Not sure if the phone number has changed or closed down for good or what? If you check my call list, about 10+ calls were made to the location after opening - no one answered. The owners are missing business like this.
Service: 1
R C
Not the fact the burgers are microwaved but they make the most SLOPPYEST BURGER!! Mustard and ketchup dripping everywhere! I should have thrown this burgar back in their face! Do better dairy queen, hire people that take pride in what they do!
Food: 1
Service: 1
Missy ice
This is truly the worst DQ we have ever been to. Unfortunately it is our neighborhood one and we keep going there thinking it will be better. Besides that every time we get blizzards and peanut buster parfaits are always super meltie as if their machines are not cold enough or somethjng. They never even flip over the blizzards to do the test because we are sure it would spill all over. Tonight was the last straw. Husband went in to surprise the family with blizzards. He was trying to take advantage of the $1 promo but was told he needed to download the app. So he stepped aside, downloaded the app and made his mobile order to pick up inside. He stood there for 15 minutes, he was the only one in the shop. And when he finally went to inquire about his order, he found that the front staff had the order ready but didn’t call him over. She didn’t make the connection that the only guy standing in the shop was waiting for the only mobile order melting away on the counter. Our order was completely melted and inedible. No apologies, just oblivious lack of any customer care. This location should be embarrassed at the quality of their food and their beyond abysmal service. I do not recommend.
Atmosphere: 1
Food: 1
Service: 1
Rylan Danis
Great service at the
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ice Cream Cake
Sheralee Tumm
Came in at 7 pm on a Sunday night, obviously a quiet time.I ordered a single mushroom cheeseburger, which it turns out the guy somehow heard as a triple burger. We also ordered a bacon cheese burger and a poutine.The guy who took our order disappeared to the drive thru window, so when our food appeared at the pass through, it sat under the heat lamps. And sat. And sat. A customer came in and waited at the register hoping to order, and eventually gave up.I tried calling out to the employee who could see me standing there waiting, and finally the girl in the ice cream area came out and handed me my food. Apparently the guy who could see me was on a break.That's when I realized that I had the wrong burger, so I had to go back up to get their attention again. At least I was able to get a hot replacement burger, unlike the congealed poutine that had sat for several minutes.Save yourself the headache and use the drive thru, as that's those are the only customers they seem to care about.
Atmosphere: 3
Food: 2
Service: 1
Alana Sapara
That older woman who served us, wow, she needs a raise or a promotion! It was the first fast food place that had everything right before we even finished ordering! Super experience. Going back again and again.
Went cash on a Diary Queen free small Ice Cream ! Because the coupon was from a different Diary Queen it was denied? We drove threw that town for food was not aware the coupon was not valid at every store! I am not impressed
Jason Johnston
No one in kitchen wearing hat or hair nets. Bathroom totally filthy, sorry guys but you can and should do
Atmosphere: 2
Food: 3
Service: 3
KUWA
We got take out here and we had asked for more mayo and they covered it in gravy. Couldn’t eat it at all and wasted 15 dollars.
Atmosphere: 3
Food: 1
Service: 3
Anson Sat
Decent food for the price. We ordered the 2 cheese burgers for $9. The meat was a little dry but thicker than McDonalds. The taste is pretty much the same. We also ordered poutine. Also decent but I think Harveys is a little better. I think DQ is a good restaurant for grilled food but their specialty is still ice cream. Was too full to try that.
Diary queen grill & chill is a fine place to eat at. The burgers are a bit bland though which is not good as I have tasted better fast food burgers. The blizzards are amazing and I recommend it with the different flavours. The service is pretty slow at times and when it’s busy it takes a little while to get food. At times the seats and eating area is a bit dirty. The prices are a bit high for what you are getting but they do offer value meals. Overall the food is alright and not my favourite place to eat.
Atmosphere: 2
Food: 3
Service: 2
Recommended dishes: Small Sundae
Shabz
Fast service we love the spices tender basket! Seasonal blizzards are worth trying but I found the cotton candy one too gritty
Atmosphere: 5
Food: 5
Service: 5
Billy Ebertt
I had a few mins to kill before an appointment. I stopped in for a small ice cream cone. The cone was delicious. I got it fast.The problem is I went to sit outside to enjoy it. The tables and chairs are dirty and disgusting. Bird dropping and spilled food everywhere. Garbage on the ground. Would the owner or manager let there family eat there?Once a day take a pressure washer to it for 10 mins. It would look brand new, clean and sanitary. Show some pride. Act like you care a little bit.
Food: 5
Service: 1
Ali Kamal
Took my U11 girl's team for Blizzard treat after winning Gold in TRSA
Atmosphere: 3
Food: 4
Service: 4
Owen Mehaney
Sloppily made blizzards. Very slow and poor service. Over
Not sure if the phone number has changed or closed down for good or what? If you check my call list, about 10+ calls were made to the location after opening - no one answered. The owners are missing business like this.
