The burger patty’s were small and bland. Not worth the expense.All staff members were wearing black gloves. The staff member that took my order wore the same dirty gloves to take my order and payment, put my food on the tray, bring it to me in the restaurant, and to enter the bathroom door code. It was disgusting. Gloves are terrible to be worn all the time, as people cannot feel when their hands needs to be washed. There was no hand washing or glove changing that I saw while there. So gross!
Atmosphere: 1
Food: 3
Service: 5
Meister CatMan
Got something I asked for ontop of my food that was a packet of something. I can't appreciate this. Won't be going here anymore.
Atmosphere: 1
Food: 1
Service: 1
Mike Thiessen
Ouce Cream!!
Atmosphere: 5
Food: 5
Service: 5
Jaclyn T
Make sure they give you a receipt in drive-thru. If your order is wrong, they do not offer a refund. You can receive attitude over the phone and a coupon in the mail for the missed item. Disappointed. Mayor magrath location.
Atmosphere: 1
Food: 1
Service: 1
Joel Normand
Slowest in store line up. Caters to drive through as usual and skip drivers. Unbelievable actually how slow this experience was. Fries were cold tooLmao.
Atmosphere: 1
Service: 1
Aj Parker
I'm not going to lie, I'm pretty picky sometimes when it comes to my customer service! I've always provided fantastic service to people, so I guess I'm partially disillusioned that it should just be happening like that everywhere for everyone! But sadly it is not! However, Avery at the Mayor McGrath location showed me that fantastic customer service is still out there!!! She was so sweet, put up with me and still made me feel like I was so special even though I know I was a bit of a pain! Haha Thank you Avery! So many people in customer service should take some lessons from you!! DQ is lucky to have you!!
Atmosphere: 5
Food: 5
Service: 5
Natasha Debolt
I had ordered my sons bday cake from here and accidentally ordered it twice. They refunded the money, and since I lived an hour away they put it in a box and packed it with ice for me. I believe the person that helped me was Julie. Super friendly and awesome service. Thank you so much!
Anthony Ries
They still make great ice cream butt the facility is getting old and rundown and there products are still very expensive.Parking: Take your car, drive in between the yellow lines. ? Wounderbar.
Did not let me claim my birthday gift, the employee did not even wish a happy birthday. I’ve came to this Dairy Queen before and never saw a worker like this! And my change was miscounted and I didn’t get the rest of the 1$. Not the best place if you want a decent experience of having food. Would not recommend this employee to serve for you!Kid-friendliness: Not the best place because of the lack of service and atmosphere smelt a lot like oil, except floor was at least cleaned. Also another thing, 80% of the tables are always dirty and not cleaned properly!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Girl Guides Mint Chocolate Cookie Blizzard
All what you will experience from this restaurant is the attitude and arrogance of the girl with lashes in their kitchen. My husband wanted to use the washroom and nobody came to help us with opening the door. So he just called the girl by waving her back door. She got pissed off and almost slammed his fingers with the door. The staff is not safe to be around. Get away your kids specially
Atmosphere: 1
Food: 1
Service: 1
Alejandra Jimenez
On the website it says that the hours are until 11:00 pm, we were 20 minutes earlier and they only told us that it was closed, there were people in the kitchen and they did not want to sell us anything.
Mark Frache
Food was as expected typical fast food quality. My blizzard was exactly what I wanted and expected, and it passed the upside down test. It was a nice storefront.
Very fast service and friendly staff.Clean bathrooms as well.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sundaes, Banana Split, Fries
Neil Jahren
I'm not sure what sets this dq apart from others except for maybe excellent management. Comparing it to another dq in Lethbridge the wait times are very short, the order accuracy is excellent, the staff is very friendly and happy to help and most importantly my food and ice cream always tastes great. This store is an example of what the right team leader and staff can achieve. I always leave this restaurant happy.
The burger patty’s were small and bland. Not worth the expense.All staff members were wearing black gloves. The staff member that took my order wore the same dirty gloves to take my order and payment, put my food on the tray, bring it to me in the restaurant, and to enter the bathroom door code. It was disgusting. Gloves are terrible to be worn all the time, as people cannot feel when their hands needs to be washed. There was no hand washing or glove changing that I saw while there. So gross!
