McDonald's

2051 Strachan Rd SE, Medicine Hat
(403) 526-8182

Recent Reviews

Kayla Currie

Do not do a party here ! Freezing cold in the party room , they forgot the party was even happening , no cake no nothing and 95 dollars just to use a freezing room ! Highly do not recommend !

Atmosphere: 1

Food: 1

Service: 1

nirmaljit singh

Kid-friendliness: Simply asked the lady at the counter for kids meal fries without salt,Even though the crew at fryer heard that,and making faces for this simple request.And best thing is still they given fries with the salt.

Atmosphere: 3

Food: 1

Service: 1

diane kohl

Simple order. 2 coffees. Both were wrong!? Asked for double double. The girl gave us all cream. There was no sugar. There was no coffee taste at all!? We were driving home so could not return them. They were too hot to taste before leaving. Very disappointed as it was a super long day and the coffee would have helped. Not drinkable. Gross.Parking: Very busy parking lot as it is at a Walmart .

Atmosphere: 2

Food: 1

Service: 2

Mike Matechuk

The tables were all dirty. And the people that were working .they just were standing there talking. Also I ordered 2 kids meal and it took about 10 min to get our food and I asked and payed for extra mayo on the side and didn't get it. By the time I got my meal there must have been 8 other people waiting and still the staff was laughing and doing nothing also it was so dirty and there wear so many flies it was disgusting wish I never went there and the buns were rock hard. On the cheese burger never going there again

Dawn H

We came here because it was in Walmart and we didn't want to make a second stop for dinner. We should have made a second stop for dinner. To start with, it took upwards of 15 minutes to get our order, which wasn't very big to begin with. There was definitely orders after ours that were waiting longer then we did. None of the food was very warm either like it had been sitting for a while. The soda machine didn't dispense any ice, and the soda that came out was warm. None of the tables appear to have been wiped, and there was food and garbage all over the floor. There were flies, literally everywhere. Coming out of the soda machine, the ketchup pump. At least every French fry or two, I was swatting a fly away from our table, food, or persons. And not one type of fly either. At one point, I think we counted 6 flies on the same table, not including the fruit flies that were swarming. I don't think I'll ever come back to this location.

Atmosphere: 1

Food: 3

Service: 1

philip buisseret

Not clean. Staff are okay, not overly friendly, Horrible coffee, to strong.

Atmosphere: 2

Food: 2

Service: 2

Kelvin Peters

Worst experience ever will never eat in again . Place was a mess we waited 20 min and still never had a clean table sad sad experience.

Sean Wagner

My wife and I frequent this location quite often as she does instacart and for the most part things are decent. But on this day(Feb 15, 2023), we entered the location at 10:56am and went directly to the kiosk to order our food. Breakfast was still available and that is what we ordered. Our order was completed on the kiosk at 10:59am. I went to use the washroom and while I was gone, the counter staff(Heather)started to loudly complain about the "late" breakfast order and made the accusation that the customer must have ordered from their phone and waited right until 10:59am to place the order. Upon hearing this my wife walked up to the counter and told Heather that if it was such a big deal then give us a refund and we'll be on our way. The refund was refused and my wife was very rudely told by Heather that it was fine we will just make the food. As a former McDonald's employee and manager(10 years)I find this extremely appalling and completely unacceptable customer service!!

Atmosphere: 1

Food: 4

Service: 1

møøn

sarab is always very kind whenever we go. she always smiles at us had happily takes our order. she has never messed up an order, and she’s always willing to help. she’s very kind

AJ Frey

Terrible dining experience. Waited 15 minutes for pancakes and a sausage and egg because they had decided not to open the breakfast yet.Sucks if there's only three McDonald's in town. One of the Walmart is no good

Isaac Foster

sarab is always very kind whenever we go. she always smiles at us had happily takes our order. she has never messed up an order, and she’s always willing to help. she’s very kind

Benjamin Waldner

Will definitely not ever eat here again lady behind desk is rude ...got charged twice for my order ...outrageous

Curt Smit

Food was awful, staff were nice, wait time wasn't bad but that was nasty food.

WinkleBean McSuperFly

The staff looked defeated. Feels weird giving this place four stars given the staff all seemed sad but I'm afraid a lower score will only cause corporate squeeze them even harder.The food tastes great if you like McDonalds and the service was very fast.

Ryan Zwaryczuk

No better way to beat the heat than with an irresistible Vanilla cone from McDonald's!

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