I legit am the only customer in there waiting while two employees stare at me and then some lady walks in and they serve her and not me make it make sense I’ll never spend my money at this A&W
Atmosphere: 1
Food: 1
Service: 1
Mark Mckague
Employees don’t wear gloves or wash hands after handling food.
Atmosphere: 1
Food: 2
Service: 1
Gurjot Mavi
Good attitude and common sense required….LAKEER DIYA FAKEER BIBIA ??
Atmosphere: 3
Food: 5
Service: 1
Jaspal Dhillon
I went to this location on Jan.19/24 at around 3:45am @ -25*C (temperature). On the app it says the location is open 24 hours. It was not. I parked my semi truck and walk to the front door. It’s locked. The girl inside gives me the motion to come around. Imagine having a pen in your hand and twirling it for come around motion. Not pointing! I walk around to the drive thru window, stand there and watch two girls look at me and continue talking to each other. I wait around 90 seconds but they continue talking. I then place my order through the app because nobody would come to the window. The girls get the order ready all while looking at me through out. The order is now ready. Does she hand me the food? No!! Now let’s mention she is Indian, I’m Indian with an Indian name (name shows up because ordered through the app) standing and looking at them both. She can’t put two and two together. She looks out the front door and is looking at the cameras for someone to pickup the order. I finally get fed up and knocked and ask “is my order not ready yet?” She rudely says to me I should have knocked earlier. Maybe I’m stupid but in my brain if someone is standing at customer service window, they want customer service. She continues to argue that I’m wrong and she didn’t tell me to come around and she pointed to a window in the corner. I was left standing outside what felt like for 30-35 minutes(actually 15-20) in minus 25 degrees Celsius. Absolutely horrible. Staff needs extra training on customer service. To stand at a window and be ignored is very dehumanizing. DO BETTER!!!PS: Can someone working drive thru tell me if people just come to stand at the window watching workers work through the window. Maybe I’m wrong for standing at the window. I don’t know.
Atmosphere: 1
Food: 3
Service: 1
Giovanni Velazquez
There’s supposed to be a 24hr A&W but the drive thru was “closed” with a traffic cone so that you can’t drive into it, if this location closes the A&W side then DO NOT post it as 24HR location. Is misleading for travellers.
Service: 1
Shayan Rashidian
Super slow driveway
Eddie Chan
What do you expect from A&W? They all taste the same. Good thing is that this location is right beside Costco. I dropped off my car for tire installation and headed to this A&W for breakfast because I knew their breakfast would taste better than Costco.
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: The Classic Breakfast Plate
Kelvin Lam
Ordered take out for 2 mozza burger combo and 1 poutine. They did not give us our poutine.
Atmosphere: 1
Food: 3
Service: 1
Reina Na
The middle-aged server was really unfriendly and had very little flexibility.
Atmosphere: 2
Food: 3
Service: 1
Cayenne C
I just had the worst experience at the drive thru.. I ordered thru the mobile app and drove to this A&w drive thru. The lady said she couldn't find my order but can help if I come to the window. I drove to the window and showed her my order receipt on my phone, she took my phone and confirmed that was the right address, however she won't serve me the food unless I come into the shop because there is a line up (which is one car behind me). Totally ruin my day and I didn’t get treated as a customer at all. I spent the time to line up as everyone else and just wanted a quick bite.
I ordered ‘56 buddy burger with onion rings and my husband ordered double mozza and poutine. Our food was fresh and hot. The burgers are juicy, lettuce and tomatoes are fresh, not saggy. Nice and clean place. Staff are nice and friendly. I highly recommend this place.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Classic Breakfast Plate, Soft Drinks
Kayenne C
I just had the worst experience at the drive thru.. I ordered thru the mobile app and drove to this A&w drive thru. The lady said she couldn't find my order but can help if I come to the window. I drove to the window and showed her my order receipt on my phone, she took my phone and confirmed that was the right address, however she won't serve me the food unless I come into the shop because there is a line up (which is one car behind me). Totally ruin my day and I didn’t get treated as a customer at all. I spent the time to line up as everyone else and just wanted a quick bite.
Atmosphere: 1
Food: 1
Service: 1
Halli G
Simran provided superior customer service! So friendly!
Gavin Castellarin
Overall not great and I ended up with food poisoning on a 5 hour
Atmosphere: 1
Food: 1
Service: 1
Arthur Jaworski
No one infront of me, I stood there looking at them for almost ten minutes being ignored LOL. I started saying hello figuring eventually they’ll acknowledge me. Nope, wow.Three older ladies, i’m guessing none of them spoke english because they either hate their job and customers, or don’t understand hello?forget this place, Mcdonald’s is 200m south.
