The Korean BBQ tacos... AHHHHMAZING. The service at the lounge... AHHHHMAZING. Drinks... AHHHHMAZING! The whole atmosphere is good. Fun little hotel and for what you'd expect, the lounge and food is fantastic!
Celine Marie
The most generous, fun, witty, lady bar tender I think from California and been at XYZ for around 20 years. She even stayed a little later to accommodate 3 of us still wanting last minute drinks and since I missed my flight I was stuck until 4am at the Aloft with no reservation and she made me an extra special drink of her own design... I'll always remember the best service and I'm actually NOT a drinker but the dried fruit addiction made it like a meal!! I absolutely loved it and will try drinking more with dried fruits!!
Atmosphere: 5
Food: 5
Service: 5
Shawntini Jones
The staff are so quick to help you in anyway and the food is awesomeVegetarian options: They do have a few vegetarian items on the menu try the veggie taco!Kid-friendliness: Could not have a more kid friendly experience from the pool to the pool tableParking: Parking all around the buildingWheelchair accessibility: Totally acceptableDietary restrictions: The chef will totally cater to any wish or desire needed
Atmosphere: 5
Food: 5
Service: 5
kayakgirl610
Staying at Aloft Anchorage for a week for business. So far, the customer service is outstanding with a shout out to Sasa, who exemplifies professionalism. It feels like the staff really go out of their way for guests. Everything at the hotel is pretty easy to navigate. My room is standard and has both a microwave and a refrigerator. It is clean, bright, and the walls are thick enough that I don’t hear my neighbors. Overall, a great experience.
Art G.
It's in a hotel, it's convenient for a quick overpriced beer, I didn't look at the menu as there are tons of great options in Anchorage. There was a large group of folks who didn't mind the price of the beverages, lots of games are on a table nearby, as well as a pool table. Super strict on kids sitting in the lounge area, a weird option for a hotel that does have a lot of kids running around.
Driver88
Aloft properties can always be trusted to have up to date contemporary rooms. Large rooms with fun decor. Lots of parking. Okay location. Not the greatest of city views. Attentive staff. No on-site breakfast.
briansF5390LG
I waited a week to leave this review to allow the hotel manager, RR, to get back to me after a disappointing set of mistakes made by the hotel staff, Astoria specifically. Unfortunately, after calls, voicemails, and emails, Ricky has yet to respond, which tells me my overall impressions of the hotel and staff were correct; they are unresponsive, condescending, and unhelpful. They misrepresented information about an early check to my family, charged me an extra night, and the room had several issues, including damage and cleanliness. I have used Aloft and W hotels for years, and after this experience, I will look to other chains that know how to provide better service. If you can stay elsewhere, please do yourself a favor and book another hotel. I DO NOT recommend this hotel.
samanthamY2306EA
We had a great stay. We especially wanted to thank Nora the front desk worker, for her hospitality and help! We also wanted to say how awesome Mike the shuttle driver was. He was professional and went above and beyond for us!
Amy Cuaresma
Simple yet ultra modern, bright open concept. Amazing pool soak area.
Andrew H.
Is this a hotel bar in a hotel run by a big corporate chain? Yes.Is this a cool place to hang out in Anchorage? Also yes.Is it the coolest place in Midtown to grab a drink? HELL YES.Great ambiance here. That special (for Alaska) flavor of cozy-trendy that's not often found here, but it is common in big cities in the lower 48.They had all Alaska breweries on tap, so they did their research!The food looked a bit uninspired, so we ate elsewhere. But they do have food!There are lots of cozy nooks and comfy places to lounge inside. Great place to go with someone you want to make out with.
Very disappointed. Shower glass doors do not provide privacy. Shower can be viewed by other people staying in room. Shower is not in a separate room. The toilet is in a separate room but sliding doors bang and are difficult to quickly shut. Toilet room is very small. The pool is built for toddlers. Five or six full side across steps descend to bottom of pool. Toddler friendly design. I have never seen this before.
jackritchie1952
Clean, safe, quiet in our room. Seemed to be located more in the business district than the touristy downtown. Had a bar area downstairs and an indoor pool/hot tub. We didn’t spend time in the lobby areas, just in the room. It’s a new hotel, the early low ratings were perhaps a result of startup issues which we did not experience. Breakfast was limited, with no place nearby. Outback just a couple blocks away for dinner. Would certainly return. Side note, because we were away from tourist area downtown, we accidentally found the close by Alaskan Fur Exchange and Wild Berry shops for gifts. Both Alaska oriented and unique.
nancypratt622
Stayed here 1 night before leaving Anchorage. Loved the unique feel and staff were friendly and helpful. Booked last minute and price was very reasonable. Will definitely stay again next time we’re in Anchorage.
