Food could've been a bit warmer bit it was good quality, generous servings and presented nicely. The prime rib special was a great deal!
Atmosphere: 5
Food: 5
Service: 5
Gordon Robertson
Great brunch on Saturday morning.
Atmosphere: 4
Food: 4
Service: 4
Karen Ellis
Had a reservation. We were seated on time. Did not see a server for 15 minutes and when we did she deferred our drink order twice. We did not receive drinks until 1 hour after we sat down. Even then they missed a drink and never realized it.The food came quickly. Tasted the calamari…it had absolutely no seasoning. The Prime Rib special was dry and over cooked. The Yorkshire pudding was harder than crackers. The risotto side tasted like chalk and was undercooked. The star of the meal was the garlic mash!! Amazing!!The service was mediocre, but okay considering it was new years. Thanks TheresaOverall, would not go back.
Atmosphere: 2
Food: 1
Service: 1
Daryian Macek
Went to eat with my family, we all got horrible food poisoning the next morning. We each ordered a different cut of steak, one of which was completely rotten, smelt, looked and tasted like literal rotten meat. The other also being inedible. I actually thought my steak (surf & turf) was okay, however I woke up in the middle of the night throwing up for hours on end. My father had to go to the ER after a bite of his rotten steak. After they comp’d the two meals, this bill was still $125. Insanity.My nephew (8 months) was with us and is now also horribly Ill after eating a few mashed potatoes.The staff then proceeds to belittle the situation saying, every cut came from the same piece of meat. However I work in a restaurant and knowing meat is portioned in the mornings and then set aside, I am sure this was an old rotten cut of meat and the restaurant failed to take responsibility and now my family is paying the price.Not to mention this was NYE, now my whole family is bed ridden and almost being taken to the hospital on New Year’s Day.Horrible experience, horrible food, I fully expect compensation as we still had to pay $125 bill, and we’re staying in the hotel for two nights and my parents Can no longer enjoy their visit with their grandson over the holidays.Do not go here unless you want to be bed ridden for days with no appetite
Atmosphere: 1
Food: 1
Service: 1
Bev Bourgeois
We were craving prime rib so decided to try Redwood. We had reservations so we were seated quickly. We were pleasantly surprised to receive a complementary appie of sushi in spoons. Very nice. We decided to order the Charcuterie board for 4 as the waiter said the kitchen was a bit backed up. It was a good decision. We loved all the different meats and cheeses. It even had a few slices of chilled duck breast! Very nice! Unfortunately the food fell down from there. My brother-in-law and I had the prime rib and we were both disappointed in the meat. It was a poor quality cut of meat, chewy and flavorless. My husband and his sister both ordered the spaghetti and meatball dinner. Nothing special there, boring and not enough sauce. Service was good and very friendly staff. They just need to put more care into the main courses.
Atmosphere: 4
Food: 3
Service: 5
Mireille
Had no servers working so the wait was ridiculous. Food was very mediocre, bland and tasteless. 60 bucks for one person is fine if the food is decent. It’s not. Threw it out and went elsewhere.
Atmosphere: 1
Food: 2
Service: 1
Geoff Barron
We just ate at your restaurant my wife had the jambalaya and I had the seafood fettuccine, for dessert my wife had the Bailey’s chocolate cheesecake and I had the sticky toffee pudding with vanilla ice cream both our meals were delicious, our group all enjoyed their meals so we’ll definitely be coming back another day it was a all round good experience.
Atmosphere: 3
Food: 5
Service: 5
yihan hou
Theressa is a lady with excellent service, very enthusiastic and professional. The food is also very delicious. Will visit again next time !
Atmosphere: 5
Food: 5
Service: 5
Allen M
This was one of the worst steaks I have ever had anywhere!!! Had the tomahawk cut for 4. Neither steak was cooked as ordered Cut of meat was poor grade and quality. Cooked horribly!!! Server told us they had changed their vendor and they gave us a small discount. However the cook obviously did not know much about beef and should have been embarrassed to serve something this bad!! This cannot be considered a steak house!!
So one of the worst experiences I have ever had. I come down every month on business to the hotel which is great, but the steakhouse was a huge disappointment. I order and wait 30-40 mins for the food to come out and she( the server) didn’t bother to check on me until the bill came. It was on Wednesday night Nov.8 at 745pm. I won’t ever be back to the restaurant.
Mel H
Awesome crab special. Price you can’t beat!! Meal for a queen or king ? desert was delicious. Service was great ??
Norman S
Rachelle was an tentative and happy server. She cared about our presence and was courteous to us. The food was great, served exactly to our request. Would recommend to everyone staying at The Medicine Hat Lodge, or even to locals and others visiting Medicine Hat.
Daniela S
The food on brunch for Thanksgiving was awesome, the staff are great and the ambient was cool. I'll back for sure.Amazing brunch Had thanksgiving brunch with friends the buffet was awesome. Staff super friendly. The food was so delicious. Date of visit: October 2023
Brandon Rhodes
Ordered the new York strip loin, medium rare. First steak came out Grey all the way through, sent back and second came extremely rare, neither steak were even close. Was given a $16.00 discount on the $41.00 meal because no steak was eaten so paid $25.00 for a small ceasar salad and small portion of mashed potatoes. Also, were told that all starters are on for 50% off, we were charged full price for ours. Don't waste your time or money here, the keg is WAY BETTER for the same price.
