I've been frequenting Jeffrey's for years now, but this was my first time coming in for dinner. I came in with a group of 10 of us. Reservations were made much in advance and when I requested the bartop tables, it was failed to be mentioned that not all of us would be able to sit together. That was the first disappointment; and the staff was unwilling to accommodate once we got there and saw this.Five of us ordered drinks that were absolutely horrid. I wish the waitress would have suggested a better options, as they usually do. When two of the girls asked to get different drinks, they were told that they may order another drink, however, the current drink would not be taken off their bill. We've been to much higher end restaurants all around town and these restaurants are always willing to replace a drink if a customer does not like it. Their policy and awful customer service was absurd to us. That was something I absolutely did not expect. The waitress and what I assume was her manager were not very friendly.I also ordered a coffee after this whole debacle and never got it. By that time, we were disappointed and felt uncomfortable by the staff, so we left. Not sure what was going on a Jeffrey's, but do better.
Atmosphere: 5
Food: 4
Service: 1
Karen
Service was slow. Waiting 10 minutes for a waitress to first come.e to the table. Had a cookie that was as hard as a rock and unable ti eat.Disappointed as usually this is a good establishment.
Atmosphere: 4
Food: 3
Service: 2
Ash Russ
I rarely go out of my way to write reviews or complain, but unfortunately I had quite a negative customer service experience at the mill district location today.I was in at that location at approximately 130 pm, and had a slip right outside the front entrance, as there was slush and an accumulation of ice on the walkway in front of the door. I twisted my ankle and hurt my arm, spilling the coffee I just purchased as a result.I went in to ask if there were any napkins and suggested they clear the walkway/put salt down due to the fall. I was met with rudeness from the staff, being told that the napkins were right in front of me, in a sarcastic tone. They immediately walked away from me without asking anything about the accident and essentially ignored me.No issue with the food or drink, great taste overall, but the level of discontent and lack of professionalism was quite appalling. After driving by approximately 30 minutes later, the ice issue did not appear to be rectified. If this is the level of service that is expected, I don’t think I would be returning back or recommending this to others. I called to ask for the managers email, but the one I was provided bounced back (although I may have written it down wrong). Honestly don’t think anything would come of this, as I believe it was the owner in the interaction, but it makes me think twice about giving them my service…
Service: 1
Grant Burwash
Very much enjoyed the prime rib sandwich I had! Excellent Job!
Paige Nelson
One of my best restaurant experiences. Plus, this place has shopping! What else could you ask for? Staff was extremely welcoming and friendly. Every option on the menu seemed to have a story. I enjoyed every bite!
Atmosphere: 5
Food: 5
Service: 5
Cody Toews
Great vibe and good
Atmosphere: 5
Food: 5
Service: 5
Patrick Coppens
Has become overly expensive so we've stopped eating there!Just coffee once in a
Atmosphere: 4
Food: 4
Service: 4
Sky-Hook Industries
Definitely the best restaurant in Grande Prairie. The chef that created the menu is a true artist and it's very refreshing to find such a great place with amazingly prepared food with fresh ingredients all the way up in Grande Prairie. There are some incredible restaurants and chefs in the Kelowna area where I am from and this place is neck-and-neck with the best of them in my opinion
Atmosphere: 5
Food: 5
Service: 5
Toztitoz Calvin
It is truly unfortunate that I have to write this review. This establishment has a wonderful atmosphere and is clearly organized to in a thoughtful manner.HOWEVER, ive been met with the *rudest* “woman” to have graced the city of Grande Prairie. I write woman in quotation marks because I am still unsure whether or not she is simply a manifestation of hell.She has the eyes of my sleep paralysis demon and no amount of Michael Jackson music played through these speakers will make my day better.to be 100% honest what she said, but it was rude
Atmosphere: 2
Food: 4
Service: 1
Anastasia Shalagan
Went here for valentines and it was a rip off, littlest portions of 4 foods entrees the size of my eyeball then a subpar main for 100$, absolutely not worth
I've been frequenting Jeffrey's for years now, but this was my first time coming in for dinner. I came in with a group of 10 of us. Reservations were made much in advance and when I requested the bartop tables, it was failed to be mentioned that not all of us would be able to sit together. That was the first disappointment; and the staff was unwilling to accommodate once we got there and saw this.Five of us ordered drinks that were absolutely horrid. I wish the waitress would have suggested a better options, as they usually do. When two of the girls asked to get different drinks, they were told that they may order another drink, however, the current drink would not be taken off their bill. We've been to much higher end restaurants all around town and these restaurants are always willing to replace a drink if a customer does not like it. Their policy and awful customer service was absurd to us. That was something I absolutely did not expect. The waitress and what I assume was her manager were not very friendly.I also ordered a coffee after this whole debacle and never got it. By that time, we were disappointed and felt uncomfortable by the staff, so we left. Not sure what was going on a Jeffrey's, but do better.
