Extremely slow in the drive thru. We were parked for a good 10 minutes before they brought our food.. half of it was already cold.
Food: 2
Service: 2
Eric Couineau
Great place for an ice cream cone on a warm day.
Atmosphere: 4
Food: 4
Service: 5
Deb Tessier
Great ice
Atmosphere: 4
Food: 4
Service: 4
Debra Claypool
I didn't get what I asked for as a blizzard and when I asked to have what I ordered, I was treated rudely. Not going back to this location!
Atmosphere: 3
Food: 3
Service: 1
Nakita Watchmaker
Best DQ I’ve been to! Customer service was amazing and so was the food!! Thanks DQ employees, my son and I enjoyed our lunch today!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fudge Bar, 8 Inch Ice Cream Cake, Single Vanilla Ice Cream Cone, Hamburger and Fries, Oreo Blizzard Treat, Chicken Fingers and Onion Rings, Oreo Blizzard Cake, Sundaes
Brian Kirkpatrick
Lines move fast and efficiently. Service is friendly and I haven't received a wrong order ever, which is rare for fast food places. This DQ is on point.
Atmosphere: 5
Food: 5
Service: 5
Lanceyy 242
Came here to celebrate and the staff were very fast to serve so many people, and they bring you your food so you can go sit down after paying. The ice cream here is like no other, absolutely delicious.Parking: Plenty of spots in a large parking lot.Wheelchair accessibility: A ramp to enter and exit the restaurant.
Atmosphere: 4
Food: 5
Service: 5
Surjit Bara
Asked for Poutine with fresh fries, ended up with getting old fries and the portion was only 60% of what it supposed to be. Then the staff started arguing instead of making it
Atmosphere: 2
Food: 3
Service: 1
Franklin Foster
Always time to swing by for a quick treat!Wheelchair accessibility: Good access
Atmosphere: 4
Food: 5
Service: 4
Debra Boyda
Drive through was quick and efficient. Ice cream sundae was delicious.
Ordered a cake on short notice , and was not disappointed . I think her name was Kathy ? Did a fantastic job thank you so much it was so cute. Kind of sad I'm going to eat it now.
Jen
I normally love this location, and always have good service. However, today, when I called to inquire about a custom cake, the decorator I spoke to was beyond rude. I asked if it would be possible to have done sometime tomorrow ( It didn't have to be in the morning or anything). She told me that management set a min 48hr notice for custom cakes (it would have just been fine if she explained that and stopped there).But then she was like well what did you want? And I tried to explain it to her and how I didn't want an "edible image" and her tone became rude and she made it sound like a burden. Don't offer custom cakes if you don't want to do them plain and simple.She wen't on to say it's an extra cost of $10 for icing or gel (I order custom cakes from DQ all the time and have never been charged for the icing, even at this store I had an absolutely beautiful cake made for my daughter's birthday last year where the decorator went above and beyond).But not just that she started complaining saying it's because it takes her an extra 2 hrs to do customs with icing or gel..... it's not my fault it takes her longer to do.Also she went on to say the online ordering will say $12 (and it does under edible image, website doesnt say anything about a charge for icing) but that she only charges $10, so like shes doing me a favor.I could see if it was standard practice or something but like I said I have ordered plenty of custom cakes from them and many other Dairy queens before and this is the first time I have heard of it.Anyways not impressed and will just avoid this location in the future as the experience was very off putting.Called the one on 127th and 169st in edmonton and they are able to have it done tomorrow even though their decorator isn't even in until then!
Service: 1
Martin Sims
Went there yesterday and although the service was fine, I paid over $18 for a TINY single cheeseburger, a handful of onion rings, a small soft drink and a small blizzard that was about the size of a shot glass. The food was mostly fine other than the burger which tasted the same and shared the consistency with a packaged gas station burger. I literally laughed to myself as I was eating about how little food I got for the money. In order to have repeat business, customers must feel that they are getting value for their money. I did not get value for my money. Do better, DQ.
