the fries were not edible. The menu said my food came with an order of gravy but when we went to pay there was an extra charge for it. (In the description of the chicken I ordered, it indeed stated it came with gravy) Language barrier with waitress when asking for things. Very disappointing and will not be returning. If you don't want expensive serious gut repercussions then don't eat here.In response to the owners, I was in no way being derogatory. Truth must hurt their feelings. By the look of their response to other customers they are very disrespectful. DO NOT EAT HERE!! YOU WILL GET SICK!! Husband and I spent the entire night making trips to the bathroom. Maybe instead of attacking reviewers, they should get some quality control on their food.
Yuck. The Chinese food was awful chicken balls so full of oil weird texture ginger beef mostly stale breading and the worst of all fried rice i’ve had better that was sitting in my fridge for seven days. every component literally worst I’ve ever had. I’ve had Chinese food from hundreds of places usually I go for the cheapest $10-$15 but this place was $20 and portion was so small and I couldn’t even finish half of it yuk yuk yuk. I literally wouldn’t be surprised if this was days old leftover buffet food found in dumpsters.In response to the owners response lol anybody feel free to look at all my reviews there’s more positive then negative