Atmosphere: 5
Food: 4
Service: 1
Service was slow. Waiting 10 minutes for a waitress to first come.e to the table. Had a cookie that was as hard as a rock and unable ti eat.Disappointed as usually this is a good establishment.
Atmosphere: 4
Food: 3
Service: 2
I rarely go out of my way to write reviews or complain, but unfortunately I had quite a negative customer service experience at the mill district location today.I was in at that location at approximately 130 pm, and had a slip right outside the front entrance, as there was slush and an accumulation of ice on the walkway in front of the door. I twisted my ankle and hurt my arm, spilling the coffee I just purchased as a result.I went in to ask if there were any napkins and suggested they clear the walkway/put salt down due to the fall. I was met with rudeness from the staff, being told that the napkins were right in front of me, in a sarcastic tone. They immediately walked away from me without asking anything about the accident and essentially ignored me.No issue with the food or drink, great taste overall, but the level of discontent and lack of professionalism was quite appalling. After driving by approximately 30 minutes later, the ice issue did not appear to be rectified. If this is the level of service that is expected, I don’t think I would be returning back or recommending this to others. I called to ask for the managers email, but the one I was provided bounced back (although I may have written it down wrong). Honestly don’t think anything would come of this, as I believe it was the owner in the interaction, but it makes me think twice about giving them my service…
Service: 1
Very much enjoyed the prime rib sandwich I had! Excellent Job!
One of my best restaurant experiences. Plus, this place has shopping! What else could you ask for? Staff was extremely welcoming and friendly. Every option on the menu seemed to have a story. I enjoyed every bite!
Atmosphere: 5
Food: 5
Service: 5
Great vibe and good
Atmosphere: 5
Food: 5
Service: 5
Has become overly expensive so we've stopped eating there!Just coffee once in a
Atmosphere: 4
Food: 4
Service: 4
Definitely the best restaurant in Grande Prairie. The chef that created the menu is a true artist and it's very refreshing to find such a great place with amazingly prepared food with fresh ingredients all the way up in Grande Prairie. There are some incredible restaurants and chefs in the Kelowna area where I am from and this place is neck-and-neck with the best of them in my opinion
Atmosphere: 5
Food: 5
Service: 5
It is truly unfortunate that I have to write this review. This establishment has a wonderful atmosphere and is clearly organized to in a thoughtful manner.HOWEVER, ive been met with the *rudest* “woman” to have graced the city of Grande Prairie. I write woman in quotation marks because I am still unsure whether or not she is simply a manifestation of hell.She has the eyes of my sleep paralysis demon and no amount of Michael Jackson music played through these speakers will make my day better.to be 100% honest what she said, but it was rude
Atmosphere: 2
Food: 4
Service: 1
Went here for valentines and it was a rip off, littlest portions of 4 foods entrees the size of my eyeball then a subpar main for 100$, absolutely not worth
Atmosphere: 5
Food: 1
Service: 4
Restaurantji Recommends
Most creative and unique dishes, never disappoints.
Atmosphere: 5
Food: 5
Service: 5
Best breakfast and awesome
Atmosphere: 5
Food: 5
Service: 5
Fast service and delicious food.Lots of desserts and always delicious?Lovely suffed animals in the gift
Atmosphere: 5
Food: 5
Service: 5
California turkey club was amazing and the homemade guacamole is out of this world. My new favorite
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Falafel Wrap
Had an amazing lunch.
Atmosphere: 5
Food: 5
Service: 5