Extremely slow in the drive thru. We were parked for a good 10 minutes before they brought our food.. half of it was already cold.
Food: 2
Service: 2
Great place for an ice cream cone on a warm day.
Atmosphere: 4
Food: 4
Service: 5
Great ice
Atmosphere: 4
Food: 4
Service: 4
I didn't get what I asked for as a blizzard and when I asked to have what I ordered, I was treated rudely. Not going back to this location!
Atmosphere: 3
Food: 3
Service: 1
Best DQ I’ve been to! Customer service was amazing and so was the food!! Thanks DQ employees, my son and I enjoyed our lunch today!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fudge Bar, 8 Inch Ice Cream Cake, Single Vanilla Ice Cream Cone, Hamburger and Fries, Oreo Blizzard Treat, Chicken Fingers and Onion Rings, Oreo Blizzard Cake, Sundaes
Lines move fast and efficiently. Service is friendly and I haven't received a wrong order ever, which is rare for fast food places. This DQ is on point.
Atmosphere: 5
Food: 5
Service: 5
Came here to celebrate and the staff were very fast to serve so many people, and they bring you your food so you can go sit down after paying. The ice cream here is like no other, absolutely delicious.Parking: Plenty of spots in a large parking lot.Wheelchair accessibility: A ramp to enter and exit the restaurant.
Atmosphere: 4
Food: 5
Service: 5
Asked for Poutine with fresh fries, ended up with getting old fries and the portion was only 60% of what it supposed to be. Then the staff started arguing instead of making it
Atmosphere: 2
Food: 3
Service: 1
Always time to swing by for a quick treat!Wheelchair accessibility: Good access
Atmosphere: 4
Food: 5
Service: 4
Drive through was quick and efficient. Ice cream sundae was delicious.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
They didn’t give me my chicken for so long, L
Atmosphere: 2
Food: 5
Service: 1
Ordered a cake on short notice , and was not disappointed . I think her name was Kathy ? Did a fantastic job thank you so much it was so cute. Kind of sad I'm going to eat it now.
I normally love this location, and always have good service. However, today, when I called to inquire about a custom cake, the decorator I spoke to was beyond rude. I asked if it would be possible to have done sometime tomorrow ( It didn't have to be in the morning or anything). She told me that management set a min 48hr notice for custom cakes (it would have just been fine if she explained that and stopped there).But then she was like well what did you want? And I tried to explain it to her and how I didn't want an "edible image" and her tone became rude and she made it sound like a burden. Don't offer custom cakes if you don't want to do them plain and simple.She wen't on to say it's an extra cost of $10 for icing or gel (I order custom cakes from DQ all the time and have never been charged for the icing, even at this store I had an absolutely beautiful cake made for my daughter's birthday last year where the decorator went above and beyond).But not just that she started complaining saying it's because it takes her an extra 2 hrs to do customs with icing or gel..... it's not my fault it takes her longer to do.Also she went on to say the online ordering will say $12 (and it does under edible image, website doesnt say anything about a charge for icing) but that she only charges $10, so like shes doing me a favor.I could see if it was standard practice or something but like I said I have ordered plenty of custom cakes from them and many other Dairy queens before and this is the first time I have heard of it.Anyways not impressed and will just avoid this location in the future as the experience was very off putting.Called the one on 127th and 169st in edmonton and they are able to have it done tomorrow even though their decorator isn't even in until then!
Service: 1
Went there yesterday and although the service was fine, I paid over $18 for a TINY single cheeseburger, a handful of onion rings, a small soft drink and a small blizzard that was about the size of a shot glass. The food was mostly fine other than the burger which tasted the same and shared the consistency with a packaged gas station burger. I literally laughed to myself as I was eating about how little food I got for the money. In order to have repeat business, customers must feel that they are getting value for their money. I did not get value for my money. Do better, DQ.
Atmosphere: 5
Food: 1
Service: 5
The true house of
Atmosphere: 5
Food: 5
Service: 5