Service: 1
Not the fact the burgers are microwaved but they make the most SLOPPYEST BURGER!! Mustard and ketchup dripping everywhere! I should have thrown this burgar back in their face! Do better dairy queen, hire people that take pride in what they do!
Food: 1
Service: 1
This is truly the worst DQ we have ever been to. Unfortunately it is our neighborhood one and we keep going there thinking it will be better. Besides that every time we get blizzards and peanut buster parfaits are always super meltie as if their machines are not cold enough or somethjng. They never even flip over the blizzards to do the test because we are sure it would spill all over. Tonight was the last straw. Husband went in to surprise the family with blizzards. He was trying to take advantage of the $1 promo but was told he needed to download the app. So he stepped aside, downloaded the app and made his mobile order to pick up inside. He stood there for 15 minutes, he was the only one in the shop. And when he finally went to inquire about his order, he found that the front staff had the order ready but didn’t call him over. She didn’t make the connection that the only guy standing in the shop was waiting for the only mobile order melting away on the counter. Our order was completely melted and inedible. No apologies, just oblivious lack of any customer care. This location should be embarrassed at the quality of their food and their beyond abysmal service. I do not recommend.
Atmosphere: 1
Food: 1
Service: 1
Great service at the
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ice Cream Cake
Came in at 7 pm on a Sunday night, obviously a quiet time.I ordered a single mushroom cheeseburger, which it turns out the guy somehow heard as a triple burger. We also ordered a bacon cheese burger and a poutine.The guy who took our order disappeared to the drive thru window, so when our food appeared at the pass through, it sat under the heat lamps. And sat. And sat. A customer came in and waited at the register hoping to order, and eventually gave up.I tried calling out to the employee who could see me standing there waiting, and finally the girl in the ice cream area came out and handed me my food. Apparently the guy who could see me was on a break.That's when I realized that I had the wrong burger, so I had to go back up to get their attention again. At least I was able to get a hot replacement burger, unlike the congealed poutine that had sat for several minutes.Save yourself the headache and use the drive thru, as that's those are the only customers they seem to care about.
Atmosphere: 3
Food: 2
Service: 1
That older woman who served us, wow, she needs a raise or a promotion! It was the first fast food place that had everything right before we even finished ordering! Super experience. Going back again and again.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 1 4 lb Bacon Cheese, Small Sundae, Chicken Wrap, Cheeseburger, Ice Cream Cake
Went cash on a Diary Queen free small Ice Cream ! Because the coupon was from a different Diary Queen it was denied? We drove threw that town for food was not aware the coupon was not valid at every store! I am not impressed
No one in kitchen wearing hat or hair nets. Bathroom totally filthy, sorry guys but you can and should do
Atmosphere: 2
Food: 3
Service: 3
We got take out here and we had asked for more mayo and they covered it in gravy. Couldn’t eat it at all and wasted 15 dollars.
Atmosphere: 3
Food: 1
Service: 3
Decent food for the price. We ordered the 2 cheese burgers for $9. The meat was a little dry but thicker than McDonalds. The taste is pretty much the same. We also ordered poutine. Also decent but I think Harveys is a little better. I think DQ is a good restaurant for grilled food but their specialty is still ice cream. Was too full to try that.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Poutine
Restaurantji Recommends
Diary queen grill & chill is a fine place to eat at. The burgers are a bit bland though which is not good as I have tasted better fast food burgers. The blizzards are amazing and I recommend it with the different flavours. The service is pretty slow at times and when it’s busy it takes a little while to get food. At times the seats and eating area is a bit dirty. The prices are a bit high for what you are getting but they do offer value meals. Overall the food is alright and not my favourite place to eat.
Atmosphere: 2
Food: 3
Service: 2
Recommended dishes: Small Sundae
Fast service we love the spices tender basket! Seasonal blizzards are worth trying but I found the cotton candy one too gritty
Atmosphere: 5
Food: 5
Service: 5
I had a few mins to kill before an appointment. I stopped in for a small ice cream cone. The cone was delicious. I got it fast.The problem is I went to sit outside to enjoy it. The tables and chairs are dirty and disgusting. Bird dropping and spilled food everywhere. Garbage on the ground. Would the owner or manager let there family eat there?Once a day take a pressure washer to it for 10 mins. It would look brand new, clean and sanitary. Show some pride. Act like you care a little bit.
Food: 5
Service: 1
Took my U11 girl's team for Blizzard treat after winning Gold in TRSA
Atmosphere: 3
Food: 4
Service: 4
Sloppily made blizzards. Very slow and poor service. Over
Food: 1
Service: 1