UPDATED: Copied -- screenshot & text -- the restaurant's response, and added to the bottom of my review. They expect me to go there again, no remorse or talk of refunding me, maybe I should call Alberta Health Services on them!I ordered a 16" Hawaiian pizza (ham, pineapple) on Monday [March 25, 2024] and decided to add extra toppings, which were shrimp as well as chicken. I order the same pizza from Cosmic Pizza, which is where I should have gone, but I wanted to try Mondo.The pizza was to be my lunch as well as supper, and leftovers would have been for Tuesday. Well, a few hours after eating a couple of slices, I got a bad case of gas, and then the diarrhea started and persisted on & off all day Tuesday, then into Wednesday morning where it finally subsided. Clearly, one of the ingredients had to be bad. Also, I have no allergies.So I went to Mondo to speak to them. The woman working kept claiming everything was fresh, obviously not to my thinking. Then she says maybe it's viral, and that's going around. I tell her I haven't been exposed to anything as I bought the pizza and went straight home. Then she mentions her & her son had a virus that gave them diarrhea. Well, there's my exposure.They could've offered to refund my $35 in full, I would've probably been happy if they refunded half of that for what happened.So, I'll be avoiding Mondo Pizza indefinitely, and I'll be telling people I know to avoid them like the plague. If they had taken responsibility, which they didn't, then it would be different!EDIT: The gas started again, not long after midnight going into early Thursday morning, and the diarrhea started up again.EDIT 2: Restaurant's response: "Thank you for your valuable feedback. We apologize for any inconvenience caused. Further, we would like to update you that we always use fresh toppings as you know they are perishable. We expect you to see you again, and we will definitely make it better because we always try our best to make our valuable customers happy. Thank you once again!"
Atmosphere: 1
Food: 1
Service: 1
Ken T
The pizza is excellent. Not greasy, lots of toppings, and good value for the money.Don't let the location and exterior of building fool you. This is a hidden gem downtown.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Pizza
Chad “Brokenluck” Potter
Poutine is great and pizza looked amazing smelled amazing. Even though it was after dine-in hours and tables were stacked and out the way so they could clean up. It was cold out last week and they let us sit inside to eat. Very polite and courteous service. Prices for the size of orders is very fair.
Atmosphere: 5
Food: 5
Service: 5
Ezra Saul
Ordered the Diavola Pizza last night and within 4 hours I had severe food poisoning. Was up all night throwing up. Never again
Atmosphere: 1
Food: 1
Service: 1
Aisosa Osunde
I and my family had a great time here, the pizzas are so delicious and I will recommend you guys to everyone I know and the service was exceptional.
Atmosphere: 5
Food: 5
Service: 5
Nikhil Grover
Love this place, I come here every Sunday and get a large pizza with thin curst and every single time they never disappoint me i’m a regular customer and for all know I have never had a problem with this place and love their pastas too.
Atmosphere: 5
Food: 5
Service: 5
Sahildeep Singh
Last week i was on vacations in Edmonton, heard about Mondo pizza, being a European I thought to try it. Believe me it was more than my expectations . Myself and my family ordered some Canadian style pizza like all meats and Hawaiian pizzas. The taste was awesome and we found the quality way better than other pizza places we visited during our stay. It’s 10 out of 10 for the taste and quality. All the Mondo team deserves appreciation and definitely will recommend to my family and friends about this place. Thank you team Mondo !!
Atmosphere: 5
Food: 5
Service: 5
Michael Lauzon
I ordered a 16" Hawaiian pizza (ham, pineapple) on Monday [March 25, 2024] and decided to add extra toppings, which were shrimp as well as chicken. I order the same pizza from Cosmic Pizza, which is where I should have gone, but wanted to try Mondo.
The pizza was to be my lunch as well as supper, and leftovers would have been for Tuesday. Well, a few hours after eating a couple of slices, I got a bad case of gas, and then the diarrhea started and persisted on & off all day Tuesday, then into Wednesday morning where it finally subsided. Clearly, one of the ingredients had to be bad. Also, I have no allergies.
