7-Eleven

23B Akins Dr, St. Albert
(780) 459-0533

Recent Reviews

Scott M

My friend from Saskatchewan has been in many sevs. He says this is the absolute cleanest one he's ever seen. He's back home now. But he regrets not eating off the floor when he had the chance.

Amanda M.

Terrible service! Customer service here has always been excellent until today. They must have hired new staff. The girl was on her phone while customers were in line waiting. She didn't ask if we wanted a bag so I asked for one after I'd paid. She said it's $.25. I've never been charged before or if I have I didn't notice because they asked me if I wanted a bag and I paid in one transaction. She didn't bother to put my purchases in the bag after and I was putting the charge in to my budgeting app, so my husband had to bag the stuff. This place has gone down hill. Hopefully it improves soon.

Brian R (B.R.)

Pretty clean , staff is shy/friendly (maybe efficient is the word). They have all the normal 7- 11 stuff except a washroom.

Risky Tuna

I visit this 7-Eleven every day, both during the day and at night. There are things I love about this store, but also things that should never be seen in any store. Here are the issues I have encountered:1. The fresh bakery section always has old, dry items like donuts, croissants, muffins, and more.2. Food items like chocolate bars are displayed at the front, even if they are six months past their expiration date.3. The biggest disappointment is the misrepresentation of regular pogos as jumbo corn dogs. The app states they are jumbo, so it's not a good practice to save money by lying.On the positive side, here are the things I enjoy:1. The employees working at night bring out fresh bakery items and food for the morning, and they always make sure there's fresh coffee readily available.

Alex Alex

Always great customer service! Most of the stuff is super helpful and nice. Clearly they were trained right.

Frank Stein

Critical Review from an everyday customer.1. Great Service.2. Younger day shift employees are always smiling and happy to help me.3. Night shift guys are always nice good talks and always happy to help me.4. Management needs to chill out!!!! I don't like seeing the younger employees under stress it ruins the vibes.5. Management can also be a little bit fake if you know what I mean not genuine just kinda acting its odd ?.6. Prices are a little bit steep but what ya gonna do with inflation the way it is.7. Seen some Karen's and rude Customers in there quite a few times and the employees handle it really well. Personally I'd tell the customer to (F) OFF ? getting mad over waiting for fresh food and slurpees not working lil bit entitled if you ask me.Will definitely write another review at a later date feel free to email me for more information.

Cory Chrobak

Absolutely awful location as of late, it is a shame because it never used to be like this. I grew up in this area and over the last year it has really gone down hill.It seems the new staff just are not doing there duties. Some are rude and others just seem to not care.The biggest issue for myself and my kids is the poor maintenance of the slurpee machines. 8 out of 8 times every single flavour was run down and not even fit for consumption. It doesn’t matter if it’s 10am or 10pm.I’m going to attempt to speak to management but not confident it will help

Gavin_ Goblin

The slurpies are always watery and never seem to be taken care of, the staff are also rude sometimes.

VernalBugle 9211

everyone here is so nice and only sometimes mess up but its quite rare

Sara Richardson

Overcharged me for my items, didn’t correct it properly when I brought it to their attention and was still overcharged. Provided receipt details to 7-11 customer service and was instructed to return to store for refund. When I returned to the store, I was denied a refund. They charge you more than what items are priced at and refuse to refund you.

Courtney Lloyd

Great staff

mryomantoo

Very rude girl with pink hair screams at people in the store

Ty Hunt

Staff are great, but the manager needs to concentrate on her customers first and not be doing multiple things at once. Went in one day and there was a new employee working, I got everything I needed and brought it to the counter and the new employee was trying to ring me in but at the same time the manager was trying to show him to count something that is required to be counted.

Patty Cakes

Good staff here .. helpful & polite.. the only complaint I have is the milk & cream are always too close to the expiration date and go sour within a day or two.

Trevor Lydiatt

Excellent

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