Deborah A
Tried getting a room 20 Aug 22 after flying into Anchorage at midnight. Was told there were plenty of rooms. Front desk couldn’t confirm a room in my presence for 20+ min. Took my credit card twice. Finally told me there was a computer glitch and there weren’t any rooms so I left. 1am. Next day there were two separate charges for $10 on my cc statement from Aloft. WTF?? Called hotel and they couldn’t do anything. Said it would fall off my statement. 4 days later still there. I called again and front desk couldn’t do anything but hang up on me. Called back to talk to manager. Got vm and no return call yet. Appears they need to train staff in how to use computers and to be polite!
guptap98
AVOID! I work in Anchorage regularly and have never had a problem ever at the Residence Inn or Four Points Sheraton. The Aloft, however, is the ABSOLUTE worst. Stayed here with my wife for 9 nights. Worst wifi on planet Earth. They NEVER fixed it ever during our entire stay. Neither I nor my wife were able to do any work etc. They have the worst room and door entry system of any hotel on Earth. Physical keys don’t even work regularly for their other non main entrances and they are completely disinterested in fixing anything. We regularly lost room access on a daily basis which generated multiple visits to long lines at the counters to get new keys. The mobile key never worked during my entire stay. When I demonstrated this to the maintenance person, he literally said “I never even knew people could use their phone to enter rooms and doors!” All the staff have flat blunted affects and seem disinterested in life. I requested to speak with the general and regional managers, and they never ever attempted to contact me. We are in Juneau and the Sheraton Four points has a friendly and energetic staff, functioning wifi, and no issues with door access. Aloft was $500 a night and could not provide that even to an Ambassador Titatium Elite member.
The Korean BBQ tacos... AHHHHMAZING. The service at the lounge... AHHHHMAZING. Drinks... AHHHHMAZING! The whole atmosphere is good. Fun little hotel and for what you'd expect, the lounge and food is fantastic!
The most generous, fun, witty, lady bar tender I think from California and been at XYZ for around 20 years. She even stayed a little later to accommodate 3 of us still wanting last minute drinks and since I missed my flight I was stuck until 4am at the Aloft with no reservation and she made me an extra special drink of her own design... I'll always remember the best service and I'm actually NOT a drinker but the dried fruit addiction made it like a meal!! I absolutely loved it and will try drinking more with dried fruits!!
Atmosphere: 5
Food: 5
Service: 5
The staff are so quick to help you in anyway and the food is awesomeVegetarian options: They do have a few vegetarian items on the menu try the veggie taco!Kid-friendliness: Could not have a more kid friendly experience from the pool to the pool tableParking: Parking all around the buildingWheelchair accessibility: Totally acceptableDietary restrictions: The chef will totally cater to any wish or desire needed
Atmosphere: 5
Food: 5
Service: 5
Staying at Aloft Anchorage for a week for business. So far, the customer service is outstanding with a shout out to Sasa, who exemplifies professionalism. It feels like the staff really go out of their way for guests. Everything at the hotel is pretty easy to navigate. My room is standard and has both a microwave and a refrigerator. It is clean, bright, and the walls are thick enough that I don’t hear my neighbors. Overall, a great experience.
It's in a hotel, it's convenient for a quick overpriced beer, I didn't look at the menu as there are tons of great options in Anchorage. There was a large group of folks who didn't mind the price of the beverages, lots of games are on a table nearby, as well as a pool table. Super strict on kids sitting in the lounge area, a weird option for a hotel that does have a lot of kids running around.
Aloft properties can always be trusted to have up to date contemporary rooms. Large rooms with fun decor. Lots of parking. Okay location. Not the greatest of city views. Attentive staff. No on-site breakfast.