So I went to Mondo to speak to them. The woman working kept claiming everything was fresh, obviously not to my thinking. Then she says maybe it's viral, and that's going around. I tell her I haven't been exposed to anything as I bought the pizza and went straight home. Then she mentions her & her son had a virus that gave them diarrhea. Well, there's my exposure.
They could've offered to refund my $35 in full, I would've probably been happy if they refunded half of that for what happened.
So, I'll be avoiding Mondo Pizza indefinitely, and I'll be telling people I know to avoid them like the plague. If they had taken responsibility, which they didn't, then it would be different!
EDIT: The gas started again, not long after midnight going into early Thursday morning, and the diarrhea started up again.
Tess Kopp
Great grab-a-slice pizza. (1/4 slice) and the Tiramisu is amazing!!!! Wonderful lady who server me as well.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza, Tiramisu
Audrey Tibbets
Got two large pizzas and a 2L of come for 32 dollars. The pizza was absolutely amazing. And the worker even gave us cups to use for our coke. We are from Edmonton but we will definitely be coming
Great spot. Pizza is fantastic. Quick, crust was light, perfect amount of meat and cheese. Also had the teramasu for dessert - wow sooo good. Great location too!
Atmosphere: 5
Food: 5
Service: 5
ramneet kaur
Good customer service and providing delicious fresh food.
Atmosphere: 5
Food: 5
Service: 5
Gene Blake Cardinal
I enjoy the pizza an it's
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Hawaiian Pizza 10
Ufuk Ergün
It was a very delicious pizza.We liked it with my wife.And the lady was very polite and was smiling every time. Thank you!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Large Pizza
Cameron Loutitt
I've been trying out different varieties of 2 topper pizzas from Mondo's and everything I've tried has been fantastic. Their crust is light, yet filling. The pizza sauce is sweet, tangy and everything good about tomato sauce and they use a good amount of excellent quality ingredients. In particular the chicken they use is excellent, and my favorite pizza so far has been an extra cheese and pepperoni pizza. It was the perfect blend of bread, tomato sauce and cheese and I was astounded by how perfectly simple it was. Being downtown, there are sometimes less fortunate people hanging around the premises, but that's one of the best things about pizza, is it's the perfect food that allows you to share.
UPDATED: Copied -- screenshot & text -- the restaurant's response, and added to the bottom of my review. They expect me to go there again, no remorse or talk of refunding me, maybe I should call Alberta Health Services on them!I ordered a 16" Hawaiian pizza (ham, pineapple) on Monday [March 25, 2024] and decided to add extra toppings, which were shrimp as well as chicken. I order the same pizza from Cosmic Pizza, which is where I should have gone, but I wanted to try Mondo.The pizza was to be my lunch as well as supper, and leftovers would have been for Tuesday. Well, a few hours after eating a couple of slices, I got a bad case of gas, and then the diarrhea started and persisted on & off all day Tuesday, then into Wednesday morning where it finally subsided. Clearly, one of the ingredients had to be bad. Also, I have no allergies.So I went to Mondo to speak to them. The woman working kept claiming everything was fresh, obviously not to my thinking. Then she says maybe it's viral, and that's going around. I tell her I haven't been exposed to anything as I bought the pizza and went straight home. Then she mentions her & her son had a virus that gave them diarrhea. Well, there's my exposure.They could've offered to refund my $35 in full, I would've probably been happy if they refunded half of that for what happened.So, I'll be avoiding Mondo Pizza indefinitely, and I'll be telling people I know to avoid them like the plague. If they had taken responsibility, which they didn't, then it would be different!EDIT: The gas started again, not long after midnight going into early Thursday morning, and the diarrhea started up again.EDIT 2: Restaurant's response: "Thank you for your valuable feedback. We apologize for any inconvenience caused. Further, we would like to update you that we always use fresh toppings as you know they are perishable. We expect you to see you again, and we will definitely make it better because we always try our best to make our valuable customers happy. Thank you once again!"
