I hate going through the drive through at this location. I feel so rushed and overwhelmed every time I go through it. When at the speaker, they don’t listen to you and talk so fast you can’t understand what they’re saying. Then at the window, they rush you through and make me feel uncomfortable and nervous. I would rather pay more money for a coffee and go to Starbucks…at least they are welcoming
Atmosphere: 2
Food: 3
Service: 1
Terry Keizer
The Filipino gentleman was excellent. Thank you.
Atmosphere: 4
Food: 4
Service: 5
Jim
Friendly staff and good service.
Chey Runions
Truly tired of the staff rushing customers at this location. In drive through, you can’t even finish placing your order without staff telling you to drive up, and at the window they have two staff members shoving the food, drink, and machine in your face before you’ve even finished paying, and before you’ve grabbed all your things they’re yelling “next” as if you’re an inconvenience to them. This location definitely needs customer service training, and to slow down when taking orders so they can actually get your order correct
Atmosphere: 1
Food: 1
Service: 1
Manjinder kaur
We had a big order. We were missing wrap in our order. Food was totally cold. I will never visit this restaurant again. Bad service.
Atmosphere: 1
Food: 1
Service: 1
Edward Smith
Slow chaotic service, dirty tables, dirty windows, new staff are friendly and trying their best but not fully trained. Used to be good but no longer. Ni management in site. Who owns this franchise?Parking: Lots of parking.
Atmosphere: 3
Food: 2
Service: 1
Ron Cuthbertson
Mobile ordered in advance for a work function and needed an early morning pickup. They started getting my order ready when I arrived. Waited 25 additional minutes. Priority is the drive thru and in store line up. Ended up being late for work and our meeting. Mobile ordering in advance is a waste of time. Not impressed.
Jasss Dhaliwal
"I recently visited Tim Hortons and ordered a Garden BLT on an everything bagel, specifically mentioning that I am vegetarian and do not want any meat or chicken. Unfortunately, despite my request, I received a BLT with meat. When I tried to address the issue with one of the workers at the drive-thru, I was met with rudeness and disrespect. Not only did the worker fail to acknowledge my dietary preferences, but she also insulted me. After requesting a replacement bagel, I received one that was burnt and lacked the cream cheese and butter I had requested. Additionally, the two small double coffees I ordered were excessively sweet and cold. As a vegetarian customer, I take my dietary preferences seriously, and it's disappointing when they're not respected by the staff. Tim Hortons needs to ensure that their employees understand and accommodate customer requests, and provide better quality control over their food and beverages. This experience has left me feeling frustrated and unlikely to return."
Atmosphere: 1
Service: 1
Maks Svyatenkyy
They are selling garbage
Anmol Singh
Ninu is a good employee there. I am molecula a regular customer at Tim Hortons and he always asked me for French vanilla cause. He knows that I always drink that coffee. He is the best employee there. Thank you.
Worst tim in edmonton, no customer service skills, taking too long to take orders
Very Long Windshield Crack & Nasty Chip Repair
Very polite quick and great
Atmosphere: 5
Food: 5
Service: 5
Braeden Luedtke
Realized half my order was missing and had to come all the way back. Ice cap was terrible.
Atmosphere: 1
Food: 1
Service: 1
Barry Flom
Tim's what else can you
Atmosphere: 5
Food: 5
Service: 5
Tatyana McNamara
Definitely do not recommend this location. At 9 PM, they don’t serve anything besides cold cut sandwiches. Which is not advertised. Also, you’ll ask for an assortment of tim bits and get all of the exact same flavor. Do not recommend this location.
I hate going through the drive through at this location. I feel so rushed and overwhelmed every time I go through it. When at the speaker, they don’t listen to you and talk so fast you can’t understand what they’re saying. Then at the window, they rush you through and make me feel uncomfortable and nervous. I would rather pay more money for a coffee and go to Starbucks…at least they are welcoming
Atmosphere: 2
Food: 3
Service: 1
The Filipino gentleman was excellent. Thank you.
Atmosphere: 4
Food: 4
Service: 5
Friendly staff and good service.
Truly tired of the staff rushing customers at this location. In drive through, you can’t even finish placing your order without staff telling you to drive up, and at the window they have two staff members shoving the food, drink, and machine in your face before you’ve even finished paying, and before you’ve grabbed all your things they’re yelling “next” as if you’re an inconvenience to them. This location definitely needs customer service training, and to slow down when taking orders so they can actually get your order correct
Atmosphere: 1
Food: 1
Service: 1
We had a big order. We were missing wrap in our order. Food was totally cold. I will never visit this restaurant again. Bad service.
Atmosphere: 1
Food: 1
Service: 1
Slow chaotic service, dirty tables, dirty windows, new staff are friendly and trying their best but not fully trained. Used to be good but no longer. Ni management in site. Who owns this franchise?Parking: Lots of parking.
Atmosphere: 3
Food: 2
Service: 1
Mobile ordered in advance for a work function and needed an early morning pickup. They started getting my order ready when I arrived. Waited 25 additional minutes. Priority is the drive thru and in store line up. Ended up being late for work and our meeting. Mobile ordering in advance is a waste of time. Not impressed.
"I recently visited Tim Hortons and ordered a Garden BLT on an everything bagel, specifically mentioning that I am vegetarian and do not want any meat or chicken. Unfortunately, despite my request, I received a BLT with meat. When I tried to address the issue with one of the workers at the drive-thru, I was met with rudeness and disrespect. Not only did the worker fail to acknowledge my dietary preferences, but she also insulted me. After requesting a replacement bagel, I received one that was burnt and lacked the cream cheese and butter I had requested. Additionally, the two small double coffees I ordered were excessively sweet and cold. As a vegetarian customer, I take my dietary preferences seriously, and it's disappointing when they're not respected by the staff. Tim Hortons needs to ensure that their employees understand and accommodate customer requests, and provide better quality control over their food and beverages. This experience has left me feeling frustrated and unlikely to return."
Atmosphere: 1
Service: 1
They are selling garbage
Ninu is a good employee there. I am molecula a regular customer at Tim Hortons and he always asked me for French vanilla cause. He knows that I always drink that coffee. He is the best employee there. Thank you.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Worst tim in edmonton, no customer service skills, taking too long to take orders
Very polite quick and great
Atmosphere: 5
Food: 5
Service: 5
Realized half my order was missing and had to come all the way back. Ice cap was terrible.
Atmosphere: 1
Food: 1
Service: 1
Tim's what else can you
Atmosphere: 5
Food: 5
Service: 5
Definitely do not recommend this location. At 9 PM, they don’t serve anything besides cold cut sandwiches. Which is not advertised. Also, you’ll ask for an assortment of tim bits and get all of the exact same flavor. Do not recommend this location.