After waiting 20 minutes for their table service, the Double Big Mac was cold(not even warm) and falling apart with the sauce on the side of the sandwich instead of between layers, the poutine was not even slightly melted with soggy fries once again, not even warm. And my milk shake was completely liquid. I got a cone for desert, and once again it took 20 minutes to receive a single ice cream cone.
Atmosphere: 1
Food: 2
Service: 1
Matile Emmanuel
They service is very bad staff they don’t care customer and specially when you go to the counter you will definitely get madAgain staff is problem there!!
Josslyn Garcia
The janitor at this McDonald’s hits kids and they still don’t do anything about it!! Don’t recommend the food is also really cold and stale and I found ants in my burger once
Atmosphere: 1
Food: 1
Service: 1
Ashish Panjwani
There was no ketch up and not a single small cup for ketchup. The staff were extremely unprofessional and unfriendly. I informed staff that there is no ketchup and no small cups. The staff listened but never acted on it. I waited for more than 30 minutes but still neither ketchup nor small cups for ketchup were put in their place for customers. I asked staff to refill the ketchup and put the small cups for ketchup in their place twice but it never happened. Most ridiculous experience ever. Never coming back here again no matter what. They deserve negative 5 stars. I am attaching two photos (Right side and left side of the counter where things like straws, lids, tissues, ketchup etc are kept. In the first photo (Left side of counter), even the container of ketchup is missing from the counter along with the small cups. In the second photo (Right side of counter), the container of ketchup can be seen but it was empty. I had ordered one more burger after and a thick shake after my previous order. Guess what, even after 60 minutes of me asking them to refill ketchup, still my issue wasn't resolved and ketchup and cups were not refilled. I totally understand that these things need to be refilled from time to time but not refilling them even after when a customer is asking you to, that's utterly unprofessional and disgusting behavior. The staff were laughing, having fun, cracking jokes and comments but were not working on refilling stuff. Also the dryer in men's washroom was not working. I wasted my time and energy coming to this McDonald's. I have been visiting this particular McDonald's frequently as it's close to my house. But I would be going to a farther location from now on as customer service is important for me. Never coming back here again. I have learnt my lesson. Guys, avoid this McDonald's at all costs.
Atmosphere: 1
Food: 1
Service: 1
Joanne Mc
Still charging for bags at drive thru so I canceled my food order and just got my beverage. Next they will charge you for take out cups.
Андрей
Super?
Atmosphere: 5
Food: 1
Service: 1
Tayler Reenders
Don't waste your money on the iced coffee or flavored cold brew. The vanilla cold brew was extremely sweet it has almost no coffee flavor at all. And the iced coffee was watered down even at the first sip. Shoulda known not to get coffee at McDonald's
Atmosphere: 2
Food: 1
Service: 5
Alhan Yaz
We always get the eggs BLT macmuffin. Always fresh, and for some reason, this locations coffee always tastes better than other locations.
Handy McDonald's in a great location. Open 24 hours for late night Big mac, quarter pounder, or mcflurry craving. Customer service is always good and food is great from this franchise location. Have had some forgotten items like any fast food place during a rush, but have been eating at this McDonald's for over 30 years and have had maybe 5 bad orders. So it a great McDonald's in the city of Calgary Alberta Canada.I believe this might be first McDonald location in Canada
Atmosphere: 4
Food: 4
Service: 5
Tony Ryan Ryan
Vegetarian options: Require more vegetarian optionsDietary restrictions: Low sugar items
Atmosphere: 5
Food: 4
Service: 4
Jackie Kirschner
Food felt old and freezer burnt. Mcchicken patty was actually hard enough I could hit it in the counter haha, also sometimes hard to hear through the intercom system.Often people in need will hangout by the drive through and ask for money, so it can feel unsafe if you're not comfortable talking to strangersParking: Parking is taken up by people who often don't actually dine in there or delivery drivers pulling into multiple spots
Food: 4
Service: 4
Rebecca Pinup
DO NOT ORDER from this location. Absolute horrendouse service and disgustingly horrible quality of food. Cannot get an order correct if their lives depended on it, nor do they care when it's wrong.
