Dairy Queen Grill & Chill

16981 127 St NW, Edmonton
(780) 705-6757

Recent Reviews

Tabby D

Ordered 2 blizzards. Brought them home. They were liquid consistency. The drive home is a couple mins. Put in the freezer for 30 mins, and they still weren’t solid and had a weird texture. Called the store to tell them about it. They acknowledged that the machine was being over used, due to being busy, and the icecream would not have time to freeze between orders. The only way they would give a credit or refund was to bring the blizzards back into the store. We used to be regular customers, but will now drive 10 minutes away to the next closest DQ.

Food: 1

Service: 1

John Addison

We always enjoy the blizzards. Love the ice cream cakes for birthdays as well.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Ice Cream Cake

CUSTOMIZATION 2K

Cheeseburger special is a constant great deal but my breadsticks were disappointing like they were old and reheated in the microwave this was a drawback of using the drive thru and not checking before I drove away The girl was friendly but she didn’t prepare the

Atmosphere: 3

Food: 2

Service: 2

Recommended dishes: Onion Rings, Strawberry Cheesecake, Flame Thrower, Cheeseburger, Mushroom Cheeseburger, Mushroom Swiss Burger, Original Cheeseburger

Daniel L

DO NOT ORDER FROM HERE: Ordered skip- They did not read the notes on my order which was simply a removal of a condiment- on both my sandwhiches, my blizzard was missing from my order which could have also been the drivers issue.

Food: 1

Service: 1

Xavier King

The chicken strips are very small and cold, fries are also cold and undercooked. Gravy is normal gravy, not the white gravy that dq is known for. Usually doesn’t have much topping in blizzards, and doesn’t taste as good.

Atmosphere: 2

Food: 1

Service: 2

Seema Passi

Hi came into Dairy Queen yesterday evening and ordered some blizzards. The lady at the till was a new employee and was being trained by Danica the manager. I was very impressed by the way she spoke to her encouraging and empowering her. Her patience and ability to make help her employee feel at ease was great to see. She also made sure our orders were done right and changed one of our blizzards to ensure that is exactly what we wanted. The blizzards were great thank you to all the employees and job well done Danica!

Robert

I like DQ, the staff was great I liked my food. My only concern is that the burgers at all DQs seem a little bland. Overall though, great place for tasty food.

Atmosphere: 5

Food: 5

Service: 5

sina faust

Just got my order delivered from there through Uber Eats. Pretzel Sticks hard and dry..Definitely not fresh. And the Blizzard was in a bag, open lid and melted ice cream running out and all over the bag. Disappointed how they packaged it up!

Food: 3

Greg B.

I bought the 2 for $6 cheeseburger lovers deal and added a med drink. It then came to $11.47. I questioned the price and was told "I'm sorry sir the system changes it" I was not offered any compensation and was charged almost $5 for a medium drink. I took my receipt inside and further questioned the price. The cashier would not budge. So getting a drink voids the 2 for $6 deal? This was absolute nonsense and a terrible customer service experience.

gina hughes

Friendliest ladies in

Atmosphere: 5

Food: 5

Service: 5

Kadz

I got rushed at the drive thru, she gave us are food without napkins, straws and ketchup. We asked for them all and got ketchup only, that was sticking with honey all over it. Usually, they give the coupons back for another use, she didn’t. Poor service, she wasn’t friendly and seemed to be in a hurry, didn’t feel valued as a customer.

Food: 4

Service: 1

Ross Johnson

I have been coming here regularly for the past two years. These ladies work hard and have taken the time to know my usual order and normally have me out the door in less than 2 minutes. For a young staff they do an excellent job even under pressure. Never had an issue coming here. Well done!!

Atmosphere: 5

Food: 4

Service: 5

Joe Martin

i HAVE ONLY BEEN HERE ABOUT 3 OR 4 TIMES BUT I WAS RELEIVED TO SEE THE INTERIOR HAS NOT BEEN WHITEWASHED LIKE SOME LOCALES. THE LAST VISIT WAS WITHIN THE WEEK. I WAS HUNGRY AND HAD TIME BEFORE MY BUS. I CHOSE THEM BECAUSE OF A SECRET THAT I KNOW ABOUT DQ BURGERS THAT WHEN THE BURGER IS EATEN OUTSIDE IN THE COOLER EVENING AIR{ESPECIALLY THIS TIME OF YEAR ON} THE FLAVORS JUST COME ALIVE!!! MY THEORY WAS PROVEN TO BE TRUE AGAIN! THE BLIZZARDS HOWEVER NEVER REALLY DO SEEM TO SHAKE NOT GETTING IT QUITE RIGHT IN TASTE AND CONSISTENCEY, NEVERTHELESS, I HAD A SMALL ONE. I WILL VISIT BECAUSE OF THE STAFF, DESTINATION LOCATION AND PERHAPS FOR MORE SOFT SERVE NEXT TIME.

Atmosphere: 4

Food: 3

Service: 5

Trish McClean

The blizzards had very little topping... very very disappointed!! spent too much money for vanilla ice cream. This location has poor control on the quality of the food going out to customers. Very disappointing.

Red Purse Reviews

They got to keep their trademark red plastic spoonsFYI if you're in Edmonton and fed up with the wooden utensilsThis comic artwork is up for bidding at 127 st 167 ave location

Atmosphere: 4

Food: 4

Service: 3

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