The store is supposed to be open until 10 and we went at 9:30 pm and the girl had the door locked already and lied that store close at 9pm instead and when I called store she said i can open the door in couple of minutes. You guys really need to make sure employees knows what are store hours.
Service: 1
Gurwinder Virk
Wrost experience at this subway locationThere was a girl her name start with RShe was looking unhappy to help us even she didn’t have smile on her face
Atmosphere: 1
Food: 5
Service: 1
Bill Warnes
I've been going into this location to pick up a sandwich on my way out fishing. Summer and Winter.On my most recent visit I was somewhat surprised by the size of the sandwich.Same order as usual.MUCH Smaller than usual.
Atmosphere: 3
Service: 5
Gurpreet Kaur
Very good customer service .Sam who made the sandwiches for us she was very nice Lady . Definitely we will go back there
Atmosphere: 5
Food: 5
Service: 5
Julia Micku
Don’t come here if you appreciate good customer service. 2 employees working and both are in the back when you enter. They barely said hello, and did talk to themselves in their own language. I will be filing a formal complaint online because it’s not the first time the service has been this way.Overall, I think subway is going down hill. Food doesn’t taste fresh, and I’m not sure if it’s this location not using quality ingredients or however that works, but it was definitely the worst sub I’ve ever had at subway. Customer service can go a long way. I’ve been coming here my whole life and subway definitely lost a customer today. I won’t be eating at this franchise again.
Atmosphere: 1
Food: 1
Service: 1
Pedro Francisco
Wouldnt take my 100 dollar bill but Wendys next door did ?
Aman Dhiman
Bad customer
Atmosphere: 1
Food: 1
Service: 1
Mark Gideon Urbano
Horrible manager... there were a lot of costumer outside but wont help the only person in the front. They were talking at the back doing things that could be done on a later time instead of helping the person on front... people on line already left because the service was taking a long time...
Atmosphere: 1
Food: 5
Service: 1
Kaylee Campbell
They put their ingredients away 20 minutes before close hoping they'll be able to leave early or right at close and then tell you they ran out of stuff. They also had the audacity to rush my order because they were closed but I just waited 10 minutes to be served. Everyone is so miserable here and should go get a job they like.
Atmosphere: 1
Food: 1
Service: 1
Rose Deep
I'd like to commend the Subway employee who served me during her closing time. Despite the late hour, she maintained a positive attitude, provided excellent service, and ensured my order was prepared with care. Her dedication and professionalism were truly impressive, and I appreciate her commitment to customer satisfaction even during busy closing hours."
Absolute WORST service ever recieved. My Partner came in to get a sandwich and when it came time to pay she payed with cash. The employee took the change and threw it on the counter. My partner decided to pick it up and as she struggled to grab the change (long nails) The employee just stood there smirking the whole time without an apology. I called to address the issue and the "supervisor" answered and I told them what happened and she said she would "tell the employee not to do it again" as she chuckled under her breath. I asked if I could still speak to the manager she said she would get them to call me back. Still have had no call back at all. DO NOT GO TO THIS ESTABLISHMENT AT ALL. ABSOLUTELY RUDE AND DO NOT CARE AT ALL
Atmosphere: 1
Food: 1
Service: 1
Jennifer Enego
Great location, friendly staff. They never have soggy tomatoes here which I like. I hate soggy tomatoes. Sam always greets everyone with a smile, she’s great. Definitely one of the better locations in the city.
Atmosphere: 5
Food: 5
Service: 5
Heather Smerychynski
This is my favourite subway in Edmonton and all of the surrounding areas! There’s a pleasant lady that works there I think her name is Sam and she’s always super friendly and makes the best subs (even better than me)
Atmosphere: 5
Food: 5
Service: 5
Nephthys 780
This is by far my favourite location. The store is clean and the staff is friendly. They've never messed up my sub!