Signature burger was amazing!
Atmosphere: 5
Food: 5
Service: 5
Food could've been a bit warmer bit it was good quality, generous servings and presented nicely. The prime rib special was a great deal!
Atmosphere: 5
Food: 5
Service: 5
Great brunch on Saturday morning.
Atmosphere: 4
Food: 4
Service: 4
Had a reservation. We were seated on time. Did not see a server for 15 minutes and when we did she deferred our drink order twice. We did not receive drinks until 1 hour after we sat down. Even then they missed a drink and never realized it.The food came quickly. Tasted the calamari…it had absolutely no seasoning. The Prime Rib special was dry and over cooked. The Yorkshire pudding was harder than crackers. The risotto side tasted like chalk and was undercooked. The star of the meal was the garlic mash!! Amazing!!The service was mediocre, but okay considering it was new years. Thanks TheresaOverall, would not go back.
Atmosphere: 2
Food: 1
Service: 1
Went to eat with my family, we all got horrible food poisoning the next morning. We each ordered a different cut of steak, one of which was completely rotten, smelt, looked and tasted like literal rotten meat. The other also being inedible. I actually thought my steak (surf & turf) was okay, however I woke up in the middle of the night throwing up for hours on end. My father had to go to the ER after a bite of his rotten steak. After they comp’d the two meals, this bill was still $125. Insanity.My nephew (8 months) was with us and is now also horribly Ill after eating a few mashed potatoes.The staff then proceeds to belittle the situation saying, every cut came from the same piece of meat. However I work in a restaurant and knowing meat is portioned in the mornings and then set aside, I am sure this was an old rotten cut of meat and the restaurant failed to take responsibility and now my family is paying the price.Not to mention this was NYE, now my whole family is bed ridden and almost being taken to the hospital on New Year’s Day.Horrible experience, horrible food, I fully expect compensation as we still had to pay $125 bill, and we’re staying in the hotel for two nights and my parents Can no longer enjoy their visit with their grandson over the holidays.Do not go here unless you want to be bed ridden for days with no appetite
Atmosphere: 1
Food: 1
Service: 1
We were craving prime rib so decided to try Redwood. We had reservations so we were seated quickly. We were pleasantly surprised to receive a complementary appie of sushi in spoons. Very nice. We decided to order the Charcuterie board for 4 as the waiter said the kitchen was a bit backed up. It was a good decision. We loved all the different meats and cheeses. It even had a few slices of chilled duck breast! Very nice! Unfortunately the food fell down from there. My brother-in-law and I had the prime rib and we were both disappointed in the meat. It was a poor quality cut of meat, chewy and flavorless. My husband and his sister both ordered the spaghetti and meatball dinner. Nothing special there, boring and not enough sauce. Service was good and very friendly staff. They just need to put more care into the main courses.
Atmosphere: 4
Food: 3
Service: 5
Had no servers working so the wait was ridiculous. Food was very mediocre, bland and tasteless. 60 bucks for one person is fine if the food is decent. It’s not. Threw it out and went elsewhere.
Atmosphere: 1
Food: 2
Service: 1
We just ate at your restaurant my wife had the jambalaya and I had the seafood fettuccine, for dessert my wife had the Bailey’s chocolate cheesecake and I had the sticky toffee pudding with vanilla ice cream both our meals were delicious, our group all enjoyed their meals so we’ll definitely be coming back another day it was a all round good experience.
Atmosphere: 3
Food: 5
Service: 5
Theressa is a lady with excellent service, very enthusiastic and professional. The food is also very delicious. Will visit again next time !
Atmosphere: 5
Food: 5
Service: 5
This was one of the worst steaks I have ever had anywhere!!! Had the tomahawk cut for 4. Neither steak was cooked as ordered Cut of meat was poor grade and quality. Cooked horribly!!! Server told us they had changed their vendor and they gave us a small discount. However the cook obviously did not know much about beef and should have been embarrassed to serve something this bad!! This cannot be considered a steak house!!
Restaurantji Recommends
So one of the worst experiences I have ever had. I come down every month on business to the hotel which is great, but the steakhouse was a huge disappointment. I order and wait 30-40 mins for the food to come out and she( the server) didn’t bother to check on me until the bill came. It was on Wednesday night Nov.8 at 745pm. I won’t ever be back to the restaurant.
Awesome crab special. Price you can’t beat!! Meal for a queen or king ? desert was delicious. Service was great ??
Rachelle was an tentative and happy server. She cared about our presence and was courteous to us. The food was great, served exactly to our request. Would recommend to everyone staying at The Medicine Hat Lodge, or even to locals and others visiting Medicine Hat.
The food on brunch for Thanksgiving was awesome, the staff are great and the ambient was cool. I'll back for sure.Amazing brunch Had thanksgiving brunch with friends the buffet was awesome. Staff super friendly. The food was so delicious. Date of visit: October 2023
Ordered the new York strip loin, medium rare. First steak came out Grey all the way through, sent back and second came extremely rare, neither steak were even close. Was given a $16.00 discount on the $41.00 meal because no steak was eaten so paid $25.00 for a small ceasar salad and small portion of mashed potatoes. Also, were told that all starters are on for 50% off, we were charged full price for ours. Don't waste your time or money here, the keg is WAY BETTER for the same price.
Atmosphere: 2
Food: 1
Service: 3