Very kind staff, especially Ukrainian man, and also pastries so delicious
Atmosphere: 5
Food: 5
Service: 5
Serhiy Kalynych
Nice croissants
MD Nguyen
This is my favourite location among the 3. Same quality and freshness, easy parking and non-pretentious environment. Perfect for take-out. Long life to Sucre!
Food really good, services of both staffs to “us” (just us?) not so nice! I won’t go back.
Andy
Other satellite locations in the downtown core area (i.e Brookfield Place) has nicer ambience. Staff here are a bit zombie-like whenever I go, and stock/variety is limited.Pastry tastes top tier though and always looks consistent in terms of aesthetics. I prefer this over Parris Baguette and H-Mart bakery to name a few.
Atmosphere: 4
Food: 5
Service: 4
Andy Lam
Other satellite locations in the downtown core area (i.e Brookfield Place) has nicer ambience. Staff here are a bit zombie-like whenever I go, and stock/variety is limited.Pastry tastes top tier though and always looks consistent in terms of aesthetics. I prefer this over Parris Baguette and H-Mart bakery to name a few.
Atmosphere: 4
Food: 5
Service: 4
Anna Ho
Excellent attention to detail on all their pastries. Keep up the good work!
Heena Pawar
I recently had the unfortunate experience of ordering a birthday cake from Sucre for a special celebration, and I must say it was a disappointment from start to finish. The entire process, from placing the order to the delivery, left me frustrated and dissatisfied.
Firstly, I ordered the cake well in advance to ensure it would be delivered on time for the birthday celebration. Unfortunately, Sucre failed to fulfill this basic expectation. The cake was not ready and to make matters worse, it was delivered frozen. This unexpected twist was not communicated beforehand, and it left me scrambling to find an alternative dessert for the celebration.
Upon contacting Sucre's manager/ owner Yin Sung to express my dissatisfaction, I was met with indifference. She offered no sincere apology for the inconvenience caused and merely explained that the cakes are delivered frozen to ensure freshness.
To add insult to injury, Sucre was unwilling to provide a full refund for the subpar service and the inconvenience caused. Instead, they offered a partial refund, which I found inadequate given the magnitude of the disappointment. A company that prides itself on delivering exquisite cakes should also prioritize customer satisfaction, especially when they fail to meet their own delivery commitments.
In conclusion, my experience with Sucre was far from satisfactory. The late delivery of a frozen cake and the lack of a genuine apology or a full refund left a bitter taste in my mouth. I would caution others considering Sucre for special occasions to think twice and explore alternative options that prioritize both quality and customer service.
A H
Excellent attention to detail on all their pastries. Keep up the good work!
Duncan Findlay
It's a hole in the wall kind of place, so don't expect to sit and relax, but the treats are of the highest order. Very yummy. They also do solid coffee products. Their 2024 hot chocolate fest entry was only ok though, unfortunately.
Tried the raspberry cream danish, Banana Chocolate croissant, biscoff Swirls Croissant and the Kit Kat croissant. The danish and banana chocolate was the best I’ve had! Definitely worth the
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Danish, Cheese Danish
Derrick Woo
Eh, it was okay. I probably would have rated it better if they were more fully stocked. They were really lacking in the selection of cakes when i went and that's what i stopped in for.
Atmosphere: 3
Food: 3
Service: 3
Crystal Johanson
Went for YYC hot chocolate fest, however the hot chocolate was outshone by all of their delicious French pastries!
Jed Immanuel Lloren
I was ordered this cake for my birthday. I had never heard of this place before but I’m glad I have now. The cake was very very good. Really good quality food, fluffy cake. The worker was very nice when I picked up the order.
Atmosphere: 4
Food: 5
Service: 5
Anjali M
Friendly staff and amazing selection of pastries and cakes. The prices are amazing too, and every time I bring one of Sucre’s cakes to a party, people are always asking where it’s from. I’d recommend the Chocolate Obsession, we never have any pieces leftover. (:
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Butter Croissant, Almond Croissant, Assorted Cakes, Chocolate Croissant, Fresh Croissants, Croissant, Croissants and Other Pastries
Very kind staff, especially Ukrainian man, and also pastries so delicious
Atmosphere: 5
Food: 5
Service: 5
Nice croissants
This is my favourite location among the 3. Same quality and freshness, easy parking and non-pretentious environment. Perfect for take-out. Long life to Sucre!
