Loved it. Best customer services I have in while. Amazing rolls
Atmosphere: 5
Food: 5
Service: 5
Jolee Chan
I really tried to enjoy this place, and dont get me wrong the lady that worked there seemed very kind!But, I ordered a hokkigai tataki and sushi sashimi combo coming out to around $50To make a long story short, it was fishy and gave off a spoiled smell. The hokkigai was withered and dry.I was going to give it to my dog, but the smell and colour was too spoiled even to give to him.Again, I really dont want to give a bad review but i didnt eat any of the $50 i just spent :,) i really hope this business changes things up because the lady seemed very kind and i want them to be successful, but as of right now i cant give more than 1 star.
Atmosphere: 2
Food: 1
Service: 3
Aliya Schwengler
Perfect unagi, will definitely come
Atmosphere: 4
Food: 5
Service: 5
Ivan Ourdev
They might have something to eat there, as long as you know what to order. I didn’t, so I went with what was recommended by the attendant - premium salmon rolls with mango. I couldn’t get rid of the cloying taste the whole afternoon. My wife liked the pieces of mango, and the cat had no objections to the salmon pieces, hence the two stars.
Atmosphere: 2
Food: 1
Service: 3
Ritzelle Rose Carandang
The parked black car crossing the yellow line is Hakone’s owner talking to my bf’s brother. The old man was limping and could have said something nice to the brother. It was tightly parked. Instead of choosing to be polite, he was racist telling the brother to go back to our country. We are never going to dine there for sure! It happened right in front of his resto. With his behavior, we dined in beside his resto instead.
Atmosphere: 1
Service: 1
Jenna Christensen
I love this place!!! I love the lady who does all the cooking. Prices are so good for the amount you get. Best beef tattaki I’ve had and definitely lots of beef no skimping out here!
Atmosphere: 5
Food: 5
Service: 5
K
I am extremely ill and I have food poisoning. I can hardly move, I have an extreme headache, I feel nauseous and I feel like I have to vomit. The fish had a rotten smell and only had one bite. I feel absolutely sick!
Food: 1
Sutirna Pal
As soon as we entered there was an odd smellThe owner was rude, served sushi with over sour tasting rice, the edamame was over cooked and turned mushy. We didn't even finish meal the rude lady brought our bill as if she wants us to leave. BAD EXPERIENCEplease work on etiquette and be honest with the pricing of the food as it was slightly expensive compared to the amount. I am never going and I will not recommend anyone to go there.
Atmosphere: 1
Food: 1
Service: 1
BoBo_De_CLoWN
It was a really japanese authentic experience. The owner was very welcoming and very nice. We ordered prawn tempura, beef tataki, salmon teriyaki and a sashimi boat deluxe. Which si all very good. Would recommend to anyone looking for a japanese restaurant. Would love to visit again. ??
Atmosphere: 5
Food: 5
Service: 5
Angelica Ramos
Recommended for: quiet lunches, dinner for two, something better than Tokyo Express but more affordable than Sushi Toshi.Avoid if: you have a large dinner party, you are expecting primo AAA cuisine.If, like me, you avoided Hakone in its early years because of so-so customer service, please give them another shot. I've recently had the chance to speak to the owner and she is a lovely person. With my limited takeout budget, I have lunch every other month here.
The quality of the food was terrible. I ordered the sushi combo and it tasted terrible, also smelt quite fishy. I didn’t even come close to finishing it. Would not recommend.
Steve Antonio
Nice friendly people.Food was decent and we didn’t wait long.
Naz Ledesma
The owner was really nice, the whole atmosphere was very friendly, Really good customer service
Giordano Morgulis
Disappointed in the experience. Wanted to try a new spot and the owners/managers were watching tv shows on their iPad on full volume sitting at the table next to us. Rude manners as there was no good mannerisms portrayed. Will not be going back that’s for sure.