I legit am the only customer in there waiting while two employees stare at me and then some lady walks in and they serve her and not me make it make sense I’ll never spend my money at this A&W
Atmosphere: 1
Food: 1
Service: 1
Employees don’t wear gloves or wash hands after handling food.
Atmosphere: 1
Food: 2
Service: 1
Good attitude and common sense required….LAKEER DIYA FAKEER BIBIA ??
Atmosphere: 3
Food: 5
Service: 1
I went to this location on Jan.19/24 at around 3:45am @ -25*C (temperature). On the app it says the location is open 24 hours. It was not. I parked my semi truck and walk to the front door. It’s locked. The girl inside gives me the motion to come around. Imagine having a pen in your hand and twirling it for come around motion. Not pointing! I walk around to the drive thru window, stand there and watch two girls look at me and continue talking to each other. I wait around 90 seconds but they continue talking. I then place my order through the app because nobody would come to the window. The girls get the order ready all while looking at me through out. The order is now ready. Does she hand me the food? No!! Now let’s mention she is Indian, I’m Indian with an Indian name (name shows up because ordered through the app) standing and looking at them both. She can’t put two and two together. She looks out the front door and is looking at the cameras for someone to pickup the order. I finally get fed up and knocked and ask “is my order not ready yet?” She rudely says to me I should have knocked earlier. Maybe I’m stupid but in my brain if someone is standing at customer service window, they want customer service. She continues to argue that I’m wrong and she didn’t tell me to come around and she pointed to a window in the corner. I was left standing outside what felt like for 30-35 minutes(actually 15-20) in minus 25 degrees Celsius. Absolutely horrible. Staff needs extra training on customer service. To stand at a window and be ignored is very dehumanizing. DO BETTER!!!PS: Can someone working drive thru tell me if people just come to stand at the window watching workers work through the window. Maybe I’m wrong for standing at the window. I don’t know.
Atmosphere: 1
Food: 3
Service: 1
There’s supposed to be a 24hr A&W but the drive thru was “closed” with a traffic cone so that you can’t drive into it, if this location closes the A&W side then DO NOT post it as 24HR location. Is misleading for travellers.
Service: 1
Super slow driveway
What do you expect from A&W? They all taste the same. Good thing is that this location is right beside Costco. I dropped off my car for tire installation and headed to this A&W for breakfast because I knew their breakfast would taste better than Costco.
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: The Classic Breakfast Plate
Ordered take out for 2 mozza burger combo and 1 poutine. They did not give us our poutine.
Atmosphere: 1
Food: 3
Service: 1
The middle-aged server was really unfriendly and had very little flexibility.
Atmosphere: 2
Food: 3
Service: 1
I just had the worst experience at the drive thru.. I ordered thru the mobile app and drove to this A&w drive thru. The lady said she couldn't find my order but can help if I come to the window. I drove to the window and showed her my order receipt on my phone, she took my phone and confirmed that was the right address, however she won't serve me the food unless I come into the shop because there is a line up (which is one car behind me). Totally ruin my day and I didn’t get treated as a customer at all. I spent the time to line up as everyone else and just wanted a quick bite.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I ordered ‘56 buddy burger with onion rings and my husband ordered double mozza and poutine. Our food was fresh and hot. The burgers are juicy, lettuce and tomatoes are fresh, not saggy. Nice and clean place. Staff are nice and friendly. I highly recommend this place.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Classic Breakfast Plate, Soft Drinks
I just had the worst experience at the drive thru.. I ordered thru the mobile app and drove to this A&w drive thru. The lady said she couldn't find my order but can help if I come to the window. I drove to the window and showed her my order receipt on my phone, she took my phone and confirmed that was the right address, however she won't serve me the food unless I come into the shop because there is a line up (which is one car behind me). Totally ruin my day and I didn’t get treated as a customer at all. I spent the time to line up as everyone else and just wanted a quick bite.
Atmosphere: 1
Food: 1
Service: 1
Simran provided superior customer service! So friendly!
Overall not great and I ended up with food poisoning on a 5 hour
Atmosphere: 1
Food: 1
Service: 1
No one infront of me, I stood there looking at them for almost ten minutes being ignored LOL. I started saying hello figuring eventually they’ll acknowledge me. Nope, wow.Three older ladies, i’m guessing none of them spoke english because they either hate their job and customers, or don’t understand hello?forget this place, Mcdonald’s is 200m south.
Atmosphere: 1
Food: 1
Service: 1