I waited a week to leave this review to allow the hotel manager, RR, to get back to me after a disappointing set of mistakes made by the hotel staff, Astoria specifically. Unfortunately, after calls, voicemails, and emails, Ricky has yet to respond, which tells me my overall impressions of the hotel and staff were correct; they are unresponsive, condescending, and unhelpful. They misrepresented information about an early check to my family, charged me an extra night, and the room had several issues, including damage and cleanliness. I have used Aloft and W hotels for years, and after this experience, I will look to other chains that know how to provide better service. If you can stay elsewhere, please do yourself a favor and book another hotel. I DO NOT recommend this hotel.
We had a great stay. We especially wanted to thank Nora the front desk worker, for her hospitality and help! We also wanted to say how awesome Mike the shuttle driver was. He was professional and went above and beyond for us!
Simple yet ultra modern, bright open concept. Amazing pool soak area.
Is this a hotel bar in a hotel run by a big corporate chain? Yes.Is this a cool place to hang out in Anchorage? Also yes.Is it the coolest place in Midtown to grab a drink? HELL YES.Great ambiance here. That special (for Alaska) flavor of cozy-trendy that's not often found here, but it is common in big cities in the lower 48.They had all Alaska breweries on tap, so they did their research!The food looked a bit uninspired, so we ate elsewhere. But they do have food!There are lots of cozy nooks and comfy places to lounge inside. Great place to go with someone you want to make out with.
Restaurantji Recommends
Very disappointed. Shower glass doors do not provide privacy. Shower can be viewed by other people staying in room. Shower is not in a separate room. The toilet is in a separate room but sliding doors bang and are difficult to quickly shut. Toilet room is very small. The pool is built for toddlers. Five or six full side across steps descend to bottom of pool. Toddler friendly design. I have never seen this before.
Clean, safe, quiet in our room. Seemed to be located more in the business district than the touristy downtown. Had a bar area downstairs and an indoor pool/hot tub. We didn’t spend time in the lobby areas, just in the room. It’s a new hotel, the early low ratings were perhaps a result of startup issues which we did not experience. Breakfast was limited, with no place nearby. Outback just a couple blocks away for dinner. Would certainly return. Side note, because we were away from tourist area downtown, we accidentally found the close by Alaskan Fur Exchange and Wild Berry shops for gifts. Both Alaska oriented and unique.
Stayed here 1 night before leaving Anchorage. Loved the unique feel and staff were friendly and helpful. Booked last minute and price was very reasonable. Will definitely stay again next time we’re in Anchorage.
Tried getting a room 20 Aug 22 after flying into Anchorage at midnight. Was told there were plenty of rooms. Front desk couldn’t confirm a room in my presence for 20+ min. Took my credit card twice. Finally told me there was a computer glitch and there weren’t any rooms so I left. 1am. Next day there were two separate charges for $10 on my cc statement from Aloft. WTF?? Called hotel and they couldn’t do anything. Said it would fall off my statement. 4 days later still there. I called again and front desk couldn’t do anything but hang up on me. Called back to talk to manager. Got vm and no return call yet. Appears they need to train staff in how to use computers and to be polite!
AVOID! I work in Anchorage regularly and have never had a problem ever at the Residence Inn or Four Points Sheraton. The Aloft, however, is the ABSOLUTE worst. Stayed here with my wife for 9 nights. Worst wifi on planet Earth. They NEVER fixed it ever during our entire stay. Neither I nor my wife were able to do any work etc. They have the worst room and door entry system of any hotel on Earth. Physical keys don’t even work regularly for their other non main entrances and they are completely disinterested in fixing anything. We regularly lost room access on a daily basis which generated multiple visits to long lines at the counters to get new keys. The mobile key never worked during my entire stay. When I demonstrated this to the maintenance person, he literally said “I never even knew people could use their phone to enter rooms and doors!” All the staff have flat blunted affects and seem disinterested in life. I requested to speak with the general and regional managers, and they never ever attempted to contact me. We are in Juneau and the Sheraton Four points has a friendly and energetic staff, functioning wifi, and no issues with door access. Aloft was $500 a night and could not provide that even to an Ambassador Titatium Elite member.