Jonathan Buecken
First time here and it certainly won’t be the last! Wonderful, polite, and extremely friendly service. The food was top notch, filled with flavour and presented beautifully. Highly recommend!
Loved it. Best customer services I have in while. Amazing rolls
Atmosphere: 5
Food: 5
Service: 5
I really tried to enjoy this place, and dont get me wrong the lady that worked there seemed very kind!But, I ordered a hokkigai tataki and sushi sashimi combo coming out to around $50To make a long story short, it was fishy and gave off a spoiled smell. The hokkigai was withered and dry.I was going to give it to my dog, but the smell and colour was too spoiled even to give to him.Again, I really dont want to give a bad review but i didnt eat any of the $50 i just spent :,) i really hope this business changes things up because the lady seemed very kind and i want them to be successful, but as of right now i cant give more than 1 star.
Atmosphere: 2
Food: 1
Service: 3
Perfect unagi, will definitely come
Atmosphere: 4
Food: 5
Service: 5
They might have something to eat there, as long as you know what to order. I didn’t, so I went with what was recommended by the attendant - premium salmon rolls with mango. I couldn’t get rid of the cloying taste the whole afternoon. My wife liked the pieces of mango, and the cat had no objections to the salmon pieces, hence the two stars.
Atmosphere: 2
Food: 1
Service: 3
The parked black car crossing the yellow line is Hakone’s owner talking to my bf’s brother. The old man was limping and could have said something nice to the brother. It was tightly parked. Instead of choosing to be polite, he was racist telling the brother to go back to our country. We are never going to dine there for sure! It happened right in front of his resto. With his behavior, we dined in beside his resto instead.
Atmosphere: 1
Service: 1
I love this place!!! I love the lady who does all the cooking. Prices are so good for the amount you get. Best beef tattaki I’ve had and definitely lots of beef no skimping out here!
Atmosphere: 5
Food: 5
Service: 5
I am extremely ill and I have food poisoning. I can hardly move, I have an extreme headache, I feel nauseous and I feel like I have to vomit. The fish had a rotten smell and only had one bite. I feel absolutely sick!
Food: 1
As soon as we entered there was an odd smellThe owner was rude, served sushi with over sour tasting rice, the edamame was over cooked and turned mushy. We didn't even finish meal the rude lady brought our bill as if she wants us to leave. BAD EXPERIENCEplease work on etiquette and be honest with the pricing of the food as it was slightly expensive compared to the amount. I am never going and I will not recommend anyone to go there.
Atmosphere: 1
Food: 1
Service: 1
It was a really japanese authentic experience. The owner was very welcoming and very nice. We ordered prawn tempura, beef tataki, salmon teriyaki and a sashimi boat deluxe. Which si all very good. Would recommend to anyone looking for a japanese restaurant. Would love to visit again. ??
Atmosphere: 5
Food: 5
Service: 5
Recommended for: quiet lunches, dinner for two, something better than Tokyo Express but more affordable than Sushi Toshi.Avoid if: you have a large dinner party, you are expecting primo AAA cuisine.If, like me, you avoided Hakone in its early years because of so-so customer service, please give them another shot. I've recently had the chance to speak to the owner and she is a lovely person. With my limited takeout budget, I have lunch every other month here.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Rainbow Roll
Restaurantji Recommends
The quality of the food was terrible. I ordered the sushi combo and it tasted terrible, also smelt quite fishy. I didn’t even come close to finishing it. Would not recommend.
Nice friendly people.Food was decent and we didn’t wait long.
The owner was really nice, the whole atmosphere was very friendly, Really good customer service
Disappointed in the experience. Wanted to try a new spot and the owners/managers were watching tv shows on their iPad on full volume sitting at the table next to us. Rude manners as there was no good mannerisms portrayed. Will not be going back that’s for sure.
First time here and it certainly won’t be the last! Wonderful, polite, and extremely friendly service. The food was top notch, filled with flavour and presented beautifully. Highly recommend!