Dear Royal pizza.Our family has been loyal customers as of your opening in our location. We order at least twice every month. Usually two large pepperoni pizzas. Sometimes more if we have guests or switch it up a little if one of the boys (9 and10) want to try something different. But we always end up with the pepperoni. They’ll eat pepperoni pizza anywhere but I order from here because when I treat myself to pizza I want the best pizza. And I consider yours best!!!There have been minimal mishaps in the past. One time forgot the Greek salad we ordered and paid for….Missing cheese. It never really mattered to much because the pizza is always perfection ?That aside today( Saturday April 6) we ordered our usual to large pepperoni pizzas and I was sadly very disappointed. The normally perfect crust Pefect cheese everywhere and browning ratio were used to was completely off? by the time I took a photo part of the pizza was gone cause the kids ran for it but it was completely different than usual. Crust not cooked. Most cheese and toppings missed. No beautiful brown bubbly cheese.I try not to eat in excess and usually pick out what I think are the best looking pieces….I didn’t have any.Bottom line I’m not wanting to complain but I was wondering if there’s new management? Or new cooks?I just want to know if I need to find a new pizza place because if this is the new pizza I’ll go somewhere else.Other than today and minimal problems the pizza is always great. I’m just hoping for a response so I know if I can trust this location again. Thank you for your help.From. A true Royal pizza lover
Atmosphere: 4
Food: 4
Service: 4
B D
Not sure why this place doesn’t have a 5 star rating, this is literally the only good pizza in Edmonton, and probably the best Royal Pizza in Edmonton.
Atmosphere: 5
Food: 5
Service: 5
Balraj Samra
Pizza tastes great.Good customer service by
Atmosphere: 4
Food: 4
Service: 4
snobear
A PERFECT pizza. As usual. The pizza bread is also delicious with tzatziki sauce. We can't eat pizza from anywhere else.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
mustafa hussein
I’m very thankful this location is near my home because it is a good one. The pizzas are consistent and the people are always nice. It’s too bad the location near where I work is total garbage and can’t be like this one.
Atmosphere: 5
Food: 5
Service: 5
MarieLouise AV
Pizza is almost like deep-dish, loaded with lots of cheese ??? !!! I love that they have add anchovies option, which made our shrimp-mushroom pizza more delicious.Delivery service was fast. Pizza was still hot when it arrived.Not exactly cheap, but definitely worth your $$. One of the best pizzas we've had in Edmonton. Will be coming back very soon!
Atmosphere: 5
Food: 5
Service: 5
Meagan
Great pizza, fast service and I like their monthly deals. They are very friendly too!
Atmosphere: 5
Food: 5
Service: 5
Leo R
Feb 22, 2024.Ordered a pizza by phone and was told it would be ready in 20 minutes. We went to pick it up,only to find out that they have not even started working on it. Then buddy who took our call, said he didn't even get a call from us but we called this exact location. His attitude was rude and dismissive. Waste of time. He did nothing to correct his mistake and didn't offer to make our order when we arrived thinking it would be ready. Guy should be fired and replacedNot coming back to this circus
Atmosphere: 1
Food: 1
Service: 1
Bri 159
5 minutes from our new place. Very happy to find out this Royal location is excellent.
Food: 5
Service: 5
Karen Jaques
Best pizza I've had in forever. Bacon crumble and pineapple. Keswick location is takeout only. It was amazing this morning too, reheated in the air fryer at 350F.
We ordered pizza from this location. As I was eating a piece of pizza I crunched down and thought I broke a tooth, I pulled a piece of metal out of my mouth. It was a metal rivet. I was shocked. We called and asked for a manager to call us back. Speechless.
A Morris
This pizza is delicious! Made with great quality and love.
Atmosphere: 4
Food: 5
Service: 5
Sreenath Nathan
I have ordered pizza from here in the past and it was decent. Ordered salt & pepper wings recently and it was too salty. Also, the staff said it would be ready in 5 minutes but took more than 10 minutes. It's minor but nothing wrong with saying a realistic pickup time.
Atmosphere: 3
Food: 3
Service: 4
Will Lewis
My new go to royal pizza location. Excellent quality toppings cooked to perfection!! Delicious pizza!
Atmosphere: 5
Food: 5
Service: 5
H W
Delivered HOT and delicious! Delivery driver was so kind and had a great smile! Thank you!
