The staff here consistently display disrespectful and rude behavior, often rolling their eyes at customers and speaking in their native language to mock them. They also seem unwilling to accommodate simple requests like gluten-free or egg-free options, and they become annoyed if you have any preferences. This review aims to highlight areas for improvement that could impact the reputation of SAIT and Subway if not addressed promptly. Thank you for your attention to this matter.
Atmosphere: 1
Food: 1
Service: 1
Ali Zulnrain
Extremely disrespectful, rude and arrogant staff. Not willing to serve respectfully. Usually rolling eyes at customers. Staff starts talking in their native language, making fun of customers. Staff gets annoyed at you if you have preference like gluten free or egg free. This review is not based on any personal grudges, I would highly recommend fixing this or it will spoil SAITs and subways image.Thank You.
Atmosphere: 1
Food: 1
Service: 1
Priyanshi Dayal
Very poor service. Staff is very rude. And they have issues incorporating people with dietary restrictions. They don't know how to accommodate.
Amitoj Brar
One of the girls working there passed a rude comment when i asked for an extra topping. Others were nice though. She really needs to check her attitude.
Atmosphere: 3
Food: 5
Service: 1
Nikhil B
I ordered a salad bowl with rice.I asked if Rice was cold, to which I was told it will be heated.The sauces and other ingredients seems to have neutralized the fowl smell.But apparently the rice had gone bad, 3hours post having the salad bowl, I puked it all out.Was a terrible episode.I wouldn’t recommend
Atmosphere: 1
Food: 1
Service: 1
Avery Page
Cookies taste freezer burnt, they try to sell expired drinks, and overall terrible employees.I asked for whole wheat bread, and the woman behind the counter says “Multigrain right?”“no, i said whole wheat”“it’s the same thing” and she used multigrain anyways
Atmosphere: 2
Food: 3
Service: 1
Manjot Singh
I waited 20 minutes for my mobile order and when I got there to get the order, they started just started making it.
Atmosphere: 1
Food: 1
Service: 1
Riley Kelly
I ordered one of the set sandwiches and then had to ask individually for each item on the list? why can't I just order the menu, I don't want to have to figure it out. Took like 15 minutes to get my order and it was a Saturday.
Atmosphere: 3
Food: 2
Service: 1
Matthew Henderson
The young lady who was working around 2 pm on November 30th was rude. She kept saying "toasted?" in a disrespectful manner. When we requested "shredded cheddar," she laughed at us. Isn't it called shredded Monterey cheddar? It's not right to mock and laugh at people for making a mistake. However, when it came to the people next to us who had lighter skin, she was friendly. This behavior is discriminatory. I worked at Subway for years, and we never treated people that way.
Atmosphere: 1
Service: 1
Arsh Gill
The food was so tasteless, the staff is so rude at this store that they even do not know how to behave. Customer service is 0. Strikingly, must appreciate the efforts made by the Manager.
Staff were so focused on being fast they were barking orders at customers. They seemed impatient and rude (perhaps it is their working conditions though since it was something all of them were doing—they probably need to be treated better). Staff were also sparing with adding ingredients so that my sun had some areas of bun still showing inside which never happens at other subways. The teriyaki chicken meat also barely had any of the regular sauce usually on it, which had a huge impact on the taste. It seems like Subway was trying to save money on this since this is the only subway I’ve ever seen this. Finally, I was bothered by the person at the till (likely the manager or a supervisor) wrapping up the sandwiches WITHOUT gloves when he was also handling cash. It seemed like another instance of them choosing speed over quality or food safety. Super disappointed for Subway that usually is consistent.
Atmosphere: 1
Food: 1
Service: 1
Harpreet Kaur
Very rude customer service I called on July 31 around 4.40 asking her about employer but she said she’s not here then cut the phone she don’t know how to talk on call it’s my request to employer look toward your
Atmosphere: 1
Service: 1
Shannelle Idia
Worst customer service i’ve ever
Atmosphere: 1
Food: 1
Service: 1
Tolu (PTM)
I stopped by this Subway to get a turkey sandwich, it was well made, and I enjoyed it. The customer service lady was very friendly and respectful.
Atmosphere: 4
Food: 5
Service: 5
Hanadi Salem
Worst Customer service I’ve ever experienced, one short Pilipino lady caught an attitude when I asked her to change her gloves due to my dietary restrictions. She did not finish making my sandwich and shoved it to the lady next to her. She as well was throwing my sauces on and I had to ask her to finish my toppings AND still Didn’t give me the rest of my toppings . Never coming again. Would rate -5 if I could .
