Was told 7 times to wait for “ a minute” in the drive through 10 minutes later we left. Will not
Atmosphere: 1
Food: 1
Service: 1
Brock Embury
Was reserved about writing this. I called and left messages about my order to see if anyone would get back, sadly no response. Spent a decent about on Sunday. Ended up missing 2 burgers and another was a plain chicken burger rather than the bacon king I ordered. Quite a few big misses and no
Atmosphere: 1
Food: 1
Service: 1
Darlene R.
Needed something quick food due to a time pressing day. Saw this location and decide to check this fast food chain out. Wasn't busy at the time we were there. The counter staff was very friendly that took our order. Wow the food came to us nice and piping hot. The inside drink counter as well as the seating area was very clean. - restrooms clean - parking lot small shared with other businesses
Morgan Noel
Number one problem, no one speaks or understanda English enough to actually be able to take and make my order. In the last. 6 months I have gone to this location. It's has been nothing but problems. I had to be refunded due to this more than once. The food is cold. Their portion size has gone down. So now you get less food. Pay more, and get poor service. I'm done with this location. Based on their other reviews I give them less than a year of business. Do yourself a favor, avoid this location at all costs.
Atmosphere: 1
Food: 1
Service: 1
Annabella Jones
Earlier today we visited, staff were friendly and restaurant clean. However a burger, poutine and chicken fries took 20 minutes. There was no ice in the soda machine and after leaving we found our fork was missing. After we got on the highway we found the chicken fries were missing their sauce. Despite how kind staff were, their mild incompetence will have us skipping this location on our next trip.
Atmosphere: 4
Food: 3
Service: 2
Andre
they were having a busy and rough night..and it
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Fries
Mike Wilson
Staff are really friendly here and I haven't had an issue with any orders yet.
Atmosphere: 4
Food: 4
Service: 5
Michael
The whopper patty is the same as Big Mac, very thin.The location seems clean with seats and tables being fairly clean.The fries came cold and after eating 2-3 pieces and hoping the ones underneath would be warm which it wasn’t, I decided to ask for new fries. At first the cashier was hesitant but luckily she changed it to warm fries for me.
Atmosphere: 5
Food: 3
Service: 4
Cork
My dog Elvis Is a star here, they let me put a Burger King crown ? and take a photo of Elvis.
There is only one way to describe the Jalapeño Wooper at this Burger King and it is "DISGUSTING" and on top of it $9.I guess this was my last ever visit to a Burger King
Cody Hagel
We have come to the okotoks location frequently. But the last 3 times have been awful. 20 minute waits at the drive through window. Cold food. And ignorant
Food: 3
Service: 1
Zyana Niamh
Great drive thru experience. Fast, accurate and great value. Friendly staff.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Chicken Nuggets
Aaron Gass
I am not sure they clean regularly and the fries tasted weird. Watched an argument between two staff members involving swearing and calling each other stupid where one ultimately quit on the spot. Also, you have to excuse the ants on the pop station and along the window ledges. When my wife told them about the filth, it was in one ear and out of the other.
The service is absolutely atrocious!!!!!
Service: 1
Was told 7 times to wait for “ a minute” in the drive through 10 minutes later we left. Will not
Atmosphere: 1
Food: 1
Service: 1
Was reserved about writing this. I called and left messages about my order to see if anyone would get back, sadly no response. Spent a decent about on Sunday. Ended up missing 2 burgers and another was a plain chicken burger rather than the bacon king I ordered. Quite a few big misses and no
Atmosphere: 1
Food: 1
Service: 1
Needed something quick food due to a time pressing day. Saw this location and decide to check this fast food chain out. Wasn't busy at the time we were there. The counter staff was very friendly that took our order. Wow the food came to us nice and piping hot. The inside drink counter as well as the seating area was very clean. - restrooms clean - parking lot small shared with other businesses
Number one problem, no one speaks or understanda English enough to actually be able to take and make my order. In the last. 6 months I have gone to this location. It's has been nothing but problems. I had to be refunded due to this more than once. The food is cold. Their portion size has gone down. So now you get less food. Pay more, and get poor service. I'm done with this location. Based on their other reviews I give them less than a year of business. Do yourself a favor, avoid this location at all costs.
Atmosphere: 1
Food: 1
Service: 1
Earlier today we visited, staff were friendly and restaurant clean. However a burger, poutine and chicken fries took 20 minutes. There was no ice in the soda machine and after leaving we found our fork was missing. After we got on the highway we found the chicken fries were missing their sauce. Despite how kind staff were, their mild incompetence will have us skipping this location on our next trip.
Atmosphere: 4
Food: 3
Service: 2
they were having a busy and rough night..and it
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Fries
Staff are really friendly here and I haven't had an issue with any orders yet.
Atmosphere: 4
Food: 4
Service: 5
The whopper patty is the same as Big Mac, very thin.The location seems clean with seats and tables being fairly clean.The fries came cold and after eating 2-3 pieces and hoping the ones underneath would be warm which it wasn’t, I decided to ask for new fries. At first the cashier was hesitant but luckily she changed it to warm fries for me.
Atmosphere: 5
Food: 3
Service: 4
My dog Elvis Is a star here, they let me put a Burger King crown ? and take a photo of Elvis.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
There is only one way to describe the Jalapeño Wooper at this Burger King and it is "DISGUSTING" and on top of it $9.I guess this was my last ever visit to a Burger King
We have come to the okotoks location frequently. But the last 3 times have been awful. 20 minute waits at the drive through window. Cold food. And ignorant
Food: 3
Service: 1
Great drive thru experience. Fast, accurate and great value. Friendly staff.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Chicken Nuggets
I am not sure they clean regularly and the fries tasted weird. Watched an argument between two staff members involving swearing and calling each other stupid where one ultimately quit on the spot. Also, you have to excuse the ants on the pop station and along the window ledges. When my wife told them about the filth, it was in one ear and out of the other.
Atmosphere: 1
Food: 1
Service: 1
Foods pretty good but service is
Atmosphere: 3
Food: 4
Service: 2