Atmosphere: 5
Food: 5
Service: 5
Michaela Lathlin
Great experience, my daughter didn't know what to get and Sam helped her through the process, very patient and kind
The store is supposed to be open until 10 and we went at 9:30 pm and the girl had the door locked already and lied that store close at 9pm instead and when I called store she said i can open the door in couple of minutes. You guys really need to make sure employees knows what are store hours.
Service: 1
Wrost experience at this subway locationThere was a girl her name start with RShe was looking unhappy to help us even she didn’t have smile on her face
Atmosphere: 1
Food: 5
Service: 1
I've been going into this location to pick up a sandwich on my way out fishing. Summer and Winter.On my most recent visit I was somewhat surprised by the size of the sandwich.Same order as usual.MUCH Smaller than usual.
Atmosphere: 3
Service: 5
Very good customer service .Sam who made the sandwiches for us she was very nice Lady . Definitely we will go back there
Atmosphere: 5
Food: 5
Service: 5
Don’t come here if you appreciate good customer service. 2 employees working and both are in the back when you enter. They barely said hello, and did talk to themselves in their own language. I will be filing a formal complaint online because it’s not the first time the service has been this way.Overall, I think subway is going down hill. Food doesn’t taste fresh, and I’m not sure if it’s this location not using quality ingredients or however that works, but it was definitely the worst sub I’ve ever had at subway. Customer service can go a long way. I’ve been coming here my whole life and subway definitely lost a customer today. I won’t be eating at this franchise again.
Atmosphere: 1
Food: 1
Service: 1
Wouldnt take my 100 dollar bill but Wendys next door did ?
Bad customer
Atmosphere: 1
Food: 1
Service: 1
Horrible manager... there were a lot of costumer outside but wont help the only person in the front. They were talking at the back doing things that could be done on a later time instead of helping the person on front... people on line already left because the service was taking a long time...
Atmosphere: 1
Food: 5
Service: 1
They put their ingredients away 20 minutes before close hoping they'll be able to leave early or right at close and then tell you they ran out of stuff. They also had the audacity to rush my order because they were closed but I just waited 10 minutes to be served. Everyone is so miserable here and should go get a job they like.
Atmosphere: 1
Food: 1
Service: 1
I'd like to commend the Subway employee who served me during her closing time. Despite the late hour, she maintained a positive attitude, provided excellent service, and ensured my order was prepared with care. Her dedication and professionalism were truly impressive, and I appreciate her commitment to customer satisfaction even during busy closing hours."
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Absolute WORST service ever recieved. My Partner came in to get a sandwich and when it came time to pay she payed with cash. The employee took the change and threw it on the counter. My partner decided to pick it up and as she struggled to grab the change (long nails) The employee just stood there smirking the whole time without an apology. I called to address the issue and the "supervisor" answered and I told them what happened and she said she would "tell the employee not to do it again" as she chuckled under her breath. I asked if I could still speak to the manager she said she would get them to call me back. Still have had no call back at all. DO NOT GO TO THIS ESTABLISHMENT AT ALL. ABSOLUTELY RUDE AND DO NOT CARE AT ALL
Atmosphere: 1
Food: 1
Service: 1
Great location, friendly staff. They never have soggy tomatoes here which I like. I hate soggy tomatoes. Sam always greets everyone with a smile, she’s great. Definitely one of the better locations in the city.
Atmosphere: 5
Food: 5
Service: 5
This is my favourite subway in Edmonton and all of the surrounding areas! There’s a pleasant lady that works there I think her name is Sam and she’s always super friendly and makes the best subs (even better than me)
Atmosphere: 5
Food: 5
Service: 5
This is by far my favourite location. The store is clean and the staff is friendly. They've never messed up my sub!
Atmosphere: 5
Food: 5
Service: 5
Great experience, my daughter didn't know what to get and Sam helped her through the process, very patient and kind
Atmosphere: 5
Food: 5
Service: 5