The staff here consistently display disrespectful and rude behavior, often rolling their eyes at customers and speaking in their native language to mock them. They also seem unwilling to accommodate simple requests like gluten-free or egg-free options, and they become annoyed if you have any preferences. This review aims to highlight areas for improvement that could impact the reputation of SAIT and Subway if not addressed promptly. Thank you for your attention to this matter.
Atmosphere: 1
Food: 1
Service: 1
Extremely disrespectful, rude and arrogant staff. Not willing to serve respectfully. Usually rolling eyes at customers. Staff starts talking in their native language, making fun of customers. Staff gets annoyed at you if you have preference like gluten free or egg free. This review is not based on any personal grudges, I would highly recommend fixing this or it will spoil SAITs and subways image.Thank You.
Atmosphere: 1
Food: 1
Service: 1
Very poor service. Staff is very rude. And they have issues incorporating people with dietary restrictions. They don't know how to accommodate.
One of the girls working there passed a rude comment when i asked for an extra topping. Others were nice though. She really needs to check her attitude.
Atmosphere: 3
Food: 5
Service: 1
I ordered a salad bowl with rice.I asked if Rice was cold, to which I was told it will be heated.The sauces and other ingredients seems to have neutralized the fowl smell.But apparently the rice had gone bad, 3hours post having the salad bowl, I puked it all out.Was a terrible episode.I wouldn’t recommend
Atmosphere: 1
Food: 1
Service: 1
Cookies taste freezer burnt, they try to sell expired drinks, and overall terrible employees.I asked for whole wheat bread, and the woman behind the counter says “Multigrain right?”“no, i said whole wheat”“it’s the same thing” and she used multigrain anyways
Atmosphere: 2
Food: 3
Service: 1
I waited 20 minutes for my mobile order and when I got there to get the order, they started just started making it.
Atmosphere: 1
Food: 1
Service: 1
I ordered one of the set sandwiches and then had to ask individually for each item on the list? why can't I just order the menu, I don't want to have to figure it out. Took like 15 minutes to get my order and it was a Saturday.
Atmosphere: 3
Food: 2
Service: 1
The young lady who was working around 2 pm on November 30th was rude. She kept saying "toasted?" in a disrespectful manner. When we requested "shredded cheddar," she laughed at us. Isn't it called shredded Monterey cheddar? It's not right to mock and laugh at people for making a mistake. However, when it came to the people next to us who had lighter skin, she was friendly. This behavior is discriminatory. I worked at Subway for years, and we never treated people that way.
Atmosphere: 1
Service: 1
The food was so tasteless, the staff is so rude at this store that they even do not know how to behave. Customer service is 0. Strikingly, must appreciate the efforts made by the Manager.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Staff were so focused on being fast they were barking orders at customers. They seemed impatient and rude (perhaps it is their working conditions though since it was something all of them were doing—they probably need to be treated better). Staff were also sparing with adding ingredients so that my sun had some areas of bun still showing inside which never happens at other subways. The teriyaki chicken meat also barely had any of the regular sauce usually on it, which had a huge impact on the taste. It seems like Subway was trying to save money on this since this is the only subway I’ve ever seen this. Finally, I was bothered by the person at the till (likely the manager or a supervisor) wrapping up the sandwiches WITHOUT gloves when he was also handling cash. It seemed like another instance of them choosing speed over quality or food safety. Super disappointed for Subway that usually is consistent.
Atmosphere: 1
Food: 1
Service: 1
Very rude customer service I called on July 31 around 4.40 asking her about employer but she said she’s not here then cut the phone she don’t know how to talk on call it’s my request to employer look toward your
Atmosphere: 1
Service: 1
Worst customer service i’ve ever
Atmosphere: 1
Food: 1
Service: 1
I stopped by this Subway to get a turkey sandwich, it was well made, and I enjoyed it. The customer service lady was very friendly and respectful.
Atmosphere: 4
Food: 5
Service: 5
Worst Customer service I’ve ever experienced, one short Pilipino lady caught an attitude when I asked her to change her gloves due to my dietary restrictions. She did not finish making my sandwich and shoved it to the lady next to her. She as well was throwing my sauces on and I had to ask her to finish my toppings AND still Didn’t give me the rest of my toppings . Never coming again. Would rate -5 if I could .