Food: 5
Service: 5
Recommended dishes: Almond Croissant, Danish, Chocolate Croissant, Danishes, Fresh Croissants, Croissant
Food really good, services of both staffs to “us” (just us?) not so nice! I won’t go back.
Other satellite locations in the downtown core area (i.e Brookfield Place) has nicer ambience. Staff here are a bit zombie-like whenever I go, and stock/variety is limited.Pastry tastes top tier though and always looks consistent in terms of aesthetics. I prefer this over Parris Baguette and H-Mart bakery to name a few.
Atmosphere: 4
Food: 5
Service: 4
Other satellite locations in the downtown core area (i.e Brookfield Place) has nicer ambience. Staff here are a bit zombie-like whenever I go, and stock/variety is limited.Pastry tastes top tier though and always looks consistent in terms of aesthetics. I prefer this over Parris Baguette and H-Mart bakery to name a few.
Atmosphere: 4
Food: 5
Service: 4
Excellent attention to detail on all their pastries. Keep up the good work!
I recently had the unfortunate experience of ordering a birthday cake from Sucre for a special celebration, and I must say it was a disappointment from start to finish. The entire process, from placing the order to the delivery, left me frustrated and dissatisfied. Firstly, I ordered the cake well in advance to ensure it would be delivered on time for the birthday celebration. Unfortunately, Sucre failed to fulfill this basic expectation. The cake was not ready and to make matters worse, it was delivered frozen. This unexpected twist was not communicated beforehand, and it left me scrambling to find an alternative dessert for the celebration. Upon contacting Sucre's manager/ owner Yin Sung to express my dissatisfaction, I was met with indifference. She offered no sincere apology for the inconvenience caused and merely explained that the cakes are delivered frozen to ensure freshness. To add insult to injury, Sucre was unwilling to provide a full refund for the subpar service and the inconvenience caused. Instead, they offered a partial refund, which I found inadequate given the magnitude of the disappointment. A company that prides itself on delivering exquisite cakes should also prioritize customer satisfaction, especially when they fail to meet their own delivery commitments. In conclusion, my experience with Sucre was far from satisfactory. The late delivery of a frozen cake and the lack of a genuine apology or a full refund left a bitter taste in my mouth. I would caution others considering Sucre for special occasions to think twice and explore alternative options that prioritize both quality and customer service.
Excellent attention to detail on all their pastries. Keep up the good work!
It's a hole in the wall kind of place, so don't expect to sit and relax, but the treats are of the highest order. Very yummy. They also do solid coffee products. Their 2024 hot chocolate fest entry was only ok though, unfortunately.
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
Tried the raspberry cream danish, Banana Chocolate croissant, biscoff Swirls Croissant and the Kit Kat croissant. The danish and banana chocolate was the best I’ve had! Definitely worth the
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Danish, Cheese Danish
Eh, it was okay. I probably would have rated it better if they were more fully stocked. They were really lacking in the selection of cakes when i went and that's what i stopped in for.
Atmosphere: 3
Food: 3
Service: 3
Went for YYC hot chocolate fest, however the hot chocolate was outshone by all of their delicious French pastries!
I was ordered this cake for my birthday. I had never heard of this place before but I’m glad I have now. The cake was very very good. Really good quality food, fluffy cake. The worker was very nice when I picked up the order.
Atmosphere: 4
Food: 5
Service: 5
Friendly staff and amazing selection of pastries and cakes. The prices are amazing too, and every time I bring one of Sucre’s cakes to a party, people are always asking where it’s from. I’d recommend the Chocolate Obsession, we never have any pieces leftover. (:
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Butter Croissant, Almond Croissant, Assorted Cakes, Chocolate Croissant, Fresh Croissants, Croissant, Croissants and Other Pastries