After waiting 20 minutes for their table service, the Double Big Mac was cold(not even warm) and falling apart with the sauce on the side of the sandwich instead of between layers, the poutine was not even slightly melted with soggy fries once again, not even warm. And my milk shake was completely liquid. I got a cone for desert, and once again it took 20 minutes to receive a single ice cream cone.
Atmosphere: 1
Food: 2
Service: 1
They service is very bad staff they don’t care customer and specially when you go to the counter you will definitely get madAgain staff is problem there!!
The janitor at this McDonald’s hits kids and they still don’t do anything about it!! Don’t recommend the food is also really cold and stale and I found ants in my burger once
Atmosphere: 1
Food: 1
Service: 1
There was no ketch up and not a single small cup for ketchup. The staff were extremely unprofessional and unfriendly. I informed staff that there is no ketchup and no small cups. The staff listened but never acted on it. I waited for more than 30 minutes but still neither ketchup nor small cups for ketchup were put in their place for customers. I asked staff to refill the ketchup and put the small cups for ketchup in their place twice but it never happened. Most ridiculous experience ever. Never coming back here again no matter what. They deserve negative 5 stars. I am attaching two photos (Right side and left side of the counter where things like straws, lids, tissues, ketchup etc are kept. In the first photo (Left side of counter), even the container of ketchup is missing from the counter along with the small cups. In the second photo (Right side of counter), the container of ketchup can be seen but it was empty. I had ordered one more burger after and a thick shake after my previous order. Guess what, even after 60 minutes of me asking them to refill ketchup, still my issue wasn't resolved and ketchup and cups were not refilled. I totally understand that these things need to be refilled from time to time but not refilling them even after when a customer is asking you to, that's utterly unprofessional and disgusting behavior. The staff were laughing, having fun, cracking jokes and comments but were not working on refilling stuff. Also the dryer in men's washroom was not working. I wasted my time and energy coming to this McDonald's. I have been visiting this particular McDonald's frequently as it's close to my house. But I would be going to a farther location from now on as customer service is important for me. Never coming back here again. I have learnt my lesson. Guys, avoid this McDonald's at all costs.
Atmosphere: 1
Food: 1
Service: 1
Still charging for bags at drive thru so I canceled my food order and just got my beverage. Next they will charge you for take out cups.
Super?
Atmosphere: 5
Food: 1
Service: 1
Don't waste your money on the iced coffee or flavored cold brew. The vanilla cold brew was extremely sweet it has almost no coffee flavor at all. And the iced coffee was watered down even at the first sip. Shoulda known not to get coffee at McDonald's
Atmosphere: 2
Food: 1
Service: 5
We always get the eggs BLT macmuffin. Always fresh, and for some reason, this locations coffee always tastes better than other locations.
Atmosphere: 5
Food: 5
Service: 4
Parking: Good place
Atmosphere: 4
Food: 4
Service: 4
One of the best MCs in Calgary!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Handy McDonald's in a great location. Open 24 hours for late night Big mac, quarter pounder, or mcflurry craving. Customer service is always good and food is great from this franchise location. Have had some forgotten items like any fast food place during a rush, but have been eating at this McDonald's for over 30 years and have had maybe 5 bad orders. So it a great McDonald's in the city of Calgary Alberta Canada.I believe this might be first McDonald location in Canada
Atmosphere: 4
Food: 4
Service: 5
Vegetarian options: Require more vegetarian optionsDietary restrictions: Low sugar items
Atmosphere: 5
Food: 4
Service: 4
Food felt old and freezer burnt. Mcchicken patty was actually hard enough I could hit it in the counter haha, also sometimes hard to hear through the intercom system.Often people in need will hangout by the drive through and ask for money, so it can feel unsafe if you're not comfortable talking to strangersParking: Parking is taken up by people who often don't actually dine in there or delivery drivers pulling into multiple spots
Food: 4
Service: 4
DO NOT ORDER from this location. Absolute horrendouse service and disgustingly horrible quality of food. Cannot get an order correct if their lives depended on it, nor do they care when it's wrong.
Atmosphere: 1
Food: 1
Service: 1
Always crisp fries, burgers are sometimes not the
Atmosphere: 5
Food: 5
Service: 5