Taylor served me and my family friend through the drive through.She was rude and acted very juvenile when I asked if I could scan my phone for points.
Service: 1
Laura Parker
My boyfriend and I come here almost every day and usually love the location, the past few times we were served by someone named Taylor. On multiple occasions she has been extremely rude not only to us but also to her coworkers and trainees. Today I came in around 4:30pm and from the lack of greeting/common decency to say hello, and rolling her eyes at every interaction, to rushing me through my order while making it very clear she felt inconvenienced by me and every other customer she had served before me, I have no interest in coming back to this location. On a positive note, my coffee was great thanks to Takeda who was making the drinks today!
Atmosphere: 1
Food: 5
Service: 1
Felicity
the worst Starbucks in my life. the employee wearing a microphone was so rude. (visited on April 20th at 610pm)
Service: 1
Gabriela Kuron
During my recent visit at Starbucks I have noticed lack of engagement from the employees. There was one barista on bar and one on the drive thru, I decided to walk in to order a drink and noticed a very unprofessional behaviour. As a previous Starbucks employee I am more than aware of the procedures, roles, rules, and the work ethic that takes place at Starbucks. Addressing customer is the number one priority and making sure they are taken care of the second they walk through the door or take the drive thru. However, in my situation I was neither addressed or greeted for about 5-10 minutes ( I was the only one in the line). On the side note I don’t mind waiting but ignoring the customer when you clearly see them is unprofessional. Second, the employee who was assigned to the drive thru clearly cared more about her phone business while hiding behind the counter just to kill sometime. I get it it can be slow at times and might get boring, however the lack of engagement in her profession just shows how much this Starbucks cares about their standards. From my experience working at Starbucks, the use of phones was not allowed during the shift, the focus was customer service and being a partner.
Atmosphere: 1
Food: 1
Service: 1
Darcelle Obodiak
This place really turned itself around. Went from being one of the slowest to possibly the fastest and most efficient with friendly and wonderful staff. Order is always accurate and they get you through the line up really fast. Very impressed!
Atmosphere: 5
Food: 5
Service: 5
Reahna Sison
Friendly staff, definitely coming back again!
Atmosphere: 5
Food: 4
Service: 5
Charlie
Possibly the friendliest Starbucks staff I’ve ever had. I don’t usually leave reviews for anything but these guys are so good I felt I should. Great job!
Atmosphere: 5
Food: 5
Service: 5
Neil “Papa Bambam” Bamford
Newly renovated. Looks bright modern and refreshing. Same great coffee ☕️
Atmosphere: 5
Food: 5
Service: 5
Maureen Petropoulos
Friendly, fast service.
Atmosphere: 5
Food: 5
Service: 5
Eric Seiller
Fast and friendly service, I got exactly what I ordered.
I like the drinks from Starbucks no hate comments, I just wanted to make this comment so the employees could be more careful. I bought an oat shaken expresso and as you could see in the picture I finished it all. I open the cup to eat the ice and found a hair all in between the ice! I’m attaching the picture.
Norma Eline Cordeiro de Oliveira
Good Mocha, nice
Atmosphere: 5
Service: 5
Heather Holmes
Mack (what the nametag said) at the drive thru was awesome, such great customer service. He was pleasant to deal with over the speaker and in person at the window. Very attentive to the customer and overall a joyous person. I liked my service provided by him today. Thank you!
Service: 5
Mike Black
Love the PSL and gingerbread lattes. Real nice treat!
Andrew Hutchison
The staff were very competent and quick about their respective tasks. The quality of the mochas and treats were of typical Starbucks excellence. The only complaint was the snow that fell off the drive thru window enclosure, dropping a considerable amount into our vehicle.
Taylor served me and my family friend through the drive through.She was rude and acted very juvenile when I asked if I could scan my phone for points.
Service: 1
My boyfriend and I come here almost every day and usually love the location, the past few times we were served by someone named Taylor. On multiple occasions she has been extremely rude not only to us but also to her coworkers and trainees. Today I came in around 4:30pm and from the lack of greeting/common decency to say hello, and rolling her eyes at every interaction, to rushing me through my order while making it very clear she felt inconvenienced by me and every other customer she had served before me, I have no interest in coming back to this location. On a positive note, my coffee was great thanks to Takeda who was making the drinks today!
Atmosphere: 1
Food: 5
Service: 1
the worst Starbucks in my life. the employee wearing a microphone was so rude. (visited on April 20th at 610pm)
Service: 1
During my recent visit at Starbucks I have noticed lack of engagement from the employees. There was one barista on bar and one on the drive thru, I decided to walk in to order a drink and noticed a very unprofessional behaviour. As a previous Starbucks employee I am more than aware of the procedures, roles, rules, and the work ethic that takes place at Starbucks. Addressing customer is the number one priority and making sure they are taken care of the second they walk through the door or take the drive thru. However, in my situation I was neither addressed or greeted for about 5-10 minutes ( I was the only one in the line). On the side note I don’t mind waiting but ignoring the customer when you clearly see them is unprofessional. Second, the employee who was assigned to the drive thru clearly cared more about her phone business while hiding behind the counter just to kill sometime. I get it it can be slow at times and might get boring, however the lack of engagement in her profession just shows how much this Starbucks cares about their standards. From my experience working at Starbucks, the use of phones was not allowed during the shift, the focus was customer service and being a partner.
Atmosphere: 1
Food: 1
Service: 1
This place really turned itself around. Went from being one of the slowest to possibly the fastest and most efficient with friendly and wonderful staff. Order is always accurate and they get you through the line up really fast. Very impressed!
Atmosphere: 5
Food: 5
Service: 5
Friendly staff, definitely coming back again!
Atmosphere: 5
Food: 4
Service: 5
Possibly the friendliest Starbucks staff I’ve ever had. I don’t usually leave reviews for anything but these guys are so good I felt I should. Great job!
Atmosphere: 5
Food: 5
Service: 5
Newly renovated. Looks bright modern and refreshing. Same great coffee ☕️
Atmosphere: 5
Food: 5
Service: 5
Friendly, fast service.
Atmosphere: 5
Food: 5
Service: 5
Fast and friendly service, I got exactly what I ordered.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I like the drinks from Starbucks no hate comments, I just wanted to make this comment so the employees could be more careful. I bought an oat shaken expresso and as you could see in the picture I finished it all. I open the cup to eat the ice and found a hair all in between the ice! I’m attaching the picture.
Good Mocha, nice
Atmosphere: 5
Service: 5
Mack (what the nametag said) at the drive thru was awesome, such great customer service. He was pleasant to deal with over the speaker and in person at the window. Very attentive to the customer and overall a joyous person. I liked my service provided by him today. Thank you!
Service: 5
Love the PSL and gingerbread lattes. Real nice treat!
The staff were very competent and quick about their respective tasks. The quality of the mochas and treats were of typical Starbucks excellence. The only complaint was the snow that fell off the drive thru window enclosure, dropping a considerable amount into our vehicle.
Atmosphere: 1
Food: 5
Service: 5