Dear Royal pizza.Our family has been loyal customers as of your opening in our location. We order at least twice every month. Usually two large pepperoni pizzas. Sometimes more if we have guests or switch it up a little if one of the boys (9 and10) want to try something different. But we always end up with the pepperoni. They’ll eat pepperoni pizza anywhere but I order from here because when I treat myself to pizza I want the best pizza. And I consider yours best!!!There have been minimal mishaps in the past. One time forgot the Greek salad we ordered and paid for….Missing cheese. It never really mattered to much because the pizza is always perfection ?That aside today( Saturday April 6) we ordered our usual to large pepperoni pizzas and I was sadly very disappointed. The normally perfect crust Pefect cheese everywhere and browning ratio were used to was completely off? by the time I took a photo part of the pizza was gone cause the kids ran for it but it was completely different than usual. Crust not cooked. Most cheese and toppings missed. No beautiful brown bubbly cheese.I try not to eat in excess and usually pick out what I think are the best looking pieces….I didn’t have any.Bottom line I’m not wanting to complain but I was wondering if there’s new management? Or new cooks?I just want to know if I need to find a new pizza place because if this is the new pizza I’ll go somewhere else.Other than today and minimal problems the pizza is always great. I’m just hoping for a response so I know if I can trust this location again. Thank you for your help.From. A true Royal pizza lover
Atmosphere: 4
Food: 4
Service: 4
Not sure why this place doesn’t have a 5 star rating, this is literally the only good pizza in Edmonton, and probably the best Royal Pizza in Edmonton.
Atmosphere: 5
Food: 5
Service: 5
Pizza tastes great.Good customer service by
Atmosphere: 4
Food: 4
Service: 4
A PERFECT pizza. As usual. The pizza bread is also delicious with tzatziki sauce. We can't eat pizza from anywhere else.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
I’m very thankful this location is near my home because it is a good one. The pizzas are consistent and the people are always nice. It’s too bad the location near where I work is total garbage and can’t be like this one.
Atmosphere: 5
Food: 5
Service: 5
Pizza is almost like deep-dish, loaded with lots of cheese ??? !!! I love that they have add anchovies option, which made our shrimp-mushroom pizza more delicious.Delivery service was fast. Pizza was still hot when it arrived.Not exactly cheap, but definitely worth your $$. One of the best pizzas we've had in Edmonton. Will be coming back very soon!
Atmosphere: 5
Food: 5
Service: 5
Great pizza, fast service and I like their monthly deals. They are very friendly too!
Atmosphere: 5
Food: 5
Service: 5
Feb 22, 2024.Ordered a pizza by phone and was told it would be ready in 20 minutes. We went to pick it up,only to find out that they have not even started working on it. Then buddy who took our call, said he didn't even get a call from us but we called this exact location. His attitude was rude and dismissive. Waste of time. He did nothing to correct his mistake and didn't offer to make our order when we arrived thinking it would be ready. Guy should be fired and replacedNot coming back to this circus
Atmosphere: 1
Food: 1
Service: 1
5 minutes from our new place. Very happy to find out this Royal location is excellent.
Food: 5
Service: 5
Best pizza I've had in forever. Bacon crumble and pineapple. Keswick location is takeout only. It was amazing this morning too, reheated in the air fryer at 350F.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
We ordered pizza from this location. As I was eating a piece of pizza I crunched down and thought I broke a tooth, I pulled a piece of metal out of my mouth. It was a metal rivet. I was shocked. We called and asked for a manager to call us back. Speechless.
This pizza is delicious! Made with great quality and love.
Atmosphere: 4
Food: 5
Service: 5
I have ordered pizza from here in the past and it was decent. Ordered salt & pepper wings recently and it was too salty. Also, the staff said it would be ready in 5 minutes but took more than 10 minutes. It's minor but nothing wrong with saying a realistic pickup time.
Atmosphere: 3
Food: 3
Service: 4
My new go to royal pizza location. Excellent quality toppings cooked to perfection!! Delicious pizza!
Atmosphere: 5
Food: 5
Service: 5
Delivered HOT and delicious! Delivery driver was so kind and had a great smile! Thank you!
Atmosphere: 5
Food: 5
Service: 5