Atmosphere: 1
Food: 3
Service: 5
Got something I asked for ontop of my food that was a packet of something. I can't appreciate this. Won't be going here anymore.
Atmosphere: 1
Food: 1
Service: 1
Ouce Cream!!
Atmosphere: 5
Food: 5
Service: 5
Make sure they give you a receipt in drive-thru. If your order is wrong, they do not offer a refund. You can receive attitude over the phone and a coupon in the mail for the missed item. Disappointed. Mayor magrath location.
Atmosphere: 1
Food: 1
Service: 1
Slowest in store line up. Caters to drive through as usual and skip drivers. Unbelievable actually how slow this experience was. Fries were cold tooLmao.
Atmosphere: 1
Service: 1
I'm not going to lie, I'm pretty picky sometimes when it comes to my customer service! I've always provided fantastic service to people, so I guess I'm partially disillusioned that it should just be happening like that everywhere for everyone! But sadly it is not! However, Avery at the Mayor McGrath location showed me that fantastic customer service is still out there!!! She was so sweet, put up with me and still made me feel like I was so special even though I know I was a bit of a pain! Haha Thank you Avery! So many people in customer service should take some lessons from you!! DQ is lucky to have you!!
Atmosphere: 5
Food: 5
Service: 5
I had ordered my sons bday cake from here and accidentally ordered it twice. They refunded the money, and since I lived an hour away they put it in a box and packed it with ice for me. I believe the person that helped me was Julie. Super friendly and awesome service. Thank you so much!
They still make great ice cream butt the facility is getting old and rundown and there products are still very expensive.Parking: Take your car, drive in between the yellow lines. ? Wounderbar.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Sundaes, Buster Bar, Poutine, Deluxe Bacon Cheeseburger 7 Meal Deal, Deluxe Cheeseburger 6 Meal Deal, Cheeseburger Combo
Service was fast and we had what was ordered all within a reasonable time.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Onion Rings, Chicken Strip Basket, Fries
Did not let me claim my birthday gift, the employee did not even wish a happy birthday. I’ve came to this Dairy Queen before and never saw a worker like this! And my change was miscounted and I didn’t get the rest of the 1$. Not the best place if you want a decent experience of having food. Would not recommend this employee to serve for you!Kid-friendliness: Not the best place because of the lack of service and atmosphere smelt a lot like oil, except floor was at least cleaned. Also another thing, 80% of the tables are always dirty and not cleaned properly!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Girl Guides Mint Chocolate Cookie Blizzard
Restaurantji Recommends
All what you will experience from this restaurant is the attitude and arrogance of the girl with lashes in their kitchen. My husband wanted to use the washroom and nobody came to help us with opening the door. So he just called the girl by waving her back door. She got pissed off and almost slammed his fingers with the door. The staff is not safe to be around. Get away your kids specially
Atmosphere: 1
Food: 1
Service: 1
On the website it says that the hours are until 11:00 pm, we were 20 minutes earlier and they only told us that it was closed, there were people in the kitchen and they did not want to sell us anything.
Food was as expected typical fast food quality. My blizzard was exactly what I wanted and expected, and it passed the upside down test. It was a nice storefront.
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Flamethrower Chicken Wrap Combo, Sundaes, Chicken Strip Basket, Banana Split, Buster Bar, Orange Julius Original, Deluxe Cheeseburger 6 Meal Deal, Cheeseburger Combo
Very fast service and friendly staff.Clean bathrooms as well.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sundaes, Banana Split, Fries
I'm not sure what sets this dq apart from others except for maybe excellent management. Comparing it to another dq in Lethbridge the wait times are very short, the order accuracy is excellent, the staff is very friendly and happy to help and most importantly my food and ice cream always tastes great. This store is an example of what the right team leader and staff can achieve. I always leave this restaurant happy.
Atmosphere: 5
Food: 5
Service: 5