Tim Hortons

13080 St Albert Trail NW, Edmonton
(780) 482-5696

Recent Reviews

Talena Baker

The staff are friendly but if you think your order is going to be correct, you'd be right about 25% of the time. I have been to this establishment 6 times in the last month and only twice was my order correct. I order a simply sausage biscuit, I don't see how that is complicated. Today I recieved a wrap with bacon? It's really frustrating, especially when you go in the drive thru so you don't open your order till you get to your destination.My advice, look at your order before driving away.

Atmosphere: 1

Food: 1

Service: 4

Anya Haven

NO starr! Very very bad service. no workers on busy hours (12:30 pm) wish didnt come here

Francisco Rivas

I just came back to this place after 7 months, and it's so much cleaner now!

Atmosphere: 5

Food: 5

Service: 5

Tenzin Jangchup

Went in today for a breakfast combo with large tea..surprisingly I was told that they charge 15cent for paper bag..seriously 15cent for those small paper bags to hold a breakfast sandwich n a hash brown this is insane..never heard of that before..just avaricious..

Hillary Ngo-Tran

Left without ordering. Staff ignored me then told me to wait a moment, so I waited, but after a while, I saw the staff member who I talked to wiping the floor. The other staff stood by not helping customers, noticing me, and ignoring me as well. This is not my first experience being ignored by staff at this location.

Service: 1

A F

They legit don't have honey here the older lady working Said. Shes always rude and rushing people. Points the laser directly at your eyes on purpose. Lazy worker barely speaks English and then lies and says tim Hortons doesn't have honey. liars

Scott

Went through the drive thru, got a turkey bacon club with some modifications and a green tea. Everyone was pleasant, the food came quick, and had no

Food: 5

Service: 5

Nathan Latimer

You would hope you'd have fast service on a Sunday when you have 4 people working and 2 cars in the drive through. Unfortunately, that is not the case.This location is always notoriously slow. If you want your coffee prepared slowly and you are not in a hurry, be sure to visit this Tim Hortons.

Atmosphere: 3

Food: 4

Service: 2

Thomas styles

It says right on the hours that they are open till 11 but every time I come between 9-10 they have the doors locked! Tonight some employees were just sitting there!!

Atmosphere: 2

Food: 3

Service: 2

Rebekah Schindel

I ordered a BLT sandwich with extra mayonnaise but I got a BLT with no mayonnaise sandwich was dry and gross.

Food: 1

Tyler

Drive thru staff was horrible, had to repeat order multiple time before they got it right. Bagel breakfast sandwiche was thrown together with no care. Eggs are gross. Ice cap was just frozen cream, no actual coffee. Never going to this location again.

Atmosphere: 1

Food: 1

Service: 1

Randy B

Clean. Odd Tim Hortons all off on its own, not much

Atmosphere: 4

Food: 4

Service: 4

Yasser Kamran

The washrooms were extremely dirty and disgusting (not adding pics on purpose) and when the staff was requested to clean the washrooms they took at least 15 - 20 mins to clean and despite that, they did not clean anything except for moping the floors.Extremely disappointing and disgusting.

Atmosphere: 1

Food: 5

Service: 1

dylan armitstead

Stopped in to grab food the staff gave me half of my order half of someone else's. When I called in to asked what happened I got laughed at by staff members and management. The staff there are unprofessional and don't pay attention to what they're doing watch

Atmosphere: 2

Food: 1

Service: 1

John Addison

Reliably good. A quick bagel belt and a coffee is my go to order. It seems like when I get a hot chocolate, the machine has run out of flavour, and I get colored water. This happens more often than I would have expected.

Atmosphere: 4

Food: 4

Service: 4

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