Atmosphere: 1
Food: 1
Service: 1
The pizza is excellent. Not greasy, lots of toppings, and good value for the money.Don't let the location and exterior of building fool you. This is a hidden gem downtown.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Pizza
Poutine is great and pizza looked amazing smelled amazing. Even though it was after dine-in hours and tables were stacked and out the way so they could clean up. It was cold out last week and they let us sit inside to eat. Very polite and courteous service. Prices for the size of orders is very fair.
Atmosphere: 5
Food: 5
Service: 5
Ordered the Diavola Pizza last night and within 4 hours I had severe food poisoning. Was up all night throwing up. Never again
Atmosphere: 1
Food: 1
Service: 1
I and my family had a great time here, the pizzas are so delicious and I will recommend you guys to everyone I know and the service was exceptional.
Atmosphere: 5
Food: 5
Service: 5
Love this place, I come here every Sunday and get a large pizza with thin curst and every single time they never disappoint me i’m a regular customer and for all know I have never had a problem with this place and love their pastas too.
Atmosphere: 5
Food: 5
Service: 5
Last week i was on vacations in Edmonton, heard about Mondo pizza, being a European I thought to try it. Believe me it was more than my expectations . Myself and my family ordered some Canadian style pizza like all meats and Hawaiian pizzas. The taste was awesome and we found the quality way better than other pizza places we visited during our stay. It’s 10 out of 10 for the taste and quality. All the Mondo team deserves appreciation and definitely will recommend to my family and friends about this place. Thank you team Mondo !!
Atmosphere: 5
Food: 5
Service: 5
I ordered a 16" Hawaiian pizza (ham, pineapple) on Monday [March 25, 2024] and decided to add extra toppings, which were shrimp as well as chicken. I order the same pizza from Cosmic Pizza, which is where I should have gone, but wanted to try Mondo. The pizza was to be my lunch as well as supper, and leftovers would have been for Tuesday. Well, a few hours after eating a couple of slices, I got a bad case of gas, and then the diarrhea started and persisted on & off all day Tuesday, then into Wednesday morning where it finally subsided. Clearly, one of the ingredients had to be bad. Also, I have no allergies. So I went to Mondo to speak to them. The woman working kept claiming everything was fresh, obviously not to my thinking. Then she says maybe it's viral, and that's going around. I tell her I haven't been exposed to anything as I bought the pizza and went straight home. Then she mentions her & her son had a virus that gave them diarrhea. Well, there's my exposure. They could've offered to refund my $35 in full, I would've probably been happy if they refunded half of that for what happened. So, I'll be avoiding Mondo Pizza indefinitely, and I'll be telling people I know to avoid them like the plague. If they had taken responsibility, which they didn't, then it would be different! EDIT: The gas started again, not long after midnight going into early Thursday morning, and the diarrhea started up again.
Great grab-a-slice pizza. (1/4 slice) and the Tiramisu is amazing!!!! Wonderful lady who server me as well.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza, Tiramisu
Got two large pizzas and a 2L of come for 32 dollars. The pizza was absolutely amazing. And the worker even gave us cups to use for our coke. We are from Edmonton but we will definitely be coming
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Great spot. Pizza is fantastic. Quick, crust was light, perfect amount of meat and cheese. Also had the teramasu for dessert - wow sooo good. Great location too!
Atmosphere: 5
Food: 5
Service: 5
Good customer service and providing delicious fresh food.
Atmosphere: 5
Food: 5
Service: 5
I enjoy the pizza an it's
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Hawaiian Pizza 10
It was a very delicious pizza.We liked it with my wife.And the lady was very polite and was smiling every time. Thank you!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Large Pizza
I've been trying out different varieties of 2 topper pizzas from Mondo's and everything I've tried has been fantastic. Their crust is light, yet filling. The pizza sauce is sweet, tangy and everything good about tomato sauce and they use a good amount of excellent quality ingredients. In particular the chicken they use is excellent, and my favorite pizza so far has been an extra cheese and pepperoni pizza. It was the perfect blend of bread, tomato sauce and cheese and I was astounded by how perfectly simple it was. Being downtown, there are sometimes less fortunate people hanging around the premises, but that's one of the best things about pizza, is it's the perfect food that allows you to share.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Large Pizza, Cheese Pizza